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Jim's Automotive Inc

4401 Lead Ave SE | Albuquerque, NM 87108

(505) 633-0324

Call Now: (505) 633-0324

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
92
Technical Ability (?)
100
Tools & Equipment (?)
95
Customer Conveniences (?)
12 months or 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Jim's Automotive has been a trusted source of auto repairs in Albuquerque since 1986 and from their current facility since 1987. Jim has surrounded himself with a highly qualified team (the technicians alone have over 150 years of combined experience), most of whom are ASE certified. In fact, this shop has the honor of receiving the ASE Blue Seal of Excellence, one of only about 1,500 shops nationwide. Perhaps Jim says it best: "I ensure that our customers receive high quality work by employing high quality people." Their tooling and diagnostic equipment is state of the art so that vehicles are fixed right the first time.

Welcome to Jim's Automotive! We are AAA approved, a NAPA AutoCare Center, An ASE certified Blue Seal facility and a Bosch Authorized service center.

There is something special about doing business with an owner-operated auto repair shop. The service is just plain better; we care about our customers! However beyond our commitment to courtesy and honesty, our extensive knowledge in automobiles is unmatched. We are constantly making improvements to keep our technical edge. We may work with the latest technologies but we still use old fashioned customer care, and prefer to do business the old fashioned way...."Fair and Square."

Established in 1976 Same lacation in the Nob Hill district for over 25 years! Jim is currently President of the local chapter of ASA (Automobile Service Association of Central NM.) and serves on the ASA Consumer Advisory Board as well as V.P. of the NAPA AutoCare Group of NM. We have been a member of the BBB for many years.

Auto Makes We Service:

Acura Audi BMW
Buick Chevrolet Chrysler
Dodge Ford GMC
Honda Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations:

Specialties:

AC/Heating Check Engine Light Classic Car Repair/Restoration Diagnosis
Hybrid/Electric Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts

Amenities:

AAA Member Discount Coffee Early Bird Dropoff Heated Waiting Room
Parts/Accessories Service Guarantee Shopping Nearby Warranty Accepted
Wireless Internet

Customer Reviews (2 reviews)

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  • Jim's Automotive Inc
    December 16, 2010

    Great Experiences – over many years!
    I have used Jim’s for 20 years and word of mouth is how I found them before the internet was born. I have never felt the need to question repairs. Being female, that says a lot. I have complete trust in their guidance and enjoy Jim and Mike’s educational explanations, accompanied by show and tell using layman’s terms I can understand. I live out of town, so I “camp out” with them and I have seen both of them in action on the phone and at the counter. I have been impressed with the professionalism that is delivered. I have witnessed a few “difficult” customers over the years and I have only seen polite, controlled responses. I have a hard time believing some of the negative reviews and find them questionable. Possibly posted to the wrong Jim’s, certainly not the one that I have come to know and trust.
    Jim is active in at least one trade organization that I know of as president. You don’t get to the top of large groups unless you are liked, responsible and know how to lead.
    I place my trust in Jim’s Automotive and his staff, I will as long as they are in business!
    SLC

    Flag This
    Reply from Jim's Automotive Inc -  jimsautonmDecember 16, 2010 13:15

    Thank you! It is a pleasure serving you!
    Jim

  • Jim's Automotive Inc
    February 02, 2010

    This shop is very customer oriented and very knowledgable. I felt great about leaving my car with this shop. The first shop I ever felt that I was not going to be ripped off at. I will go back there again.

    Flag This
    Reply from Jim's Automotive Inc -  jimsautonmDecember 16, 2010 12:51

    Thank you very much rjw159! We try very hard to please our customers! We appreciate your business.
    Jim

Hours of Operation:

Mon - Fri7:30am to 5:00pm
Fast Facts
  1. Jim Maddox, Owner
  2. 5 Technicians on Staff
  3. 3 ASE Certified Technicians
  4. 150 Combined Years of Experience
  5. Online Reputation:
  6. Established 1986