Jim's Automotive

✓ RepairPal Certified
4401 Lead Ave SE
Albuquerque, NM 87108
View map and get directions
7:30am to 5:00pm
7:30am to 5:00pm
7:30am to 5:00pm
7:30am to 5:00pm
7:30am to 5:00pm
7:30am to 5:00pm
Call now:
(505) 273-2873

Auto Repair Experience

  • Jim Maddox, Owner
  • Established 1986
  • 5 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • Established 1986


Jim's Automotive has been a trusted source of auto repairs in Albuquerque since 1987. Jim has surrounded himself with a highly qualified team (the technicians alone have over 150 years of combined experience), most of whom are ASE certified. In fact, this shop has the honor of receiving the ASE Blue Seal of Excellence, one of only about 1,500 shops nationwide. Perhaps Jim says it best: "I ensure that our customers receive high quality work by employing high quality people." Their tooling and diagnostic equipment is state of the art so that vehicles are fixed right the first time. Their NPS score of 87 puts them among the best of all Certified shops.


Auto Repair Experience

  • Jim Maddox, Owner
  • Established 1986
  • 5 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • Established 1986


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts


  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Gas/Diesel
  • Heated Waiting Room
  • Parts/Accessories
  • Service Guarantee
  • Shopping Nearby
  • Warranty Accepted
  • Wireless Internet


Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

Jim's Automotive in Albuquerque NM is a Repair Pal "Top shop"! AAA approved, NAPA AutoCare Center, Bosch Authorized, ASE Blue Seal and an AC/DC certified Hybrid repair facility!

There is something special about doing business with an owner-operated auto repair shop. The service is just plain better; we care about our customers! However beyond our commitment to courtesy and honesty, our extensive knowledge in automobiles is unmatched. We work with the latest technologies but we still prefer to do business the old fashioned way...."Fair and Square."

Established in 1976 Same location in the Nob Hill district for almost 30 years! Jim is currently President of the local chapter of ASA CNM(Automobile Service Association of Central NM.) and serves on the ASA Consumer Advisory Board as well as V.P. of the NAPA AutoCare Group of NM. We have been a member of the BBB for many years. Jim has been awarded NAPA/ASE Technician of the Year NM 2012, 2013, 2014 and Western Division 2015!

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Overall Rating

32 Verified Reviews

Customer Reviews

Verified CustomerJune 05, 2015

They are always honest and forthright.

Verified CustomerJune 01, 2015

The service is extremely professional at Jim's Automotive.

Verified CustomerMay 20, 2015

Good service, respectful employees.

Verified CustomerMay 14, 2015

If you want a team of honest experts taking care of your vehicles, go to Jim's. I've had nothing but excellent experience whether its a routine job or something unusual, and whether I bring them my 1987 Land Cruiser, my 2009 Audi A3, or my very odd little ZENN electric car. Everyone at Jim's is extremely capable and "game."

May 12, 2015

Excellent service, quick repair, great rates.

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Verified CustomerMay 04, 2015

I have a long and good history of their service.

Verified CustomerMay 02, 2015

Your service is professional, reliable, honest.

Verified CustomerApril 30, 2015

The work was done well, the price was right and they're nice guys.

Verified CustomerApril 26, 2015

Pricey, but a good job.

Verified CustomerMarch 31, 2015

They have a mechanic that specializes in hybrid cars. He does excellent work.

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March 23, 2015

I like the quality of their services.

Verified CustomerMarch 21, 2015

I have been to Jim's many times. They have always provided professional, excellent and timely service.

Verified CustomerMarch 17, 2015

They are honest, do good work, and warranty it for a year.

Verified CustomerFebruary 27, 2015

They were very honest in letting me know what work needed to be done and what didn't.

Verified CustomerFebruary 23, 2015

Incredibly helpful staff.

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Verified CustomerAugust 27, 2012

I would say that they are prompt, knowledgeable, courteous and extremely caring.

Verified CustomerAugust 22, 2012

I would definitely recommend them.

Verified CustomerAugust 20, 2012

Been going to Jim's since 1987 and been going since. I wouldn't go anywhere else.

August 20, 2012

I was very pleased. They provided me with what I requested, and I will be going back to them again.

Verified CustomerAugust 20, 2012

They have always done a good job. I really like the mechanics. They are really intelligent and they treat me like I'm intelligent.

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Verified CustomerAugust 20, 2012

I'm very pleased to go to an independent place, and they are very professional.

Verified CustomerAugust 20, 2012

I think they are really professional, and they did a good job.

Verified CustomerAugust 15, 2012

Actually I have been going to Jim's Automotive for at least fifteen years, and they are extremely knowledgeable. They fix the car the first time. If there is any problem, they take care of it, but I've never had a problem. They are very fair. They are very accommodating. It is a good repair experience. I do recommend them to anyone that needs automotive service. I actually recommended them to a lady that I knew. She was a receptionist. She actually had an older car, and had been having trouble finding someone to even find what the problem was. She took it in to Jim's, they fixed it, and she was happy as a clam.

August 15, 2012

The staff there is very professional, very knowledgeable, and they deliver.

Verified CustomerAugust 15, 2012

They have a good service, other than the service being a little bit late. Overall it was good service, and I'd recommend them to just about anybody.

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August 15, 2012

It was a breath of fresh air.

Verified CustomerAugust 13, 2012

The problem they are working on now is a unique situation on a older car, and they have been working very hard to complete this repair and upgrade.

Verified CustomerAugust 09, 2012

I think the staff were very professional, and they communicated very well what they found and what steps were needed for the repair. I would say that I had a really great experience.

August 03, 2012

I was very pleased with the quality of work, the attitude of the people working at the shop, and the price they gave me.

Verified CustomerAugust 01, 2012

I like them. I can call them in the morning, and they'll tell me to take it that very day, and they'll have it ready that very day. They are really friendly there. They already know me by name. For me, they are in a convenient location.

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Verified CustomerJuly 26, 2012

Overall they were just very helpful. I couldn't afford the repairs that I needed, so I couldn't get my car fixed. I'm confident that If I had the money, it would have been a good repair. There was one associate, his name was Mike, and he was helpful in trying to help me find another vehicle - a used vehicle. He told me where to look for another vehicle that would cost about as much as the repair. Overall, I was really happy, and if I need something else, I'm more than likely to go there first.

Verified CustomerJuly 20, 2012

Very pleased with the work. The people were very friendly, and we were all pleased with everything - the whole experience.

December 05, 2014

I called to compare prices for having an HSG belt replaced for my 2012 Hyundai Sonata Hybrid after being given a quote from the dealer that seemed a bit high. The woman on the other end of the phone said she could not give me an estimate until a mechanic looked at it. I told her that there is a bluebook for the hours and cost of the belt and that I would like a quote. She refused to offer me a quote over the phone and the worst part is that you can't even get a quote for free from Jim's automotive. BUYER BEWARE.

December 30, 2013

There are mechanics and technicians at Jim’s shop with 30+ years of experience. Having experience is a valuable asset to Jim’s shop. He has classical training in mechanical work from everything to small cars, trucks and industrial and military grade machinery. Also he is quite the problem solver. I have seen him make tools from scratch to accomplish the mission. That’s the type of intuitive thinking that every shop needs.

December 18, 2013

Jim is one of the most knowledgeable mechanics I have ever met in my life. He always goes above and beyond the call of duty to make sure his guests and his team is taken care of properly. His family man ethics and friendly approach is always a pleasure to discuss business in. It reflects in his entire shop as well. Always fair, honest and reasonable in price. I will always be taking my vehicles into Jim’s shop and will be recommending all of my family, friends and loved ones to his establishment for any car needs.

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December 16, 2010

Great Experiences – over many years!
I have used Jim’s for 20 years and word of mouth is how I found them before the internet was born. I have never felt the need to question repairs. Being female, that says a lot. I have complete trust in their guidance and enjoy Jim and Mike’s educational explanations, accompanied by show and tell using layman’s terms I can understand. I live out of town, so I “camp out” with them and I have seen both of them in action on the phone and at the counter. I have been impressed with the professionalism that is delivered. I have witnessed a few “difficult” customers over the years and I have only seen polite, controlled responses. I have a hard time believing some of the negative reviews and find them questionable. Possibly posted to the wrong Jim’s, certainly not the one that I have come to know and trust.
Jim is active in at least one trade organization that I know of as president. You don’t get to the top of large groups unless you are liked, responsible and know how to lead.
I place my trust in Jim’s Automotive and his staff, I will as long as they are in business!

Reply from Jim's Automotive – jimsautonmDecember 16, 2010

Thank you! It is a pleasure serving you!

February 02, 2010

This shop is very customer oriented and very knowledgable. I felt great about leaving my car with this shop. The first shop I ever felt that I was not going to be ripped off at. I will go back there again.

Reply from Jim's Automotive – jimsautonmDecember 16, 2010

Thank you very much rjw159! We try very hard to please our customers! We appreciate your business.

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