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Joe's Auto & Truck Repair

2765 Feather River Blvd, Oroville, CA 95965 Map & directions

Call Now: (530) 994-5175

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About Joe's Auto & Truck Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability (?)
97
Tools & Equipment (?)
92
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Joe's Auto & Truck Repair has been serving Oroville and the surrounding area since 2002. This team of automotive professionals is very experienced and takes their ongoing training and ASE certifications very seriously, helping to ensure your vehicle is repaired correctly the first time. This training, coupled with the necessary tools and computer diagnostic equipment enable this location to provide repairs ranging from check engine light repairs, to minor and major mechanical repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. Our unbiased review of their most recent customers found this team described as honest, dependable, courteous, and knowledgeable. For your peace of mind they back their work with a 24-month / 24,000-mile warranty. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jeep Kia
Lexus Lincoln Mazda
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Ram Saturn
Scion Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Early Bird Dropoff Service Guarantee Shuttle Wireless Internet

Customer Reviews 27 verified reviews

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Joe's Auto & Truck Repair
Verified Customer
November 12, 2014

They are nice people, they follow through, and I trust them. We've gone to them for years, and we'd go back to them. Good service.

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Joe's Auto & Truck Repair
Verified Customer
November 10, 2014

Exceptional service, quality work, VERY knowledgeable Service Writer staff. In today's world, you normally don't find this combination under one roof. That's why I've been a customer for many, many years!

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Joe's Auto & Truck Repair
Verified Customer
November 04, 2014

IT IS A FRIENDLY WELL STAFFED SHOP.

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Joe's Auto & Truck Repair
Verified Customer
November 03, 2014

I always have great service there.

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Joe's Auto & Truck Repair
Verified Customer
October 31, 2014

They were very friendly!

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Joe's Auto & Truck Repair
Verified Customer
October 29, 2014

I've worked with Joe for 10 years, and I've never had anything but good experience with him in every manner.

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Joe's Auto & Truck Repair
Verified Customer
October 21, 2014

They are very courteous and polite, and they always keep me updated on what they need to do with my car. They don't mind helping you out, as much as they can.

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Joe's Auto & Truck Repair
Verified Customer
October 17, 2014

They fixed the part that they needed to fix. They are really friendly, and they tell you what's wrong with your vehicle when you bring it in. They are nice people. If you have any kind of car problems, take it to them.

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Joe's Auto & Truck Repair
Verified Customer
October 16, 2014

They have been very reliable. The work they do, they don't overcharge me, or do something that's not necessary, like a lot of dealerships do.

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Joe's Auto & Truck Repair
Verified Customer
October 09, 2014

They are very friendly and did an excellent job on the repair. I did think their prices were a bit high.

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Joe's Auto & Truck Repair
Verified Customer
September 30, 2014

We go there all the time. I just trust them, they do good work, and they are dependable. I call, and he get's it done quick, and he doesn't leave me without a vehicle. He squeezed me in to get my car in fixed.

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Joe's Auto & Truck Repair
Verified Customer
September 19, 2014

Joe and the staff have always taken great care of my vehicles. They are honest and straight forward. Never have I been dissatisfied!

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Joe's Auto & Truck Repair
Verified Customer
September 16, 2014

Very kind, helpful, and informative.

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Joe's Auto & Truck Repair
Verified Customer
September 15, 2014

Good service at a fair price.

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Joe's Auto & Truck Repair
Verified Customer
September 08, 2014

Excellent Service and very friendly and informative with advise.

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Joe's Auto & Truck Repair
Verified Customer
September 08, 2014

I've known Joe for 20 years. They are honest, and I've always had good rapport with them. They are good people, honest people.

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Joe's Auto & Truck Repair
Verified Customer
August 26, 2014

They knew what they were talking about and actually replaced work that was needed...very honest and competent...a wonderful surprise...answered all of our questions

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Joe's Auto & Truck Repair
Verified Customer
August 19, 2014

Mechanic didn't seem to know how to diagnose my problem.

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Reply from Joe's Auto & Truck Repair -  joesautoandtruckDecember 04, 2014 11:03

Sorry to hear that! It appears your vehicle came in with a broken belt and tensioner which we repaired. We also notified you that your A/C compressor bearing was failed causing the pulley to wobble which you did not want to repair. I am sorry if there was any miscommunication, if there is anything we can do to resolve this PLEASE feel free to call!
Thank You for your input! Joe

Joe's Auto & Truck Repair
Verified Customer
July 31, 2014

They've always done great work on my car, and are very polite.

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Joe's Auto & Truck Repair
Verified Customer
July 29, 2014

The customer service was great and prices were fair for the work done.

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Joe's Auto & Truck Repair
Verified Customer
July 23, 2014

Very happy with the service and price.

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Joe's Auto & Truck Repair
Verified Customer
July 18, 2014

I had a good experience.

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Joe's Auto & Truck Repair
Verified Customer
July 11, 2014

Excessive repair costs.

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Joe's Auto & Truck Repair
Verified Customer
July 01, 2014

Everyone is friendly and honest!!! I trust them!!

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Joe's Auto & Truck Repair
Verified Customer
June 27, 2014

Service was good and repairs were made quickly.

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Joe's Auto & Truck Repair
Verified Customer
April 10, 2014

I don't think they were honest with me.

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1 verified customer did not leave comments but provided this rating:

(1) by Steven
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Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(530) 994-5175

Auto Repair Experience

  1. Joe Sousa , Owner
  2. Established 2002
  3. 3 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 51 Years of Car Repair Experience