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Joe Gallardo's Auto Service

6305 Pacific Street, Rocklin, CA 95677

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Customer Reviews (4 reviews)

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Joe Gallardo's Auto Service
August 26, 2009

I go to Gallardos for all mechanical work needed on my car. I am very impressed by the customer service. The staff is knowledgable and friendly. The work done on my car was quick and I have never had any continuing problems. The prices were very reasonable for parts and routine maintanences. I was not overcharged like I would have been at any dealershiip. I would recommend Gallardos for all of your automotive services and repairs.

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Joe Gallardo's Auto Service
August 24, 2009

Ever since I got my 4Runner, I've been getting my services done at Gallardos. I save a lot more on my scheduled maintanences and parts. The people at Gallardos are very friendly, positive, and outstanding.

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Joe Gallardo's Auto Service
July 08, 2009

Gallardos has maintained my cars for the last eight years and I couldn't be happier. The people who work there are always pleasant and helpful. They don't talk down to you when they are explaining the repairs and the parts needed for the repair (like some of the service writers at the dealerships). They are timely in their repairs and let you know if something unforseeable has come up. I have found that their labor rate is less than the dealer and their customer service is more personable. I would much rather have them sell me the part that fits my vehicle than to try and buy it at the local auto parts store (and then have to return it because it was wrong). Also, Gallardos warranties their work so I don't have to worry if the part fails. They replace it. All I have to do is call them and take my vehicle back to their shop. I heartily recommend Gallardos Auto Service.

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Joe Gallardo's Auto Service
July 05, 2009

Gallardos marks up the parts they obtain from outside vendors 100%. That means if you went to Napa Auto Parts and bought a wheel bearing for $120, you would be charged $240 from Gallardos if they got the same part from Napa. This is a rip off folks. Nobody consistently doubles the prices of parts.
They also over charge in labor and will not be reasonable. If you bring in a car and tell them a wheel bearing is bad, they want the full 1 hour of labor at $100 an hour to look at just that. It takes 5 minutes to determine if a wheel bearing is bad. Another rip off.
They also sell bad parts. They get the cheap stuff then mark it up as if it was quality.
I had an experience where they left a brake line loose and my brakes faded. They also are horrible in writing work orders.
Watch out for these people. You will ALWAYS pay too much.
Gallardos is not owned/operated by the same folks from 1974. It's not Joe's anymore.
Go down the street to the shops between Rocklin Rd and Midas Ave on Pacific St. They are honest and will let you buy your own parts for them to install. Much cheaper

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