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Joe's Auto Center

2801 Long Beach Blvd, Long Beach, CA 90806 Map & directions

Call Now: (562) 732-4555

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About Joe's Auto Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
98
Tools & Equipment (?)
90
Customer Service (?)
98
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Joe's Auto Center is home to three very experienced technicians, two of whom are ASE Master Technicians. Their state of the art diagnostic equipment and technical knowledge help them to handle most anything that comes their way. When the folks at Joe's say, "We hold ourselves to the highest standards of automotive quality and customer service," you can rest assured they mean it. They put all of their efforts into making sure you and you car are taken care of. With a high Net Promoter Score and Saturday hours, you are also guaranteed excellent customer service.

Message from the Shop

AAA Approved repair facility that provides high quality automotive repair and maintenance services. We are a full service auto repair garage with highly qualified technicians. Being a Auto Club Approved repair facility and a Napa Auto Care center, we provide with all our work a 24,000mile/2year warranty.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair Transmission Repair Windshield/Glass

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Car Wash
Child Friendly Coffee Early Bird Dropoff Extended/Evening Hours
Gas/Diesel Heated Waiting Room Open Saturday Parts/Accessories
Rental Car Se Habla Espanol Service Guarantee Shopping Nearby
Shuttle Towing Wireless Internet

Customer Reviews 11 verified reviews (17 total)

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Joe's Auto Center
Verified Customer
February 17, 2012

They have good customer service and fair prices. They are knowledgeable and friendly. Their prices are fair.

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Joe's Auto Center
Verified Customer
February 09, 2012

I had work done just recently on my truck for my brake pads. They were squeaky and I took it back and they took care of it.

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Joe's Auto Center
Verified Customer
February 09, 2012

They go over and above. They replaced lights for me and didn't charge me.

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Joe's Auto Center
Verified Customer
January 27, 2012

The people there are very patient, kind, and good to their customers. All of them - even the tellers - will offer you coffee, bottled water, or whatever is available at the time you arrive with your car. They are extremely courteous.

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Joe's Auto Center
Verified Customer
January 24, 2012

Joe is always there which makes you feel nice because it's not some big company that you never see the owner. He is really really friendly and they have really good customer service.

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Joe's Auto Center
Verified Customer
January 17, 2012

Everyone there is really nice. The people I talk to and encounter are professional and nice. I never feel like I am getting unnecessary repairs. Overall the whole staff is professional and very nice. They are very courteous and professional. I would recommend them.

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Joe's Auto Center
Verified Customer
January 08, 2012

I think that Joe has a way to get to the problem and fix it without going overboard or overcharging.

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Joe's Auto Center
Verified Customer
January 07, 2012

I was stranded 200 miles from our home and it could have been a very painful situation. They did what they said they would do. They had a price that was reasonable for the situation. I have 2 brothers that are mechanics and I never pay retail, I'm kind of spoiled in that respect, but having to pay retail at Joe's was fine.

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Joe's Auto Center
Verified Customer
January 06, 2012

I think that our satisfaction of Joe's work has been great. I have not had to go through my Cadillac dealer. They ripped me off and Joe is very very honest and only does repairs that are needed. He drives us home when we leave the car there and he picks us up when the car is ready.

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Joe's Auto Center
Verified Customer
December 22, 2011

Joe has always been extremely fair. He never does anything that is not needed, and always does well on what is needed. I would never hesitate to make a recommendation for anyone.

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Joe's Auto Center
Verified Customer
December 15, 2011

Customer service was second to none, and Joe and the service couldn't have been more polite and professional.

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Joe's Auto Center
June 30, 2010

I have been a very loyal customer of Joes' Auto Center for many years. Joe and his team of expert mechanics are very commited to customer satisfaction. All work has been completed in a timely manner with much attention paid to detail. I have never once been disapointed with the work or the customer service at Joe's. I would highy recommend this shop for your maintenance or repair needs.

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Joe's Auto Center
August 14, 2010

I called Joes auto shop this morning frantically looking for someone to tell me what was wrong with my new used car. They answered with excellent customer service and right away i felt like i was making the righ decision as a women. I took my car up to Joes i live in San Pedro and got assisted right away, they explained things to me and i didnt feel as if i was getting cheated or lied to. it feels good to be a women and be able to trust a mechanic. This will be my Volvos doctor theres no where else i will go. I appreciate the assistance i received and so does my car they got me running and have made me feel at home. The Quality of work not too sure but I wouldn be surprised if they get all the stars. Ill update in a week or two thats how long they wanted me to test their work , and reevalate it. Ill be back to finish I can say that. This is a place foryou to go!!lost dont know much about cars dont trust most mechanics. Freiendly , Generous people. THANK YOU SO MUCH!!!!!!!

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Joe's Auto Center
October 19, 2010

Joe saved my life. Electrical components in the car went haywire. Turns out it was some fuse burned out..

Didnt even charge me.

Any other mechanic woulda robbed me blind.

cant find an honest mechanic like joe!

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Joe's Auto Center
July 09, 2010

I have been going to Joe's for over three years and his service has been great. A friend recommended him to me as I was new to the Long Beach area and I have never regretted it. I have lived in different areas of LA (Pasadena, Santa Monica) and finding a good mechanic you can trust is challenging. Joe has earned my trust by just being honest and charging reasonable prices.

My brakes were squealing when coming to a stop and it concerned me as it was annoying. He told me he thought he knew what the problem and worked on it was but it kept coming back. It took a few tries but was corrected. (The culprit, a rusted release pins that was not moving smoothly and catching on the brake pad.)

Sometimes the problem is not that apparent and Joe was honest with me that he was not sure what it was but wanted to try to fix the problem. That honesty is why I keep coming back.

I always recommend him to people needing car service in the Long Beach area and I recommend him to you.

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Joe's Auto Center
February 14, 2014

I found Joe's Auto Center on the AAA Automobile Club website. I have always looked to the AAA for guidance is selecting a new mechanic. Recently I became very frustrated with the automobile dealership so I looked around and based on AAA information, called Joe's Auto Shop. My call was answered by a very professional gentleman names Joe, who identified himself as son of the owner. After a brief chat, I drove on over and check the place out. Overall, I was impressed, the place was clean, well lit, organized and busy; hallmarks of what I look for in selecting a repair shop. Joe introduced me to the owner and I showed him my dealership paperwork. The owner talked to me about my car, asking probing questions, and offered me a ride home while he checked things out. As the owner promised, he called me back within the timeframe he said he would and we discussed my car's issues. I won't take your valuable time going into detail, but after a twenty minute consultation, I was able to make confident decisions on what needed to be done with my car. I just picked up my car from Joe's Auto Center. All of the parts were saved and the owner showed them to me one by one. The actual bill came in lower that the estimate, and I drove away in my car knowing Joe's Auto Center had just replaced the dealer in servicing my car. I was even amazed that I was given a new customer credit. I feel great about now having a new mechanic servicing my older car. I have total confidence in the owner, and all the other people who treated me with nothing short of courtesy, dignity, respect and competence. Thank you all: Vera, Joe, son Joe and the back room professionals who optimized client satisfaction and made a new customer. Jim E. in Long Beach, CA.

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Joe's Auto Center
September 24, 2011

Got my brakes changed here. Class A service!

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Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 3:00pm
Sun:CLOSED
Call Now:

(562) 732-4555

Auto Repair Experience

  1. Yousef Awaida, Owner
  2. Established 1995
  3. 3 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 75 Years of Car Repair Experience