Jourden's Automotive

jourauto@sbcglobal.net
✓ RepairPal Certified
2115 South State Street
Ann Arbor, MI 48104 USA
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07:30
17:00
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07:30
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07:30
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07:30
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OPEN NOW
M
7:30am to 5:00pm
OPEN NOW
Th
7:30am to 5:00pm
M
7:30am to 5:00pm
F
7:30am to 5:00pm
T
7:30am to 5:00pm
S
Closed
W
7:30am to 5:00pm
Su
Closed
Call now:
(734) 408-4065
43 Verified Reviews

Auto Repair Experience

  • John and Robert Jourden, Owners
  • Established 1981
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 97 Years of Car Repair Experience
Scorecard

Jourden Brothers is a family owned and operated repair facility that has been serving the community of Ann Arbor for over 40 years. John and Robert Jourden, the owners, are very experienced, ASE Certified professionals. The team at this RepairPal Certified shop has all the things we look for when searching for shops for our network of the best auto repair facilities in the country. This facility holds the ASE BlueSeal of excellence certification which only about 4% of the shops in the nation are qualified to hold. The staff takes the time to keep current on the latest technologies by attending on going training on a regular basis. An investment has been made in the latest tools and computer diagnostic equipment available to make professional repairs to your vehicle. They back their work with a minimum of a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, loaner vehicles, early bird drop off, and a clean comfortable waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • John and Robert Jourden, Owners
  • Established 1981
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 97 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Wireless Internet

Affiliations

  • TECH-NET
  • iATN

Makes We Serve

  • Acura
  • Audi
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

Owners Bob and John, ASE certified Master Mechanics have been in the automotive business for over 40 years, in the Ann Arbor area. The entire staff at Jourden's Automotive has the experience and expertise to diagnose, repair and maintain your vehicles performance for miles and miles.

Reviews

Overall Rating

43 Verified Reviews

Customer Reviews

by - Verified Customer March 11, 2015

They are the most honest and reliable car repair shop I've ever been to.

by - Verified Customer March 10, 2015

They are competent and completely trustworthy. We have used them exclusively for over ten years.

by - Verified Customer March 09, 2015

Bob and John are great. Smart. High integrity. They stand behind their work.

by - Verified Customer March 02, 2015

Friendly, knowledgeable staff willing to explain and show problems found and provide alternate solutions.

by - Verified Customer February 27, 2015

They have always been very honest with me.

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by - Verified Customer February 19, 2015

Parts and service cost was within estimate quoted. Other inspection was performed and critical observation of future service found needed. Much appreciated.

by - Verified Customer February 17, 2015

I found them very helpful in explaining everything. I talked with Bob several times about the problems and each time he carefully explained what needed to be done.

by - Verified Customer February 13, 2015

You guys take great care of my car! You talk to me in terms I can understand, but that don't make me feel stupid. And you're friendly, fast, and do good work. Plus Mario and Luigi rock :)

by - Verified Customer January 19, 2015

They were attentive, knowledgeable and very friendly.

by - Verified Customer January 16, 2015

I trust their judgement in recommending repairs. I have been a customer for many years and do not think they would suggest repairs I do not need.

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by - Verified Customer January 12, 2015

They are good, honest and friendly.

by - Verified Customer January 07, 2015

They provide excellent service at reasonable prices.

by - Verified Customer December 31, 2014

Great work and service. Straight forward and honest. When they discovered something that went over their original estimate they stuck by their original estimate.

by - Verified Customer December 12, 2014

Great service, great price, great guys.

by - Verified Customer November 14, 2014

In the 35 plus years I've been taking my cars to Jourdens', I've had no complaints. Bob & John and their employees have always been courteous, upfront and have serviced the cars to my complete satisfaction.

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by - Verified Customer November 04, 2014

They are honest and they do excellent work at a reasonable price.

by - Verified Customer October 31, 2014

I like the customer service.

by - Verified Customer October 28, 2014

Great service.

by October 15, 2014

They always provide an estimate and make repairs in a timely manner. I've been happy with the repairs they've done for my vehicle.

by - Verified Customer September 08, 2014

I feel they are very trustworthy.

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by October 21, 2013

I have been going to them for years to have my car checked twice a year. They always do good work. I have no complaints at all.

Reply from Jourden's Automotive – by jourauto November 12, 2013

Thanks for the your review

by - Verified Customer October 19, 2013

They give good service. Fast service. They are honest.

by - Verified Customer October 19, 2013

They were very personal. They looked the car over to be sure what was wrong. Their work was exceptional.

by - Verified Customer October 18, 2013

I think they have excellent service. They are very quick and prompt.

by - Verified Customer October 17, 2013

I have been a customer for years and find the to be accommodating and affordable. Always friendly and offer quick service.

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by October 17, 2013

The repairs were done correctly. Their prices are expensive.

by - Verified Customer October 14, 2013

They did a very good job on my car, very prompt and explained what the problem was very clearly so I could understand.

by - Verified Customer October 14, 2013

I have been going there for years and I have always been happy. They do a good job.

by October 11, 2013

I have been going to Jourden's for over 35 years. They are polite, friendly & above all knowledgeable.

by October 10, 2013

They are good at what they do. Great customer service. Do not ask prying questions about age, race, gender, nationality, etc.

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by - Verified Customer October 09, 2013

He did what I wanted and he was nice and it didn't take too long.

by - Verified Customer October 09, 2013

They got the job done very quickly. He went out of his way to fix a couple of other things that I did not know about.

by - Verified Customer October 08, 2013

They are very friendly. There was not anything hidden. They called me about what needed to be done.

by - Verified Customer October 03, 2013

Friendly service. Fair prices.

by - Verified Customer September 24, 2013

He knows his cars. He knew by the sound what was wrong and then got my car fixed.

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by - Verified Customer September 24, 2013

They did not fix the initial problem even after I took it back there the second time.

by September 21, 2013

They are very friendly. They are knowledgeable. They are knowledgeable about my car.

by - Verified Customer September 18, 2013

It was just an oil change at a really good price. They were fast.

by - Verified Customer September 09, 2013

They are good but they always up sell.

by August 22, 2013

I think these are gentlemen and kind. Very knowledgeable in the work they do.

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by - Verified Customer August 20, 2013

They have always been good. He has always done right by me.

by August 15, 2013

We use them a lot. We find them reliable. They are honest. I prefer them to a local chain.

by - Verified Customer August 12, 2013

I have been going there for years. They are honest and very good at what they do.

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