Very professional and service oriented.
Great service and knowledge. Easy to talk to.
Well done, as expected.
Everything was great except the jobs took longer than they said it would.
Have been going to Joes for over 12 years. Feel they are honest and fair.
Excellent in every possible way.
Great local shop, friendly staff that know what they're doing.
I had an additional frozen problem after I changed.
Very good place to get car done.
I have been there twice, and I have liked it every time.
Very good work and courteous help. Thanks!!!
Just was in for an oil change, was looking for a new place to get my oil changed and they did a great job. So I will be back.
Good to work with. They are a Tire Rack installer and worked with me to install the parts I ordered.
Thank you for getting our car in and fixed so quickly. We had a bad car day, when all three cars bit the dust in one day. We brought our car to Joe's and they took it right in and had it fixed in two hours. Thanks, guys!
Friendly staff! Thanks!
Awesome service, I recommend everyone use Joe's!
I was told I needed my head gaskets cleaned/ repaired. I have decided to get a couple of other opinions 2* to the extreme cost.
Last Thursday, March 30th, my car needed regular maintenance and engine oil filter exchange. Because I'm busy on weekdays, my friend helped me drive my car to Joe's. In your report, you said that my battery is still ok. But the next day, Friday, when I was helping my friend move, the car wouldn't start and the battery light and check engine light was flashing. It took 10 mins and I still couldn't start my car! I thought I needed a jump-start but luckily, 20 mins later I finally started it. You guys had just checked the engine and the battery one day before! And today, when I finished grocery shopping, this thing happened again! I'm not satisfied with this maintenance result. I think you guys owe me an explanation.
It was a great experience getting my car repaired here. When my car stopped all of a sudden on way they accommodated me for repairs. Nice communication.
They fixed my tire but it went flat again and I had it fixed in another shop and they didn't charge me for it and it is still doing fine so they did better and did it for free. I will buy my tires from them from now on. Sorry I was a loyal customer to you but you blew it.
I really appreciate the good service and especially the convenient and courteous rides to and from work! Parts prices always seem high, but that is industry wide.
Very prompt and honest service.
Professional, helpful, fair price.
Fair and honest service, friendly staff, and very accomodating to my schedule.
Always professional and courteous. Explains thoroughly and provides options. Wouldn't go anywhere else!
Love this place.
Shop was clean, bright and very roomy. The staff were very knowledgeable and the explanation of everything they did was easy to understand.
I choose you because you've proven to be honest, respectful of someone who doesn't know much about cars, and service has been right every time. I would so much rather have a less-frills waiting room and excellent service than a super fancy waiting room and unreliable work done on my car. I like that your shop is small enough that I don't feel lost in a crowd - but big enough to provide everything I've needed so far. When I make time or miss work for car service it's a big deal to me - and I appreciate you very much. Thank you!
Matt was a great guy, as well as Nicole for giving me a ride. Honest with me and helped me accomplish what I needed for a well running car.
Excellent experience, as usual.
The requested work was started immediately after my arrival at the shop. waiting area was nice and clean. Employees were friendly and knowledgeable. Very good experience.
Had a very good experience. I was given an estimate which explained what work needed to be done. Very pleased with the service.
I went in for an oil change. It took 30 minutes (was told it could take up to an hour). Everything went well and the service was good.
Good customer service.
The staff was friendly, inviting and explained the repair process so I understood what was needed to be done. They also kept me well updated on the timing of my repairs.
Thank your for continued excellence.
Great service. Great price. Great staff
Very thorough and courteous.
I refuse to go anywhere else! The guys at Joe's Auto treat me like I'm a friend and I'm at their house in their garage getting my car fixed instead of a shop. They are welcoming, friendly and very knowledgeable. I love the fact that they notice things that may be coming up and tell you as an FYI and will even tell you what to expect price wise. And to wash my car after they've completed the work?! LOVE IT! Where else do you get that kind of service?! Best auto and tire shop EVER!
Great people, great service.
I appreciate the honesty and quickness of repairs. I always have a good feeling when dealing with Jayson. I come away with the feeling that i am being taken care of and that means a lot to me.
Very professional and informative.
From scheduling, cost estimates, as well as on time completion - Joe's does a fantastic job! This is a customer friendly shop that fully explains what's wrong with your vehicle and provides a repair solution. Car repairs are not fun - these guys make the experience easier.
I feel like I can trust the work and workers! Very important... Hope I'm not ever disappointed.
Brought my car in and it was fixed the next day.
We needed our car fixed quickly and they got us right in that day. That was huge.
I needed tires and was provided a thorough recommendation.
Top notch, my dudes.
My car didn't start after sitting for 2 months; I was told my Battery needed replacing; had been purchased at Joe's in 2010. Since they have been servicing my vehicle, I took their advice.
Good people top notch service.
I just wished they would have looked more thoroughly if the rest of my front end was OK. No big deal, I'll just wait until something else falls off. Thank you!
Excellent service and good communication.
Good service, friendly people, fair price, accurate quote, fast.
Got me in the same day I called.
They took time to explain the repair and gave an accurate estimate.
Very nice place with professional technique to check cars.
My most recent visit was to repair the emission control system on our Chrysler minivan, The work was done within the allotted time and within the estimated cost. I received a courtesy shuttle ride to enable me to do other work while the repairs were made. For the past ten years I have taken five different vehicles to Joe's for scheduled maintenance and repairs. I appreciate the reliable, no-pressure service provided. I always come away with a helpful explanation of the workings (and malfunctions) of my vehicles. Joe's Auto and Tire is a wonderful resource to have in our community.
Was out of town and needed repairs. The problem was explained clearly and options were given on how to handle the repairs. Very friendly staff!!!
These guys are bar none the best ever. Always take good care of my vehicles. Great warranty coverage. Keep up the good work!
I Trust these guys, my goto shop.
Good service. Will be back .
I trust the staff at Joe's. I never go any where else.
Very helpful. Excellent work.
Great service. Easy appointment making online showing cost and services. Completed what I asked for without trying to sell unnecessary repairs/services at a reasonable cost.
For the price and the work that was done, I'd come back to Joe's Auto for future work.
I won't hesitate returning to Joe's for any future work, and I will be referring my friends there as well! A nice shop, welcoming attitude, expert repairs. . . you can't ask for more! Thanks Joe's!!
I will be back, thanks.
I really appreciated the rides to/from work and prompt calls to let me know the parts/work needed and how much it'd cost. Work seemed to be done right and the cost was what was quoted. Great customer service all around.
Joe's has always been fair in their pricing. We have complete trust in them.
Services were done promptly and correctly the first time.
I've been taking my vehicles to Joe's for years. I've always been pleased with the quality of work done. They are friendly and seem to be an honest and straightforward group of people. Their business is clean and well organized. I will continue to use them in the future.
Matt took time in explaining questions I had thoroughly, which is helpful to me.
Oil change included an in-depth look at all systems. It was worth the extra time it took.
I am never disappointed with the information I receive about the needed repairs, checking problems, or addressing any other concerns I may have. I always feel understood, never talked down to.
Wasn't able to fix my electronic error on my cooper, but gave me the error code so I could take it to dealer in cities.
They have excellent service and fix the problem right away.
You guys rock. Thanks :)
Great service. Even followed up a week later to ask if everything was going ok.
I had excellent service performed in a timely manner. All my questions were answered and I'm pleased with the work that was done.
I have always been pleased with the service.
Service done right, staff was very knowledgeable. I will continue to have all my service done there.
The shop went out of its way to accommodate my physical disability--by picking up and returning my car--and I am very grateful. Special thanks to Jason.
I was given a quote on how much it was going to be and at the end, it was never respected! which brings me to the question of why giving one if is not going to be respected. I love this place they're nice and kind but things need to explain more or respected the prices that are given to a customer. I had two quotes exactly the same and I end up paying almost 300 more then I was quoted. but thanks for the work it was perfect.
Thanks for the great service.
I will return for more work.
Keep up the great work.
Was quick and I like how thorough they are when you bring a new vehicle in.
I had a good experience, however, it made me really cautious after I overheard one of the technicians say 'hey nice save on that Honda, at least we were able to get SOMETHING out of them.' Hearing that made me nervous that this place rips people off.
Everything was fine.
The problem was explained clearly and the work was finished within the timeframe given.
I think the service was excellent.
Excellent customer service. Worked around my work schedule.
The techs seemed very knowledgeable and explained everything in detail. Good work!
It was good!
They are always great to me!
The front guy was very friendly. I know I'll go back.
The only issue I had is getting them to fill the oil to the top each time I got my oil changed. They explained why they didi it that way, but when I insisted, they topped it off each time.
I have found a shop that i will continue to use for all future car care needs.
Didn't feel pressured into anything. Very good service.
Jason and Matt do a great job.
Very pleased with the services we had done.
I like everything you did and i will be going back
I called to schedule an oil change and requested the same day. I was hoping there was a cancellation because I was extremely overdue. I was greeted very professionally, they suggested if I could bring it in a certain timeframe, they would be able to take care of me and offered a ride back to work as well. I was so very happy. Made my day!! They didn't make me feel bad at all when they knew that the oil change was overdue due to the mileage from my last change. It was pretty cool that they provided a video how important it is to maintain your car. Joe's Auto & Tire will now be my choice from this day forward. I'm also telling my family and friends. THANK YOU!!!
I'm glad I came to Joe's for my auto repair.
I liked that they call and check up on how the car is preforming and your satisfaction. I feel like they actually care and you're not just another customer.
I am treated with respect and I trust their judgement.
Joe's Auto and Tire did an excellent job repairing my truck, the Service Writers explained everything that was being done in detail, and the job was done right.
The team was very knowledgeable and the service was quick.
Service staff is always very helpful and friendly and they are always clear about what they have found and what needs to be done. Never pressure to have extra work done.
Matt was very professional will always have my car serviced here.
Kelly was very helpful.
I have had my Jeep in twice at Joe's, and both times I've been happy with their service.
I've used Joe's Auto and Tire twice now, great experience both times!
Great Service, staff explained repairs in detail. I will be back.
Been going there for over 10 years & I have always been happy with the services! I recommend it to everyone I know! Best place I have had car service done. Totally trust the employees!
I'm a long time customer for a reason! Jayson and all the staff are awesome.
Took a little longer than expected.
Good over all service.
I always get very good service that's why I go there.
Wonderful Customer Service.
Everything was great. Thanks!
Always great service from Joe's. I really appreciate the kindness and honesty I get when dealing with the team.
They discovered the problem and fixed it without adding additional fees. Very pleased!
Nice work and much appreciated.
They did a great job.
Was minor tire repair as had slow leak...stopped without an appointment..very pleasant and got me right in....repaired and out within very reasonable time.
Always helpful and accommodating.
Had an oil change, and due to the weather, they were able to get my vehicle back to me quickly, in the event I had to leave early. Excellent service!!!
Fantastic Customer Service and Jamie has been my Tech for over 20 years.
Just needed an oil change. They pointed out I have a head gasket that will eventually need to be addressed. Very glad to hear this considering I came in for just a plain Jane oil change!
Always great service. Thank you!
Fixed my windshield wipers in 15 minutes! Friendly, quick service.
Very nice young man and very helpful even though they were very busy, thanks so much.
Kelly was able to drive my truck in for me. She called and figured out all the arrangements and handled everything like a pro. She's invaluable!
These guys are wonderful have recommended them often.
Excellent service, as usual.
I greatly appreciated how quickly they were able to get my car in and get it repaired. It was a great relief during a terrible week. I also appreciated the shuttle very much. I will definitely use Joe's again and hopefully be able to plan ahead next time.
Great service at a place I can trust!
Joe's has always done a great job and I will continue to use them for my car repairs.
The work performed at Joe's exceeded expectations. The front desk guys are great to work with and got the work done when it was promised.
My thanks to Kelly and Mark and all the great staff at Joe's !!!!
I always use Joe's now because I know they'll be honest. If something's wrong, they'll tell me, and if it isn't, they won't sell me services I don't need.
In this case, I thought my battery was dead. Another shop would have just replaced it and made a quick buck. Instead, they explained that it was just run down from too many short trips. That guarantees that I'll keep coming when I need car service, and have told lots of other people they should use Joe's too.
My car was towed to the shop on a Saturday and Monday morning they got it in right away and by the end of the day it was ready.
I appreciate the people at Joe's. They have always been helpful and respectful.
Great experience! The email I got with the car info was thorough and helpful. Took some of the guesswork out of the idea of car repair. Will definitely use you again.
I enjoyed the experience.
Very happy with the Techs and the service!
I changed from a dealership to Joe's and have never regretted it. I always feel confident the work needed will be determined and done correctly the first time. My only sadness is that they are no longer open on Saturdays so I now need to go elsewhere for that service, just due to inconvenience.
Polite and all services wanted done well and on time.
Awesome service! !
They explain whenever I don't understand something , and I like that
The first shop that I have gone to that backs up their work. They tell me what needs to be fixed and how long I can go before it gets really bad and needs to be fixed.
Joe's repair shops are a trusted service provider. They employ great mechanics & front desk staff.
Good job and friendly!
Service continues to meet or exceed my expectations. Matt and Jason are great. Even the shuttle driver is great.
I was originally attracted to Joe's when I moved here 10 years ago because of the high tech ads. I have never been disappointed and I'm on my third car since I moved here.
Great job, efficient work.
Always courteous. Feel I am treated fairly.
VERY PLEASED WITH THE COURTEOUS AND ACCURATE SERVICE.
We had an Oil Change done and the coupon I had was honored. It went well.
I needed the work done right away and they got me in the next day. Very happy.
I was price gouged - multiple mechanics have quoted me lower prices but I felt stuck being from out of town. A ton of work was done on the front and back brakes that ended up being completely unnecessary as it did not fix the problem that I told them I was having. I was 2 hours on the road home when I realized that my brakes were still not working and getting off my exit ramp ended up going past the stop sign (as I had been doing before the repairs were supposedly made) when I thought that it was fixed. Luckily I was safe and I called the warranty people and filed a claim and was towed and the mechanics in Wisconsin fix what was actually wrong with my vehicle. My husband spent the day yelling and arguing on the phone with Joe's and finally they agreed to pay for the second day of repairs but I ended up having to stay at a hotel and pay for that when I would have like to have gotten home that day. We ended up spending $1,500 total for what seems like it should have been a $500 fix. Joe's finally agreed to pay the $500 for the second day work but they really should have covered the rest since they were so wrong and I was in such danger. My husband agreed to that deal but I think it's completely ridiculous and I'm still very angry about the whole situation. I have 4 children and they let me drive home in a dangerous vehicle. They're lucky we didn't sue them. I'm still tempted.
The shop is nice and clean and Kelly the service manager was awesome
I continue to feel that Joe's gives me great service at a fair price.
Very Popular shop
I have been using Joe's for years. - Excellent service as always!
Work performed to my satisfaction.
Always courteous, always friendly, and just down the street. Perfect.
Excellent staff and always courteous.
Had a great experience at Joe's's and my car was fixed correctly and promptly.
Always impressed with the service, honesty, and prices here. Called to follow up on my car, thanked me for my business. Very classy move, will definitely continue business here!
I was very satisfied with everything.
Excellent service, as always.
I go to Joe's because I want quality work from someone I can trust. I am never disappointed.
Matt is a huge asset to your organization.
Of the many times I have had work done at Joe's I have always felt completely comfortable doing business there. Professional, polite and have treated me right.
They've always help me out when I needed it regardless of how busy they were. I really appreciate that
It was fine.
I feel they treated us very well.
Great experience! No complaints!
The guys at the shop are very knowledgeable and on point! Great customer satisfaction. I had an issue with a part they put it and brought it back to them and without any hassle they had me back up and running the next day when they said they would!
As always, the work was first rate!
Business appears to be run in a efficient and professional manner.. Keep it up and you'll gain a lifetime customer !
The staff was very friendly and polite. They were very knowledgeable - we were told the issues with our vehicle and they did NOT try and upsell or sell us any additional services. Service was prompt and affordable.
Overall pleased with my experience.
Quick, reliable service.
Gentlemen working at the counter not the most friendly individual.
Prompt service, always friendly. They didn't have a part I needed but called the other shop in town and were able to get and install it within 20 minutes.
Loved the front desk guy. Tired of shops always trying to up their sales. I can go to tires plus for that.
Very polite individuals, they made sure to give me a run down of what was going on. They also were very willing to work with me in regards to my price range of repairs. All in all, I believe they did a great repair job and had great customer service. I would go back again.
Very pleased with my service.
Very friendly and accommodating.
The staff was very helpful and kept me updated as they checked over my car. Overall, I was very pleased with my experience here.
Great service. Liked that they sent me pictures of the problem.
It was good.
Joes took pictures of the issues and sent them for proof of the issue. They were courteous and accommodating to my concerns.
Did all the work to my satisfaction ..Great job...
Appreciate service being prompt and being kept advised of their findings as they worked on my car.
Did exactly what I needed and in a good time.
Joe's is always a great place to have our cars serviced and we have recommended them to many of our friends.
Everyone was super helpful and kept me involved with all that was wrong with my vehicle.
We were very pleased with the great service we received! Everything was explained with a cat scan of our car no less! We are in the process of deciding if we want to keep the 96, or sell it. We really were impressed with the genuine service!
The price (with coupon) and speed were very good.
They did great work, it was a fast repair, and It wasn't outlandish in price.
Awesome staff - always friendly.
Work done as requested.
My service was prompt and friendly!
Everything was handled with the best for me the client.
Always friendly, reliable and I feel like they have my best interests in mind, letting me know what repairs are crucial vs. non-life threatening and never pushing me to have any work done beyond my means.
Always friendly......and got my oil change done super fast while I waited.
Had oil change and my wipers changed. Oil change went fine but wipers broke off about mile down the road
Service is always friendly and done in a timely manner.