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JP Motors LLC

18 Lucy St, Woodbridge, CT 06525 Map & directions

Call Now: (203) 404-6025

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About JP Motors LLC

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
100
Tools & Equipment (?)
91
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Joe Portelinha, the owner of JP Motors LLC has made a firm commitment to providing the local Woodbridge community with the highest quality automotive repair and customer service. This commitment was confirmed in the feedback we received from his most recent customers and the amount of investment in training and automotive tools and equipment that he has made. Recent customer feedback described this team as good communicators, professional, knowledgeable, honest, and upfront. This team is very experienced and capable of handling repairs that range from dealership level computer diagnosis and programing, to minor and major repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. For your peace of mind a 12-month / 12,000-mile warranty is offered for most repairs. Loaner vehicles, rental cars, local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Auto Makes We Service

Acura Audi BMW
FIAT Honda Infiniti
Isuzu Jaguar Kia
Land Rover Lexus Mazda
Mercedes-Benz Mini Mitsubishi
Nissan Porsche Saab
Saturn Scion Smart
Subaru Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Mobile Repair Muffler & Exhaust Oil Change & Lube
Roadside Assistance Scheduled Maintenance Service & Repair Timing Belts
Tire Sales/Repair Transmission Repair

Amenities

Coffee Early Bird Dropoff Extended/Evening Hours Free Inspection
Heated Waiting Room Parts/Accessories Wireless Internet

Customer Reviews 36 verified reviews (37 total)

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JP Motors LLC
Verified Customer

Wonderful folks....great car care.

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JP Motors LLC
Verified Customer

Great service, good communication, timely service, good people.

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JP Motors LLC
Verified Customer

Good service.

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JP Motors LLC
Verified Customer

Everything was excellent, the service and the people.

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JP Motors LLC
Verified Customer

I only let JP Motors touch my car because I have the utmost confidence in their work.

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JP Motors LLC
Verified Customer

Corrected the problem. Came to my house. Professional and courteous.

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JP Motors LLC
Verified Customer

I have always had a good experience.

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JP Motors LLC
Verified Customer
JP Motors LLC
Verified Customer

Great service and courteous.

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JP Motors LLC
Verified Customer

They do very good work.

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JP Motors LLC
Verified Customer

Excellent service and friendly customer service rep.

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JP Motors LLC
Verified Customer

Great advise and service. They are very knowledgeable. Cassie is very helpful and knows her stuff about BMWs. When they tell you the car will be repaired they meet that exact time.

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JP Motors LLC
Verified Customer

Everyone there is unfailingly attentive.

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JP Motors LLC
Verified Customer

Great service. They fix things correctly the first time and stand behind their work. Very friendly, reputable organization that goes out of their way to fix things correctly. Also, their "oil change" service includes a complete inspection of the vehicle with details of anything needing immediate or potential future repair or preventative maintenance.

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JP Motors LLC
Verified Customer

Smart and efficient service.

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JP Motors LLC
Verified Customer

My Jetta has been well taken care of by JP Motors. I also like that I am treated with respect and always kept up to date with the status of my repair. I never feel taken advantage of either!

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JP Motors LLC
Verified Customer

They are honest & friendly.

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JP Motors LLC
Verified Customer

Work is done correctly, on time, and per estimated cost.

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JP Motors LLC
Verified Customer

They need to do a better job of standing behind their work. If they missed or did something wrong, they need to be more forgiving on the cost. like.. no charge or at cost. I have experienced paying twice to correct same issue.

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JP Motors LLC
Verified Customer

Great fast service.

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JP Motors LLC
Verified Customer

They did great work.

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JP Motors LLC
Verified Customer

I've been going there for years and have had only superior service from them.

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JP Motors LLC
Verified Customer

Great service - always make the extra effort to schedule conveniently and to do the job right the first time!

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JP Motors LLC
Verified Customer

JP Motors was honest and upfront and provided excellent service.

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JP Motors LLC
Verified Customer

I like them.

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JP Motors LLC
Verified Customer

Great service from front desk, extremely knowledgeable mechanics. They took the time to explain the issues with the car so it was totally understandable. Great pricing as well.

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JP Motors LLC
Verified Customer

The service was fast excellent and the people were pleasant.

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JP Motors LLC
Verified Customer

They have been fair with prices and are quite knowledgeable about BMW vehicles.

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JP Motors LLC
Verified Customer

Good service.

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JP Motors LLC
Verified Customer

They carefully explain what's wrong, give full explanations to options, and then do what they say.

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JP Motors LLC
Verified Customer

Very good service.

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JP Motors LLC
Verified Customer

Always trustworthy care to my car.

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JP Motors LLC
Verified Customer

Prices are a bit high.

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JP Motors LLC
Verified Customer

Good service.

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JP Motors LLC
Verified Customer

JP Motors ALWAYS takes car of my cars. The service reps at the front desk are top notch and couldn't be more helpful and knowledgeable. I always ask for John to repair my car, and he is excellent.

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JP Motors LLC
Verified Customer

Have been taking my auto there for 14 yrs and am consistently satisfied.

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JP Motors LLC
July 06, 2012

Excellent work. Very knowledgeable and helpful. These guys know what they are doing. They have the latest diagnostic equipment and are well trained. I just wish they were closer to me.

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  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Call Now:

(203) 404-6025

Auto Repair Experience

  1. Joe Portelinha, Owner
  2. Established 1991
  3. 4 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technician
  5. 93 Years of Experience