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J R J Auto Service

115 Montgomery Ln, Maryville, TN 37803 Map & directions

Call Now: (865) 312-7552

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About J R J Auto Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability (?)
90
Tools & Equipment (?)
93
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

J R J Auto Service was established in 1994 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team of technicians who regularly attend the necessary training to keep current with the latest automotive technology. Repairs performed here can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. Our survey of their recent customers revealed a group who describe the team here as: knowledgeable, honest, precise, professional, and friendly. All this work is backed by a 12-month / 12,000-mile warranty for your piece of mind. Local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Specialties

AC/Heating Alignment Check Engine Light Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Tire Sales/Repair

Amenities

Child Friendly Coffee Early Bird Dropoff Financing
Open Saturday Open Weekends Rental Car Service Guarantee
Wireless Internet

Customer Reviews 25 verified reviews (26 total)

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J R J Auto Service
Verified Customer

He has done work for me in the past and I have never had a problem with his work.

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J R J Auto Service
Verified Customer

I used to go there when they were Midas, and when they changed hands they honored my warranties even though they didn't have to.

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J R J Auto Service
Verified Customer

When I went there before they changed hands they were nice, but the people there now aren't as friendly and helpful.

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J R J Auto Service
Verified Customer

They did a very precise job, they do good work.

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J R J Auto Service
Verified Customer

They do a good job, they are very friendly, they are in a key location and they have decent prices.

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J R J Auto Service
Verified Customer

Quick service, they got me in and are very knowledgeable they are also very professional.

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J R J Auto Service
Verified Customer

I have done business there before, they are fair and are by far the best shop to go to in town to get service.

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J R J Auto Service
Verified Customer

I called to get an appointment so they could get me right in and they called me when it was all said and done.

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J R J Auto Service
Verified Customer

They have always given me the truth about the repairs, and they do the work in the time frame they give you.

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J R J Auto Service
Verified Customer

I have had service there before and they have always treated me well.

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J R J Auto Service
Verified Customer

The radiator hose slipped off so my wife had to take it back to get the hoses tightened.

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J R J Auto Service
Verified Customer

The service we recieved was good there was plenty to do while we waited and the people were very knowledgeable.

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J R J Auto Service
Verified Customer

They gave me good service, they got me in and out when I needed them to.

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J R J Auto Service
Verified Customer

They looked at it, they did everything they said they were going to do and it was a very prompt service. They didn't just look at it and do more, they only did what they said they would.

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J R J Auto Service
Verified Customer

I went in to get my brakes done, I was having issues with the work so I had to go back in.

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J R J Auto Service
Verified Customer

They are friendly, they don't take advantage of you, and I don't have to return for the same work.

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J R J Auto Service
Verified Customer

They always do a great job and get me right in.

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J R J Auto Service
Verified Customer

They are good people, they did their job right.

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J R J Auto Service
Verified Customer

They have always been consistent with the work, efficient, very helpful and reasonably priced.

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J R J Auto Service
Verified Customer

They did the work in a timely manner without overcharging me and always have very good service.

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J R J Auto Service
Verified Customer

I have never had an issue with the timeliness with the repairs, and everything is explained in detail before I leave.

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J R J Auto Service
Verified Customer

I just like their work, they are honest people.

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J R J Auto Service
Verified Customer

I have been working with them for 4 years and they do great work.

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J R J Auto Service
Verified Customer

They have good service overall.

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J R J Auto Service
Verified Customer

I was charged quite a bit more than I expected.

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J R J Auto Service
November 23, 2014

My wife and I were traveling for leisure to Maryville from Nashville, and our car started making a terrible growling sound. We took it in and the friendly folks at JRJ looked at it immediately--without an appointment--and fixed it up honestly and inexpensively according to our specifications: we just wanted to be able to get back to Nashville that night. They cleaned and replaced some oil-related parts and got the sound totally minimized. They mentioned the bigger issues causing the symptoms and told us how to get them fixed upon our return home.

While they could have told us that those bigger issues needed fixing immediately and charged us however much they wanted--we were desperate to be able to get home--they carefully and quickly solved the issue and helped us immensely.

I highly recommend the thorough and honest repair experts at JRJ in Maryville.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 3:00pm
Sun:CLOSED
Call Now:

(865) 312-7552

Auto Repair Experience

  1. Bruce Wachter , Owner
  2. Established 1994
  3. 3 Auto Repair Mechanics on Staff
  4. 145 Years of Car Repair Experience