The service we received from JW Auto Care was professional from beginning to the end. The shop is spotless and the staff were courteous as well as knowledgeable. We will continue to bring our Mercedes there knowing it will be well taken care of. We will recommend JW Auto Care to others!
Wonderful service. Will go nowhere else!
They were professional and did the work I requested.
Awesome guys, car was ready before time estimate. Very fair price and respectful treatment. Definitely will go back.
Great shop manager, excellent workmanship!
I've been going to Jim Winter Auto for years and have never been disappointed with their service.
Even gave me a ride home with only an oil change!
The repair took a bit longer than I expected, but the staff was very friendly.
Fantastic service and great people.
I've had two services to my vehicle on two separate occasions within two weeks. I feel that could have been avoided if someone had listened to my complaints. I could have saved me some money.
Excellent service and great prices. Jeff, Scott and Jim are true professionals at what they do.
Always a pleasant experience
Great service, accommodating staff, and reasonable pricing.
Excellent service with expert, courteous technicians.
Glad I found your shop to do my car repairs!!
I check in every time I'm in AZ
The shop is incredible. They save me $700 because they told me the truth. I did not need a new compressor I just needed a fan. As a woman I just need someone I can trust with my car and my money and that's what I got!!
Wonderful experience! I told all my co-workers about your auto care shop. Thank you for everything!
The only problem that i have is that I told the shop that the hose from the windshield washer container to the wipers was broken ( it was completely severed)and that there was no leaks from the motor or the washer container..also before the hose was completely severed when I touched it, fluid did drip out and onto my windshield from the wiper blades...indicating to me that there was no problem with the motor...with this said I was still charged a diagnostic fee of 50 something dollars when I already diagnosed the problem....I will still go back to this shop because they are great...They just need to be less aggressive on their fees when this type of situation occurs....hope to do business with them when the need arises...
Always a great experience when dealing with Jim Winter Auto Care
Nice job all around. Thank you
By far, the best auto repair place I've used! They do a great job and are easy to work with - I refer them to everyone I know!
No problems at all.
Everyone is friendly
I've written a detailed positive review on Google which I'm copying to yelp and Facebook. This will be my go-to shop in the AZ area when I'm touring through the region. Thanks for your exceptional work and professionalism.
Great service. Johnny and staff, great. Prices are little high. I trust he will take care of me.
Great customer service
Nice work! Great service!!!
I was very happy with my service. I did not feel pressured for repairs and I feel the cost of my service was fair. I will be coming back.
The work was performed for my son on his car, the staff did a fantastic job of dealing with him and servicing his vehicle.
I am very please with the result. Even though I expected the price to be less, I appreciate the discount I received.
Awesome guys to work with. Glad I found a quality, reliable shop to take my jeep to.
I am a long time customer-no one better.
Johnny and his staff are great, courteous and very helpful.
The best shop in the valley , top shelf service performed by real professionals. Myself and my family have always been treated with total respect by the entire staff, on every visit. Jim Winter auto care are THE BEST.
This was a routine maintenance visit. I can always trust that the car will be thoroughly checked and needed service performed.
Was a good experience although what I really needed I didn't get do to my truck being to big for their racks
Everyone was professional and friendly.
Always great repairs/maintenance and customer service.
Very good service and follow up! Will definitely return for all of my servicing.
Good quality service
OUTSTANDING!!!!...BUT IT IS ALWAYS OUTSTANDING !!
LOTS OF 'TLC' !! THANKS TO ALL
I've never been to this auto shop before and went in distress after getting into a small car accident. Immediately Scott helped me out and had a calming way about him so I knew I was in good hands. The service was outstanding, quick, they didn't tell me fluff about my car and they ended it with giving me a rose . I will be back
I took the vehicle into the shop to get a tire repaired that had a slow leak. The people were very friendly and they did a great job,even checking all fluids and pressures
I've been going to Jim Winter for over 15 years. I couldn't imagine going anywhere else. Thanks to Johnny and his crew for always taking excellent care of my vehicles.
I am always extremely happy with the service provided to me! I know nothing about cars, but I always feel comfortable taking my car here because I know I will be taken care of and not taken advantage of. Since I was recommended here a few years ago, I've never been anywhere else when my car has an issue!
They gave me a ride to and from my place after dropping the car off, which was pretty cool. I'm not sure how common that service is but it's the first that I've seen it.
I took my car in because it failed emissions. They got my numbers down pretty low and even took it back to the emissions place for me, which was nice. A week or so later my car is doing just fine, no complaints here.
I feel like they are honest and very good at what they do. I trust their evaluations.
Work was done on time. I'm satisfied.
Staff was very helpful as usual. My car was returned to me clean and running great!
I really like the service.. very professional people..
Excellent. Very personable, friendly and YOU WASHED MY CAR!! I would definitely return !.
Work was very professional and respectful shot was clean.
Always a wonderful experience because the entire team is respectful, kind, and thorough in explaining needs. This particular situation was unique because all of the needed parts were not originally purchased. Also price doubled because of additional needs; obviously not because of them, just very inaccurate pricing originally. At the end of the day, I will always be a positive reference because they are consistent in their morals as a business.
I will refer my family and friends to have their vehicle serviced.
Great shop....I've been a loyal customer for 15 years!
Been going here for 2 years and with the type of service they provide I will continue to return for many years into the future.
The staff is always friendly and professional. My service was completed while I waited, and they gave me information on service that would need to be performed soon.
Nice and quick
Always have a good experience!!! Love the flower!
I am very disappointed. I took my car there twice and it was never fixed.I had to take a day of work the second time. I was told the oil separator was leaking and it would cost 1,100 to repair it. I got two other opinions and it was an oil stand gasket, which they were able to repair the same day. I paid $76.36 for a carnation. I would like my money back. Leah Miller
We have been bringing our vehicles to JW Winter for over twenty years and we are very satisfied with the service we have received..
I appreciate the honest and reliable service I receive at Jim Winter Auto Care.
I was in a spot to get my fuel pump replaced that day and I had my truck towed in at 1:30 and they had me on the road at 4:30 I supplied my own pump and it was wrong they went out if there way to find the right one to get me on the road .I highly recommend your shop.with great appreciation you guys are great.
As usual, great service.
Always feel very good and that they care about my satisfaction and that understand the work.
I appreciate the kindness of the employees at JW Auto Care, which is very important to me. I will always take my vehicle to JW Auto
Excellent reliable service!
Professional, knowledgeable and an overall pleasant experience.
I recommend JW Auto to all my friends. They do excellent work and never pressure you for extra services. I trust them with any job for my family's cars.
Johnny and the gang always take good care. 1998 jeep with 215,000 miles!
Had a great experience and will highly recommend. Thank you!
Johny Welker & Jim Winters have serviced my vehicles for the past 13 years and they have serviced my 2005 Ford Escape Hybrid that now has 474,000 miles on the original engine, transmission and Hybrid Battery. I attribute my accumulated miles to the attentive service I have received as a customer of Jim Winters Auto Care I will not go anywhere else for Service
Absolutely no problem! I am a long time customer and I plan to continue as such.
Bravo! You guys do a great job! Telling all my friends to go there. THANK YOU!
Reputable shop with good customer service.
The car is not sounding like a junker anymore! I always feel fairly certain that the car has been worked on carefully and if something does not feel quite right I know that Jim Winter's garage will make it right. I appreciate that received a call to let me know the cost of the last repair before it was done.
I always have a good experience.
Great as always!
The staff were professional and friendly. They explained the service and repairs to be done in a clear concise manner. I appreciated that they treated me like a peer and not like a 'dumb female'. I've had other auto repairs where the staff talked down to me. Not here!
Wonderful experience. I walked away not feeling confused and wondering if I was given he right information. Thank you!
So glad I found you guys.
Very pleasant. Tell Jim to give his employees a raise!
I plan to continue going to Jim Winter Auto Care in the future.
Always the best customer service!
Always friendly and you know the job is well done.
They always communicate what is needed to be done. The work is completed in the timely and efficient manner. Their customer service is far superior to any other shop I've used.
I was kept informed regarding the cost of the repairs and they were done promptly. I felt the charges were fair for the work done.
They picked up my car, did an oil change along with an air filter and cabin filter while I was at work. It was so convenient.
Always friendly, timely, honest, and priced competitively.
Needed a new A/C on an older car. The 1st one was faulty and Johnny worked hard to get me another one. It was costly, but he did work hard to get it right.
Excellent, honest service.
I have my scheduled service done there. I also have repair work done there. I think they are competent and are very customer friendly and service oriented. They are a bit expensive but may not be out of line with their competition. I had control arms replaced to eliminate squeaking and groaning as the vehicle moves over uneven ground.
Always a great experience with these guys.
They did an excellent job on my car. They are very customer oriented and helpful.
We took our 2003 van in to have it serviced and checked out before we drove on our summer vacation for 4400 miles. Van ran like a brand new vehicle, never had a problem. Regular service from highly qualified techs goes along way in providing trouble free travel.
Johnny is always fair, friendly and knowledgeable, I have worked with him for about two years, he has gained my trust.
Excellent service, very friendly, and no bull!!! These guys know what they're doing!
They were great
The service was done efficiently as before. The garage provided me transportation as needed.
Frustrating that I asked for a 7a oil change so I could wait for the car and had to get a ride home to wait because I was the second person there and it would be twice as long as estimated. I appreciate the ride and them dropping my car to me and trust they are looking out for my best interests and willing to help me save money by prioritizing upcoming service items for me, though. I've recommended them to many friends. Johnny and his team are great.
It was great service and reasonable.
It was my first time at this shop. I was referred by another shop. The experience went well.
I've never had anything but the best service.
Fantastic service. Friendly staff. Timely repairs.
This place was great! First time using this shop and they really made me feel like a long time customer! I even got a flower when I went to pick up my car! Only downside was that it was kind of expensive but not outrageous. Overall if they were closer to my house I would probably use them for everything!
Excellent service and communication
Everything was done in more than a timely manner. Very professional, job well done. Have never had to return for the same problem, always repaired right the first time.
Good service and work was fine
Performed some needed maintenance work and also did some repairs under warranty for parts that failed prematurely. Gave my dusty, dirty, old truck a nice cleaning, too!
All went as I expected = work was done in a timely fashion. Staff was helpful and friendly.
They take care of their clients the way automotive shops should take care of their clients.
They always fix my auto problem in a timely manner.
Excellent results on my car.
My mechanic, Ramon knows my vehicle since he normally is the only one who works on it. All of the staff is extremely personable, professional and knowledgeable. Johnny is the best. Their repair work is top-notch. They explain everything up front and do not do un-needed repairs. They make recommendations based on what they find and compare records from previous visits.
Great customer service, nice people.
Fast, Friendly, and most important KNOWLEDGEABLE.
I BELIEVE THEY ARE RELIABLE, HONEST AND TRUSTWORTHY.
They are the best!!
I always feel comfortable & they are very knowledgeable about your specific needs, & your vehicles needs.
I have used this facility for years and have always had top-notch experience from start to finish. They are reliable, honest and trustworthy.
They do a good job and the pricing is fair.
They have always been honest and given me the best options for my car needs. I would not hesitate to recommend them to my friends.
I have been going to Jim Winters for about 25 years and have never been anything but thrilled by their service.
Staff nice, honest and repairs are done correctly.
They diagnose and correctly repair.
Problems with my car were explained, solutions were explained and I decided to have recommended work done. Work was completed promptly.
They are always pleasant and perform wonderful work. I know I am safe to drive after he has done work on it.
Quick service, good price.
Good service, knowledgeable staff.
Johnny and his crew are amazing!!
I love Jim Winter Auto Care.
Better than most.
The are honest, fair, and convenient.
They are great.
Excellent service and crew.
They were really good at the beginning with reasonably priced oil changes and i have been taking my car and another family members car there for a few years. Then I had a rear window that stop rolling up or down. Asked Jim Winters shop how much to fix it. They wanted $400 to fix it. The part cost aprrox $80 and takes only 15 minutes to install. Way too expensive, so I asked them to put the window in the up position and they charged me $75 to do so. They seemed reasonable at first and then got way to expensive. Will not being taking my car or any car there ever again. Will find another shop.
They do good work here and make it clear that they go above and beyond for their customer. I've gone to this shop for a while now, every once in a while I catch a hint that they're trying to sell something which is slightly unnerving and that old adage about Mechanics is that you can't trust them. Nevertheless Jim Winter has done excellent as far as customer service is concerned.