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Justin Case Automotive Repair, Inc.

5870 S Suncoast Blvd, Homosassa, FL 34446 Map & directions

Call Now: (352) 432-0064

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About Justin Case Automotive Repair, Inc.

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
99
Technical Ability (?)
93
Tools & Equipment (?)
98
Customer Service (?)
93
Customer Conveniences (?)
18 months / 18,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Justin Case Automotive Repair is a small family owned and operated business. Michael and Jacqueline Pawlaczyk are the owners and have invested in training themselves for the job. Jacqueline married into the business and invested the time and energy into some of the best management training available for automotive repair facilities, she has over 23 years of experience. Michael is an ASE Certified technician with over 30 years of experience behind him. Our certification team found this combination of experience and training to be just what we are looking for in a repair shop. An investment has been made in some of the best automotive tools and computer diagnostic equipment to ensure a professional repair is completed on your vehicle. They back up their work with an 18-month/18,000-mile warranty and offer customer friendly services like early bird drop off and local shuttle.

Message from the Shop

Justin Case Automotive Repair is one of the oldest, dependable and trustworthy independent, auto repair facilities in Homosassa. Locally owned and operated since 1990, Justin Case Automotive understands that trust is the most important criteria when choosing a repair shop, and has grown steadily over time thanks to loyal customers and referrals.

Only the services you need. Justin Case Automotive recommends only the services your car needs. We let our customers know exactly what’s going on with their engine, tires, brakes, or whatever problem they’re experiencing or looking to correct.

Justin Case Automotive, we pride ourselves in top of the line customer service coupled with workmanship that is second to none. We believe the future success of our automotive repair service depends on customer satisfaction and retention. For this reason, we provide an 18 month 18,000 mile parts and labor warranty on all repairs.

Auto Makes We Service

Acura Buick Cadillac
Chevrolet Chrysler Dodge
Ford GMC Geo
Honda Hyundai Infiniti
Isuzu Jeep Kia
Lexus Lincoln Mazda
Mercury Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saturn Scion
Smart Subaru Suzuki
Toyota

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Tire Sales/Repair

Amenities

Early Bird Dropoff Wireless Internet

Customer Reviews 25 verified reviews (26 total)

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Justin Case Automotive Repair, Inc.
Verified Customer
July 01, 2013

Because I think they are fabulous. They are honest, do great work, and I have been happy whenever I go there. Which has been like 8 years. They suggest work to be done. They don't push, and don't push work that doesn't need to be done.

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Justin Case Automotive Repair, Inc.
Verified Customer
June 26, 2013

Because they were so personable and did not cost anything if they didn't find anything. They even called me back too, which I have never seen, just to see how the car was. I can't say enough about them. I trust them. Let me put it that way.

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Justin Case Automotive Repair, Inc.
Verified Customer
June 20, 2013

They were very good, very honest people. They tell you what you need fixed and will work with you. They do good work that you can always depend on. If it's not fixed right you can take it back and he will fix it.

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Justin Case Automotive Repair, Inc.
Verified Customer
June 19, 2013

Because they took care of the problem and recommended other services that were needed and the prices were reasonable.

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Justin Case Automotive Repair, Inc.
Verified Customer
June 14, 2013

The service was very good. There was an estimate that was wrong. They did the work and took off the difference. You can't ask for more than that.

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Justin Case Automotive Repair, Inc.
Verified Customer
June 10, 2013

I can trust them. I feel they are honest. I feel they are capable. They can guarantee their service. I like them personally.

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Justin Case Automotive Repair, Inc.
Verified Customer
June 07, 2013

Because I like it there and they are honest. That's the only place I go to.

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Justin Case Automotive Repair, Inc.
Verified Customer
June 06, 2013

I am satisfied with their work. It is just a good place to go.

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Justin Case Automotive Repair, Inc.
Verified Customer
June 05, 2013

Because they do what they are supposed to do. Their quotes are honest. They are reliable.

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Justin Case Automotive Repair, Inc.
Verified Customer
May 07, 2013

I trust these people. They do what they have to do and nothing else. And the price is right. It's very handy and they have been recommended by other repair shops. I am very happy with it.

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Justin Case Automotive Repair, Inc.
Verified Customer
May 03, 2013

Every time I have ever had work done, it has been to my satisfaction and the price isn't outrageous. The work is quality work. They are dependable. I take it over and leave it, and they call me when it is ready.

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Justin Case Automotive Repair, Inc.
Verified Customer
May 02, 2013

Because I like the way I am treated and he has never failed me. I don't think you can get better than that.

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Justin Case Automotive Repair, Inc.
Verified Customer
April 22, 2013

They did a good job. It was cheap and good service. All of it was good.

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Justin Case Automotive Repair, Inc.
Verified Customer
March 06, 2013

There are just a couple of little things I was not happy with. Not major things but little ones. It should have been taken care of.

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Justin Case Automotive Repair, Inc.
Verified Customer
February 27, 2013

I've dealt with them for 5 years. They do great work and I'm totally satisfied.

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Justin Case Automotive Repair, Inc.
Verified Customer
February 15, 2013

They were on the ball and seemed to know what they were doing. They seemed reasonable on price.

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Justin Case Automotive Repair, Inc.
Verified Customer
January 25, 2013

I think he is very honest and reasonable. He is very good and very honest.

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Justin Case Automotive Repair, Inc.
Verified Customer
January 22, 2013

He is a little bit slow, but he is a good mechanic. He had the car there for three days, which was just a little bit slow.

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Justin Case Automotive Repair, Inc.
Verified Customer
January 17, 2013

I've never been dissatisfied with their service. They always check everything. I've never had a problem with them. My daughter from out of town even brings her car to him.

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Justin Case Automotive Repair, Inc.
Verified Customer
January 14, 2013

I like the people.

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Justin Case Automotive Repair, Inc.
Verified Customer
January 10, 2013

Because I'm very satisfied with the work done there. They make suggestions about what needs to be done with no pressure added.

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Justin Case Automotive Repair, Inc.
Verified Customer
December 18, 2012

They are honest and do good work. The bill is always fair.

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Justin Case Automotive Repair, Inc.
Verified Customer
November 29, 2012

They have always served me satisfactorily.

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Justin Case Automotive Repair, Inc.
Verified Customer
October 03, 2012

Because of their concepts of taking care of automobiles and customers. If it doesn't need repairs, they don't try to sell you on them. I would recommend them anytime.

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Justin Case Automotive Repair, Inc.
Verified Customer
September 26, 2012

They are just great to deal with and honest. We just have a good connection with them.

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Justin Case Automotive Repair, Inc.
May 30, 2009

Some neighbors recommended this place- a headlight bulb blew out..so we dropped in without an appointment. They had to order the bulbs we decided we wanted both) from NAPA-since they didn't have it and within an hour it was delivered and installed. Cost was $56.00 for everything. Very clean place and very nice people.

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Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(352) 432-0064

Auto Repair Experience

  1. Michael & Jacqueline Pawlaczyk, Owners
  2. Established 1990
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 35 Years of Car Repair Experience