Joe's Auto Care was established in 2001 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team of 3 ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “accommodating”, “knowledgeable”, “honest”, and “helpful”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available.
Joe's Auto & Tire
Rochester, MN 55901 USA
Auto Repair Experience
- Jayson Engle, Owner
- Established 2001
- 5 Auto Repair Mechanics on Staff
- 1 ASE Certified Auto Technician
- 3 ASE Master Auto Technicians
- 78 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Roadside Assistance
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- Child Friendly
- Early Bird Dropoff
- Free Estimates
- Free Multi-Point Safety Inspection
- Heated Waiting Room
- Service Guarantee
- Warranty Accepted
- Wireless Internet
Makes We Serve
- Land Rover
I will be back, thanks.
I really appreciated the rides to/from work and prompt calls to let me know the parts/work needed and how much it'd cost. Work seemed to be done right and the cost was what was quoted. Great customer service all around.
I am never disappointed with the information I receive about the needed repairs, checking problems, or addressing any other concerns I may have. I always feel understood, never talked down to.
Services were done promptly and correctly the first time.
I've been taking my vehicles to Joe's for years. I've always been pleased with the quality of work done. They are friendly and seem to be an honest and straightforward group of people. Their business is clean and well organized. I will continue to use them in the future.
Wasn't able to fix my electronic error on my cooper, but gave me the error code so I could take it to dealer in cities.
Joe's has always been fair in their pricing. We have complete trust in them.
Matt took time in explaining questions I had thoroughly, which is helpful to me.
Oil change included an in-depth look at all systems. It was worth the extra time it took.
You guys rock. Thanks :)
I have always been pleased with the service.
They have excellent service and fix the problem right away.
I had excellent service performed in a timely manner. All my questions were answered and I'm pleased with the work that was done.
Great service. Even followed up a week later to ask if everything was going ok.
I was given a quote on how much it was going to be and at the end, it was never respected! which brings me to the question of why giving one if is not going to be respected. I love this place they're nice and kind but things need to explain more or respected the prices that are given to a customer. I had two quotes exactly the same and I end up paying almost 300 more then I was quoted. but thanks for the work it was perfect.
The shop went out of its way to accommodate my physical disability--by picking up and returning my car--and I am very grateful. Special thanks to Jason.
I had a good experience, however, it made me really cautious after I overheard one of the technicians say 'hey nice save on that Honda, at least we were able to get SOMETHING out of them.' Hearing that made me nervous that this place rips people off.
Service done right, staff was very knowledgeable. I will continue to have all my service done there.
Thanks for the great service.
I will return for more work.
It was good!
Keep up the great work.
I think the service was excellent.
Excellent customer service. Worked around my work schedule.
Was quick and I like how thorough they are when you bring a new vehicle in.
Everything was fine.
I've used Joe's Auto and Tire twice now, great experience both times!
I have had my Jeep in twice at Joe's, and both times I've been happy with their service.
The problem was explained clearly and the work was finished within the timeframe given.
The techs seemed very knowledgeable and explained everything in detail. Good work!
I like everything you did and i will be going back
They are always great to me!
The front guy was very friendly. I know I'll go back.
I have found a shop that i will continue to use for all future car care needs.
Jason and Matt do a great job.
The only issue I had is getting them to fill the oil to the top each time I got my oil changed. They explained why they didi it that way, but when I insisted, they topped it off each time.
Didn't feel pressured into anything. Very good service.
I called to schedule an oil change and requested the same day. I was hoping there was a cancellation because I was extremely overdue. I was greeted very professionally, they suggested if I could bring it in a certain timeframe, they would be able to take care of me and offered a ride back to work as well. I was so very happy. Made my day!! They didn't make me feel bad at all when they knew that the oil change was overdue due to the mileage from my last change. It was pretty cool that they provided a video how important it is to maintain your car. Joe's Auto & Tire will now be my choice from this day forward. I'm also telling my family and friends. THANK YOU!!!
Very pleased with the services we had done.
I am treated with respect and I trust their judgement.
I'm glad I came to Joe's for my auto repair.
I liked that they call and check up on how the car is preforming and your satisfaction. I feel like they actually care and you're not just another customer.
Joe's Auto and Tire did an excellent job repairing my truck, the Service Writers explained everything that was being done in detail, and the job was done right.
Had an oil change, and due to the weather, they were able to get my vehicle back to me quickly, in the event I had to leave early. Excellent service!!!
The team was very knowledgeable and the service was quick.
Excellent service, as usual.
Service staff is always very helpful and friendly and they are always clear about what they have found and what needs to be done. Never pressure to have extra work done.
Matt was very professional will always have my car serviced here.
Kelly was very helpful.
I'm a long time customer for a reason! Jayson and all the staff are awesome.
Been going there for over 10 years & I have always been happy with the services! I recommend it to everyone I know! Best place I have had car service done. Totally trust the employees!
Good over all service.
Great Service, staff explained repairs in detail. I will be back.
Took a little longer than expected.
I always get very good service that's why I go there.
The work performed at Joe's exceeded expectations. The front desk guys are great to work with and got the work done when it was promised.
Wonderful Customer Service.
They did a great job.
Always great service. Thank you!
These guys are wonderful have recommended them often.
Fixed my windshield wipers in 15 minutes! Friendly, quick service.
Always great service from Joe's. I really appreciate the kindness and honesty I get when dealing with the team.
Everything was great. Thanks!
Just needed an oil change. They pointed out I have a head gasket that will eventually need to be addressed. Very glad to hear this considering I came in for just a plain Jane oil change!
Great service at a place I can trust!
I changed from a dealership to Joe's and have never regretted it. I always feel confident the work needed will be determined and done correctly the first time. My only sadness is that they are no longer open on Saturdays so I now need to go elsewhere for that service, just due to inconvenience.
They discovered the problem and fixed it without adding additional fees. Very pleased!
Nice work and much appreciated.
Always helpful and accommodating.
Was minor tire repair as had slow leak...stopped without an appointment..very pleasant and got me right in....repaired and out within very reasonable time.
Fantastic Customer Service and Jamie has been my Tech for over 20 years.
I appreciate the people at Joe's. They have always been helpful and respectful.
Very nice young man and very helpful even though they were very busy, thanks so much.
Kelly was able to drive my truck in for me. She called and figured out all the arrangements and handled everything like a pro. She's invaluable!
I enjoyed the experience.
I greatly appreciated how quickly they were able to get my car in and get it repaired. It was a great relief during a terrible week. I also appreciated the shuttle very much. I will definitely use Joe's again and hopefully be able to plan ahead next time.
Joe's has always done a great job and I will continue to use them for my car repairs.
My thanks to Kelly and Mark and all the great staff at Joe's !!!!
I always use Joe's now because I know they'll be honest. If something's wrong, they'll tell me, and if it isn't, they won't sell me services I don't need.
In this case, I thought my battery was dead. Another shop would have just replaced it and made a quick buck. Instead, they explained that it was just run down from too many short trips. That guarantees that I'll keep coming when I need car service, and have told lots of other people they should use Joe's too.
My car was towed to the shop on a Saturday and Monday morning they got it in right away and by the end of the day it was ready.
Very happy with the Techs and the service!
Great experience! The email I got with the car info was thorough and helpful. Took some of the guesswork out of the idea of car repair. Will definitely use you again.
The first shop that I have gone to that backs up their work. They tell me what needs to be fixed and how long I can go before it gets really bad and needs to be fixed.
I needed the work done right away and they got me in the next day. Very happy.
They explain whenever I don't understand something , and I like that
I continue to feel that Joe's gives me great service at a fair price.
Very Popular shop
Polite and all services wanted done well and on time.
Excellent staff and always courteous.
Awesome service! !
Joe's repair shops are a trusted service provider. They employ great mechanics & front desk staff.
Great job, efficient work.
Always courteous. Feel I am treated fairly.
Always courteous, always friendly, and just down the street. Perfect.
Work performed to my satisfaction.
Service continues to meet or exceed my expectations. Matt and Jason are great. Even the shuttle driver is great.
Good job and friendly!
The shop is nice and clean and Kelly the service manager was awesome
VERY PLEASED WITH THE COURTEOUS AND ACCURATE SERVICE.
Had a great experience at Joe's's and my car was fixed correctly and promptly.
I was price gouged - multiple mechanics have quoted me lower prices but I felt stuck being from out of town. A ton of work was done on the front and back brakes that ended up being completely unnecessary as it did not fix the problem that I told them I was having. I was 2 hours on the road home when I realized that my brakes were still not working and getting off my exit ramp ended up going past the stop sign (as I had been doing before the repairs were supposedly made) when I thought that it was fixed. Luckily I was safe and I called the warranty people and filed a claim and was towed and the mechanics in Wisconsin fix what was actually wrong with my vehicle. My husband spent the day yelling and arguing on the phone with Joe's and finally they agreed to pay for the second day of repairs but I ended up having to stay at a hotel and pay for that when I would have like to have gotten home that day. We ended up spending $1,500 total for what seems like it should have been a $500 fix. Joe's finally agreed to pay the $500 for the second day work but they really should have covered the rest since they were so wrong and I was in such danger. My husband agreed to that deal but I think it's completely ridiculous and I'm still very angry about the whole situation. I have 4 children and they let me drive home in a dangerous vehicle. They're lucky we didn't sue them. I'm still tempted.
I was originally attracted to Joe's when I moved here 10 years ago because of the high tech ads. I have never been disappointed and I'm on my third car since I moved here.
We had an Oil Change done and the coupon I had was honored. It went well.
The guys at the shop are very knowledgeable and on point! Great customer satisfaction. I had an issue with a part they put it and brought it back to them and without any hassle they had me back up and running the next day when they said they would!
Excellent service, as always.
Matt is a huge asset to your organization.
It was fine.
Great experience! No complaints!
I have been using Joe's for years. - Excellent service as always!
I was very satisfied with everything.
I feel they treated us very well.
As always, the work was first rate!
Business appears to be run in a efficient and professional manner.. Keep it up and you'll gain a lifetime customer !
Always impressed with the service, honesty, and prices here. Called to follow up on my car, thanked me for my business. Very classy move, will definitely continue business here!
I go to Joe's because I want quality work from someone I can trust. I am never disappointed.
Of the many times I have had work done at Joe's I have always felt completely comfortable doing business there. Professional, polite and have treated me right.
They've always help me out when I needed it regardless of how busy they were. I really appreciate that
The staff was very friendly and polite. They were very knowledgeable - we were told the issues with our vehicle and they did NOT try and upsell or sell us any additional services. Service was prompt and affordable.
Overall pleased with my experience.
Quick, reliable service.
Gentlemen working at the counter not the most friendly individual.
Very polite individuals, they made sure to give me a run down of what was going on. They also were very willing to work with me in regards to my price range of repairs. All in all, I believe they did a great repair job and had great customer service. I would go back again.
Prompt service, always friendly. They didn't have a part I needed but called the other shop in town and were able to get and install it within 20 minutes.
Loved the front desk guy. Tired of shops always trying to up their sales. I can go to tires plus for that.
Very pleased with my service.
Very friendly and accommodating.
The staff was very helpful and kept me updated as they checked over my car. Overall, I was very pleased with my experience here.
Great service. Liked that they sent me pictures of the problem.
It was good.
Joes took pictures of the issues and sent them for proof of the issue. They were courteous and accommodating to my concerns.
Did all the work to my satisfaction ..Great job...
Appreciate service being prompt and being kept advised of their findings as they worked on my car.
Did exactly what I needed and in a good time.
Joe's is always a great place to have our cars serviced and we have recommended them to many of our friends.
Everyone was super helpful and kept me involved with all that was wrong with my vehicle.
We were very pleased with the great service we received! Everything was explained with a cat scan of our car no less! We are in the process of deciding if we want to keep the 96, or sell it. We really were impressed with the genuine service!
They did great work, it was a fast repair, and It wasn't outlandish in price.
The price (with coupon) and speed were very good.
Awesome staff - always friendly.
Work done as requested.
My service was prompt and friendly!
Everything was handled with the best for me the client.
Always friendly, reliable and I feel like they have my best interests in mind, letting me know what repairs are crucial vs. non-life threatening and never pushing me to have any work done beyond my means.
Always friendly......and got my oil change done super fast while I waited.
Had oil change and my wipers changed. Oil change went fine but wipers broke off about mile down the road
Service is always friendly and done in a timely manner.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service