Jim Winter Auto Care

✓ RepairPal Certified
3011 N 73rd St
Scottsdale, AZ 85251 USA
View map and get directions
7:00am to 5:30pm
7:00am to 5:30pm
7:00am to 5:30pm
7:00am to 5:30pm
7:00am to 5:30pm
7:00am to 5:30pm
Call now:
(480) 418-6257
78 Verified Reviews

Auto Repair Experience

  • Johnny Welker, Owner
  • Established 1999
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 82 Years of Car Repair Experience
RepairPal Scorecard

Jim Winter Auto Care was established in 1999 and has been providing Scottsdale and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog inspection, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “honest”, “knowledgeable”, “friendly”, “amazing”, and “reliable”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Auto Repair Experience

  • Johnny Welker, Owner
  • Established 1999
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 82 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair


  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Heated Waiting Room
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet


  • ACDelco
  • ASA
  • Bosch Service Network

Message from the Shop

JW Auto Care is a family owned and operated business, serving the valley since 1966. We specialize in both domestic & Import auto repair. Our 11 bay facility allows us to maximize workspace & repair vehicles timely. Vehicles are often started & finished in the same day.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Overall Rating

77 Verified Reviews
5 stars
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1 star
by - Verified Customer December 15, 2016

Excellent reliable service!

by - Verified Customer December 11, 2016

Johnny and the gang always take good care. 1998 jeep with 215,000 miles!

by - Verified Customer December 15, 2016

Professional, knowledgeable and an overall pleasant experience.

by - Verified Customer December 11, 2016

Had a great experience and will highly recommend. Thank you!

by - Verified Customer December 08, 2016

Absolutely no problem! I am a long time customer and I plan to continue as such.

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by - Verified Customer December 04, 2016

Reputable shop with good customer service.

by - Verified Customer December 12, 2016

I recommend JW Auto to all my friends. They do excellent work and never pressure you for extra services. I trust them with any job for my family's cars.

by - Verified Customer December 08, 2016

Johny Welker & Jim Winters have serviced my vehicles for the past 13 years and they have serviced my 2005 Ford Escape Hybrid that now has 474,000 miles on the original engine, transmission and Hybrid Battery. I attribute my accumulated miles to the attentive service I have received as a customer of Jim Winters Auto Care I will not go anywhere else for Service

by - Verified Customer December 05, 2016

Bravo! You guys do a great job! Telling all my friends to go there. THANK YOU!

by - Verified Customer November 29, 2016

I always have a good experience.

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by - Verified Customer November 17, 2016

Great as always!

by - Verified Customer November 29, 2016

The car is not sounding like a junker anymore! I always feel fairly certain that the car has been worked on carefully and if something does not feel quite right I know that Jim Winter's garage will make it right. I appreciate that received a call to let me know the cost of the last repair before it was done.

by - Verified Customer November 21, 2016

Great experience.

by - Verified Customer November 06, 2016

Very pleasant. Tell Jim to give his employees a raise!

by - Verified Customer November 17, 2016

The staff were professional and friendly. They explained the service and repairs to be done in a clear concise manner. I appreciated that they treated me like a peer and not like a 'dumb female'. I've had other auto repairs where the staff talked down to me. Not here!

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by - Verified Customer November 13, 2016

Wonderful experience. I walked away not feeling confused and wondering if I was given he right information. Thank you!

by - Verified Customer November 21, 2016

Excellent shop.

by - Verified Customer November 07, 2016

So glad I found you guys.

by - Verified Customer November 02, 2016

I plan to continue going to Jim Winter Auto Care in the future.

by - Verified Customer November 09, 2016

Great work!

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by - Verified Customer August 22, 2016

Always the best customer service!

by - Verified Customer August 22, 2016

Always friendly and you know the job is well done.

by - Verified Customer August 12, 2016

They always communicate what is needed to be done. The work is completed in the timely and efficient manner. Their customer service is far superior to any other shop I've used.

by - Verified Customer August 11, 2016

I was kept informed regarding the cost of the repairs and they were done promptly. I felt the charges were fair for the work done.

by - Verified Customer August 10, 2016

They picked up my car, did an oil change along with an air filter and cabin filter while I was at work. It was so convenient.

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by - Verified Customer August 05, 2016

Always friendly, timely, honest, and priced competitively.

by August 05, 2016

Needed a new A/C on an older car. The 1st one was faulty and Johnny worked hard to get me another one. It was costly, but he did work hard to get it right.

by - Verified Customer August 03, 2016

Excellent, honest service.

by - Verified Customer August 01, 2016

I have my scheduled service done there. I also have repair work done there. I think they are competent and are very customer friendly and service oriented. They are a bit expensive but may not be out of line with their competition. I had control arms replaced to eliminate squeaking and groaning as the vehicle moves over uneven ground.

by - Verified Customer July 29, 2016

Always a great experience with these guys.

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by - Verified Customer July 28, 2016

They did an excellent job on my car. They are very customer oriented and helpful.

by - Verified Customer July 27, 2016

We took our 2003 van in to have it serviced and checked out before we drove on our summer vacation for 4400 miles. Van ran like a brand new vehicle, never had a problem. Regular service from highly qualified techs goes along way in providing trouble free travel.

by - Verified Customer July 26, 2016

Johnny is always fair, friendly and knowledgeable, I have worked with him for about two years, he has gained my trust.

by - Verified Customer July 13, 2016

Excellent service, very friendly, and no bull!!! These guys know what they're doing!

by - Verified Customer July 11, 2016

The service was done efficiently as before. The garage provided me transportation as needed.

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by July 11, 2016

Frustrating that I asked for a 7a oil change so I could wait for the car and had to get a ride home to wait because I was the second person there and it would be twice as long as estimated. I appreciate the ride and them dropping my car to me and trust they are looking out for my best interests and willing to help me save money by prioritizing upcoming service items for me, though. I've recommended them to many friends. Johnny and his team are great.

by July 11, 2016

They were great

by - Verified Customer July 06, 2016

It was great service and reasonable.

by - Verified Customer July 05, 2016

It was my first time at this shop. I was referred by another shop. The experience went well.

by - Verified Customer July 01, 2016

Great service

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by - Verified Customer June 30, 2016

I've never had anything but the best service.

by June 28, 2016

Fantastic service. Friendly staff. Timely repairs.

by - Verified Customer June 24, 2016

Excellent service

by June 24, 2016

Excellent service and communication

by - Verified Customer June 24, 2016

This place was great! First time using this shop and they really made me feel like a long time customer! I even got a flower when I went to pick up my car! Only downside was that it was kind of expensive but not outrageous. Overall if they were closer to my house I would probably use them for everything!

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by - Verified Customer June 21, 2016

Everything was done in more than a timely manner. Very professional, job well done. Have never had to return for the same problem, always repaired right the first time.

by June 17, 2016

Good service and work was fine

by - Verified Customer June 16, 2016

Performed some needed maintenance work and also did some repairs under warranty for parts that failed prematurely. Gave my dusty, dirty, old truck a nice cleaning, too!

by - Verified Customer June 15, 2016

All went as I expected = work was done in a timely fashion. Staff was helpful and friendly.

by - Verified Customer April 05, 2016

They take care of their clients the way automotive shops should take care of their clients.

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by - Verified Customer March 31, 2016

They always fix my auto problem in a timely manner.

by - Verified Customer March 31, 2016

Excellent results on my car.

by - Verified Customer March 31, 2016

Great service.

by - Verified Customer March 30, 2016

My mechanic, Ramon knows my vehicle since he normally is the only one who works on it. All of the staff is extremely personable, professional and knowledgeable. Johnny is the best. Their repair work is top-notch. They explain everything up front and do not do un-needed repairs. They make recommendations based on what they find and compare records from previous visits.

by - Verified Customer March 28, 2016

Great customer service, nice people.

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by - Verified Customer March 24, 2016

Fast, Friendly, and most important KNOWLEDGEABLE.

by - Verified Customer March 23, 2016


by - Verified Customer March 23, 2016

They are the best!!

by - Verified Customer March 18, 2016

I always feel comfortable & they are very knowledgeable about your specific needs, & your vehicles needs.

by - Verified Customer March 16, 2016

I have used this facility for years and have always had top-notch experience from start to finish. They are reliable, honest and trustworthy.

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by - Verified Customer March 15, 2016

They do a good job and the pricing is fair.

by - Verified Customer March 10, 2016

They have always been honest and given me the best options for my car needs. I would not hesitate to recommend them to my friends.

by March 04, 2016

I have been going to Jim Winters for about 25 years and have never been anything but thrilled by their service.

by March 02, 2016

They diagnose and correctly repair.

by - Verified Customer March 02, 2016

Staff nice, honest and repairs are done correctly.

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by - Verified Customer February 26, 2016

Problems with my car were explained, solutions were explained and I decided to have recommended work done. Work was completed promptly.

by - Verified Customer February 25, 2016

They are always pleasant and perform wonderful work. I know I am safe to drive after he has done work on it.

by - Verified Customer February 19, 2016

Quick service, good price.

by - Verified Customer February 10, 2016

Good service, knowledgeable staff.

by - Verified Customer February 05, 2016

Johnny and his crew are amazing!!

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by - Verified Customer February 05, 2016

I love Jim Winter Auto Care.

by - Verified Customer December 18, 2015

The are honest, fair, and convenient.

by - Verified Customer December 18, 2015

Better than most.

by - Verified Customer November 06, 2015

They are great.

by - Verified Customer November 05, 2015

Excellent service and crew.

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by - Verified Customer October 14, 2015

They were really good at the beginning with reasonably priced oil changes and i have been taking my car and another family members car there for a few years. Then I had a rear window that stop rolling up or down. Asked Jim Winters shop how much to fix it. They wanted $400 to fix it. The part cost aprrox $80 and takes only 15 minutes to install. Way too expensive, so I asked them to put the window in the up position and they charged me $75 to do so. They seemed reasonable at first and then got way to expensive. Will not being taking my car or any car there ever again. Will find another shop.

by - Verified Customer October 06, 2015

They do good work here and make it clear that they go above and beyond for their customer. I've gone to this shop for a while now, every once in a while I catch a hint that they're trying to sell something which is slightly unnerving and that old adage about Mechanics is that you can't trust them. Nevertheless Jim Winter has done excellent as far as customer service is concerned.

1 verified customer did not leave comments but provided this rating:
by Scott
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