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J.E.V. Automotive

19 Hamilton Dr, Novato, CA 94949 Map & directions

Call Now: (415) 688-2466

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About J.E.V. Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
93
Tools & Equipment (?)
94
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

J.E.V. Automotive was established in 2012 by Jorge Vasquez. Jorge wanted to start a business where customer service is the #1 priority and our unbiased review of his most recent customers proved this is absolutely true. This team was described as helpful, fair, friendly, professional, and having high integrity. This is a two person operation and when you come in your will be dealing directly with the owner. Jorge is an ASE Certified technician who takes his craft seriously, attending some of the best ongoing training available. This training, coupled with the automotive tools and computer diagnostic equipment make J.E.V. Automotive a great place for professional repairs to your modern vehicle. This RepairPal Certified shop backs the work they do with a 12-month / 12,000-mile warranty for your peace of mind. For your convenience they offer local shuttle service, loaner cars, rental vehicles, early bird drop off, and a waiting area with wireless Internet.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Specialties

Check Engine Light Classic Car Repair/Restoration Diagnosis Oil Change & Lube
Scheduled Maintenance Service & Repair Timing Belts

Amenities

Car Delivery Car Pickup/Dropoff Early Bird Dropoff Extended/Evening Hours
Free Estimates Free Inspection Open Saturday Parts/Accessories
Se Habla Espanol Service Guarantee Shopping Nearby Towing
Wireless Internet

Customer Reviews 25 verified reviews

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J.E.V. Automotive
Verified Customer
July 18, 2014

I have been there before and they did the repairs quickly and they did a great job. I am happy the way George handles everything.

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J.E.V. Automotive
Verified Customer
July 17, 2014

He was honest and did what he said he was going to do.

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J.E.V. Automotive
Verified Customer
July 14, 2014

I have had numerous cars serviced, fourteen cars, he works on General Motors cars and he fixes my Porsche as well. He is very reliable and he is a friend and has high integrity.

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J.E.V. Automotive
Verified Customer
July 11, 2014

He is very accommodating, he is good, he is conscientious, I am pleased. He wants to serve the customers.

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J.E.V. Automotive
Verified Customer
July 08, 2014

I was very satisfied. I recommended them again.

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J.E.V. Automotive
Verified Customer
June 29, 2014

They were friendly, quick, and they did a great job.

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J.E.V. Automotive
Verified Customer
June 25, 2014

They did the job well and the price was reasonable but I feel it took awhile longer than it should have.

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J.E.V. Automotive
Verified Customer
June 25, 2014

The price was reasonable and the work was done when promised in a professional manner. The owner is easy to deal with and is a nice person and I am comfortable speaking to him about the car issues and he is honest.

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J.E.V. Automotive
Verified Customer
June 24, 2014

I think he is trustworthy, honest, fixes without a hidden agenda. He knows his reputation is on the line I think.

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J.E.V. Automotive
Verified Customer
June 24, 2014

The service was well done and price was fair and promises were kept.

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J.E.V. Automotive
Verified Customer
June 24, 2014

Great customer service, reasonable price, excellent work.

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J.E.V. Automotive
Verified Customer
June 21, 2014

Prompt service and great friendly people who work there. Good quality of service, very very nice.

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J.E.V. Automotive
Verified Customer
June 20, 2014

He takes really good care of me, personalized service. He does a good job, made my car work.

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J.E.V. Automotive
Verified Customer
June 18, 2014

They do really good work and are quick. They find the ways to keep cost down.

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J.E.V. Automotive
Verified Customer
June 11, 2014

They were reliable and the price was fair and did the job perfectly. They did the job in the time promised, fair price, and did it correctly.

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J.E.V. Automotive
Verified Customer
June 04, 2014

Good service, good prices, and good work.

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J.E.V. Automotive
Verified Customer
May 19, 2014

He did a great job and the price is right.

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J.E.V. Automotive
Verified Customer
May 16, 2014

The service was exceptional, above and beyond, very convenient to provide rides to me, he just went above and beyond. The service was complete and quick, the car is running great, it was below budget. I needed an estimate, the service was below estimate.

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J.E.V. Automotive
Verified Customer
May 06, 2014

I was happy and he got back with me in a timely manner.

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J.E.V. Automotive
Verified Customer
May 05, 2014

He was very informative about my vehicle, very detailed, he explained everything thoroughly in detail. He was friendly, caring, and he did good work.

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J.E.V. Automotive
Verified Customer
April 25, 2014

I like the way he took care of my car. He repairs older cars and that is good. Somebody recommended him to me. He works on foreign cars, American, Japanese cars. I have a 1981 Mercedes 300 D and he works on it.

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J.E.V. Automotive
Verified Customer
April 23, 2014

I was satisfied with the service, they explained about the car, he offered to drive me back to work, I actually didn't need it. The price was on the high end.

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J.E.V. Automotive
Verified Customer
April 18, 2014

They were very helpful, easy to work with, got the job done with no problems.

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J.E.V. Automotive
Verified Customer
January 14, 2014

They are knowledgeable, friendly, and trustworthy.

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J.E.V. Automotive
Verified Customer
January 06, 2014

Did the job very well for a reasonable price.

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  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:9:00am to 6:00pm
Sat:9:00am to 6:00pm
Sun:CLOSED
Call Now:

(415) 688-2466

Auto Repair Experience

  1. Jorge Vasquez, Owner
  2. Established 2012
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 20 Years of Car Repair Experience