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Jim's Automotive Inc

4401 Lead Ave SE, Albuquerque, NM 87108 Map & directions

Call Now: (505) 431-6476

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About Jim's Automotive Inc

Hours of Operation
Mon - Fri:7:30am to 5:00pm
Address

4401 Lead Ave SEAlbuquerqueNM 87108 
Get Directions

Note: This shop does not sell parts directly.

Call Now: (505) 431-6476

Tips for An Effective Shop Phone Call:

  • Mention RepairPal to receive your RepairPal 1-year / 12,000 mile service warranty and fair price guarantee.
  • Know your Make Model & Year (2011 Honda Accord EX).
  • Clearly describe your problem (car won’t start, check engine light is on, etc.).

Customer Reviews

Helpful Sort by: Date | Helpful
Jim's Automotive Inc
Verified Customer
August 27, 2012

I would say that they are prompt, knowledgeable, courteous and extremely caring.

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Jim's Automotive Inc
Verified Customer
August 22, 2012

I would definitely recommend them.

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Jim's Automotive Inc
Verified Customer
August 20, 2012

I think they are really professional, and they did a good job.

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Jim's Automotive Inc
Verified Customer
August 20, 2012

I'm very pleased to go to an independent place, and they are very professional.

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Jim's Automotive Inc
Verified Customer
August 20, 2012

They have always done a good job. I really like the mechanics. They are really intelligent and they treat me like I'm intelligent.

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Jim's Automotive Inc
Verified Customer
August 20, 2012

I was very pleased. They provided me with what I requested, and I will be going back to them again.

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Jim's Automotive Inc
Verified Customer
August 20, 2012

Been going to Jim's since 1987 and been going since. I wouldn't go anywhere else.

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Jim's Automotive Inc
Verified Customer
August 15, 2012

They have a good service, other than the service being a little bit late. Overall it was good service, and I'd recommend them to just about anybody.

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Jim's Automotive Inc
Verified Customer
August 15, 2012

It was a breath of fresh air.

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Jim's Automotive Inc
Verified Customer
August 15, 2012

The staff there is very professional, very knowledgeable, and they deliver.

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Jim's Automotive Inc
Verified Customer
August 15, 2012

Actually I have been going to Jim's Automotive for at least fifteen years, and they are extremely knowledgeable. They fix the car the first time. If there is any problem, they take care of it, but I've never had a problem. They are very fair. They are very accommodating. It is a good repair experience. I do recommend them to anyone that needs automotive service. I actually recommended them to a lady that I knew. She was a receptionist. She actually had an older car, and had been having trouble finding someone to even find what the problem was. She took it in to Jim's, they fixed it, and she was happy as a clam.

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Jim's Automotive Inc
Verified Customer
August 13, 2012

The problem they are working on now is a unique situation on a older car, and they have been working very hard to complete this repair and upgrade.

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Jim's Automotive Inc
Verified Customer
August 09, 2012

I think the staff were very professional, and they communicated very well what they found and what steps were needed for the repair. I would say that I had a really great experience.

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Jim's Automotive Inc
Verified Customer
August 03, 2012

I was very pleased with the quality of work, the attitude of the people working at the shop, and the price they gave me.

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Jim's Automotive Inc
Verified Customer
August 01, 2012

I like them. I can call them in the morning, and they'll tell me to take it that very day, and they'll have it ready that very day. They are really friendly there. They already know me by name. For me, they are in a convenient location.

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Jim's Automotive Inc
Verified Customer
July 26, 2012

Overall they were just very helpful. I couldn't afford the repairs that I needed, so I couldn't get my car fixed. I'm confident that If I had the money, it would have been a good repair. There was one associate, his name was Mike, and he was helpful in trying to help me find another vehicle - a used vehicle. He told me where to look for another vehicle that would cost about as much as the repair. Overall, I was really happy, and if I need something else, I'm more than likely to go there first.

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Jim's Automotive Inc
Verified Customer
July 20, 2012

Very pleased with the work. The people were very friendly, and we were all pleased with everything - the whole experience.

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Jim's Automotive Inc
December 16, 2010

Great Experiences – over many years!
I have used Jim’s for 20 years and word of mouth is how I found them before the internet was born. I have never felt the need to question repairs. Being female, that says a lot. I have complete trust in their guidance and enjoy Jim and Mike’s educational explanations, accompanied by show and tell using layman’s terms I can understand. I live out of town, so I “camp out” with them and I have seen both of them in action on the phone and at the counter. I have been impressed with the professionalism that is delivered. I have witnessed a few “difficult” customers over the years and I have only seen polite, controlled responses. I have a hard time believing some of the negative reviews and find them questionable. Possibly posted to the wrong Jim’s, certainly not the one that I have come to know and trust.
Jim is active in at least one trade organization that I know of as president. You don’t get to the top of large groups unless you are liked, responsible and know how to lead.
I place my trust in Jim’s Automotive and his staff, I will as long as they are in business!
SLC

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Reply from Jim's Automotive Inc -  jimsautonmDecember 16, 2010 13:15

Thank you! It is a pleasure serving you!
Jim

Jim's Automotive Inc
February 02, 2010

This shop is very customer oriented and very knowledgable. I felt great about leaving my car with this shop. The first shop I ever felt that I was not going to be ripped off at. I will go back there again.

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Reply from Jim's Automotive Inc -  jimsautonmDecember 16, 2010 12:51

Thank you very much rjw159! We try very hard to please our customers! We appreciate your business.
Jim

Jim's Automotive Inc
December 30, 2013

There are mechanics and technicians at Jim’s shop with 30+ years of experience. Having experience is a valuable asset to Jim’s shop. He has classical training in mechanical work from everything to small cars, trucks and industrial and military grade machinery. Also he is quite the problem solver. I have seen him make tools from scratch to accomplish the mission. That’s the type of intuitive thinking that every shop needs.

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Jim's Automotive Inc
December 18, 2013

Jim is one of the most knowledgeable mechanics I have ever met in my life. He always goes above and beyond the call of duty to make sure his guests and his team is taken care of properly. His family man ethics and friendly approach is always a pleasure to discuss business in. It reflects in his entire shop as well. Always fair, honest and reasonable in price. I will always be taking my vehicles into Jim’s shop and will be recommending all of my family, friends and loved ones to his establishment for any car needs.

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Hours of Operation
Mon - Fri:7:30am to 5:00pm
Call Now:

(505) 431-6476

Auto Repair Experience

  1. Jim Maddox, Owner
  2. Established 1986
  3. 5 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. Established 1986