Joe's Auto Center

RepairPal’s Comprehensive Evaluation

Assessment Summary

Joe's Auto Center is home to three very experienced technicians, two of whom are ASE Master Technicians. Their state of the art diagnostic equipment and technical knowledge help them to handle most anything that comes their way. When the folks at Joe's say, "We hold ourselves to the highest standards of automotive quality and customer service," you can rest assured they mean it. They put all of their efforts into making sure you and you car are taken care of. With a high Net Promoter Score and Saturday hours, you are also guaranteed excellent customer service.

Customer Reviews (16 reviews)

• Joe's Auto Center
  Michael - Verified Customer
  February 17, 2012

  They have good customer service and fair prices. They are knowledgeable and friendly. Their prices are fair.

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• Joe's Auto Center
  Thomas K. - Verified Customer
  February 09, 2012

  They go over and above. They replaced lights for me and didn't charge me.

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• Joe's Auto Center
  Mike - Verified Customer
  February 09, 2012

  I had work done just recently on my truck for my brake pads. They were squeaky and I took it back and they took care of it.

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• Joe's Auto Center
  Gwendolyn - Verified Customer
  January 27, 2012

  The people there are very patient, kind, and good to their customers. All of them - even the tellers - will offer you coffee, bottled water, or whatever is available at the time you arrive with your car. They are extremely courteous.

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• Joe's Auto Center
  Ashley - Verified Customer
  January 24, 2012

  Joe is always there which makes you feel nice because it's not some big company that you never see the owner. He is really really friendly and they have really good customer service.

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• Joe's Auto Center
  Melissa - Verified Customer
  January 17, 2012

  Everyone there is really nice. The people I talk to and encounter are professional and nice. I never feel like I am getting unnecessary repairs. Overall the whole staff is professional and very nice. They are very courteous and professional. I would recommend them.

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• Joe's Auto Center
  Rob - Verified Customer
  January 08, 2012

  I think that Joe has a way to get to the problem and fix it without going overboard or overcharging.

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• Joe's Auto Center
  Eric - Verified Customer
  January 07, 2012

  I was stranded 200 miles from our home and it could have been a very painful situation. They did what they said they would do. They had a price that was reasonable for the situation. I have 2 brothers that are mechanics and I never pay retail, I'm kind of spoiled in that respect, but having to pay retail at Joe's was fine.

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• Joe's Auto Center
  Jack E - Verified Customer
  January 06, 2012

  I think that our satisfaction of Joe's work has been great. I have not had to go through my Cadillac dealer. They ripped me off and Joe is very very honest and only does repairs that are needed. He drives us home when we leave the car there and he picks us up when the car is ready.

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• Joe's Auto Center
  Alison - Verified Customer
  December 22, 2011

  Joe has always been extremely fair. He never does anything that is not needed, and always does well on what is needed. I would never hesitate to make a recommendation for anyone.

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• Joe's Auto Center
  John - Verified Customer
  December 15, 2011

  Customer service was second to none, and Joe and the service couldn't have been more polite and professional.

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• Joe's Auto Center
  mabdelgany
  September 24, 2011

  Got my brakes changed here. Class A service!

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• Joe's Auto Center
  okurdi
  October 19, 2010

  Joe saved my life. Electrical components in the car went haywire. Turns out it was some fuse burned out..

  Didnt even charge me.

  Any other mechanic woulda robbed me blind.

  cant find an honest mechanic like joe!

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• Joe's Auto Center
  volvo01 owner
  August 14, 2010

  I called Joes auto shop this morning frantically looking for someone to tell me what was wrong with my new used car. They answered with excellent customer service and right away i felt like i was making the righ decision as a women. I took my car up to Joes i live in San Pedro and got assisted right away, they explained things to me and i didnt feel as if i was getting cheated or lied to. it feels good to be a women and be able to trust a mechanic. This will be my Volvos doctor theres no where else i will go. I appreciate the assistance i received and so does my car they got me running and have made me feel at home. The Quality of work not too sure but I wouldn be surprised if they get all the stars. Ill update in a week or two thats how long they wanted me to test their work , and reevalate it. Ill be back to finish I can say that. This is a place foryou to go!!lost dont know much about cars dont trust most mechanics. Freiendly , Generous people. THANK YOU SO MUCH!!!!!!!

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• Joe's Auto Center
  Larry S.
  July 09, 2010

  I have been going to Joe's for over three years and his service has been great. A friend recommended him to me as I was new to the Long Beach area and I have never regretted it. I have lived in different areas of LA (Pasadena, Santa Monica) and finding a good mechanic you can trust is challenging. Joe has earned my trust by just being honest and charging reasonable prices.

  My brakes were squealing when coming to a stop and it concerned me as it was annoying. He told me he thought he knew what the problem and worked on it was but it kept coming back. It took a few tries but was corrected. (The culprit, a rusted release pins that was not moving smoothly and catching on the brake pad.)

  Sometimes the problem is not that apparent and Joe was honest with me that he was not sure what it was but wanted to try to fix the problem. That honesty is why I keep coming back.
  
  I always recommend him to people needing car service in the Long Beach area and I recommend him to you.

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• Joe's Auto Center
  cecilia ramos
  June 30, 2010

  I have been a very loyal customer of Joes' Auto Center for many years. Joe and his team of expert mechanics are very commited to customer satisfaction. All work has been completed in a timely manner with much attention paid to detail. I have never once been disapointed with the work or the customer service at Joe's. I would highy recommend this shop for your maintenance or repair needs.

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