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Jerrys General Automotive

(817) 465-9223

6404 S Cooper St, Arlington, TX 76001

Overall Score

Hours of Operation

Mon - Fri:7:00am to 6:00pm
Sat:8:00am to 4:00pm
Sun:CLOSED

Message from the Shop

Jerry's General Automotive Inc. has been serving Arlington and Mansifield since 1976. ASE Master Technicians have passed the L1 Emission test.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

Oil Change & Lube Service & Repair Transmission Repair Windshield/Glass

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Early Bird Dropoff
Financing Gas/Diesel Heated Waiting Room Loaner Car
Open Saturday Se Habla Espanol Senior Discount Service Guarantee
Shopping Nearby Towing Warranty Accepted

Customer Reviews (2 reviews)

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Jerrys General Automotive
February 06, 2012

Have always had great service with Jerry’s General , the last time I was there, I needed a new water pump and it was installed fast and efficiently. I would return. ...‎

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Jerrys General Automotive
February 28, 2010

Bait And Switch!
I had my vehicle in for repair. $600 and two days later they said it was done. When I drove off the lot, I noticed that the main complaint had not been corrected. I called and they said to bring it back. I took it back and they called two days later to say that additional repairs for the original problem would be another $600. Two days later I called and was told my car wouldn't be ready until after the weekend. The next day they called to say that additional repairs to correct the original complaint would cost an additional $275. Final repair cost for a car that wouldn't idle properly...over $1500, without any major parts! This seems to me to be the classic bait and switch. Do unneccesary repairs, charge a bunch of money, then charge and charge again to fix the problem. Additionally, these guys have no idea of customer service. No communication except to ask for more money. No empathy for customer concerns. No appreciation for customer time and inconvenience. No ...‎ More »
I had my vehicle in for repair. $600 and two days later they said it was done. When I drove off the lot, I noticed that the main complaint had not been corrected. I called and they said to bring it back. I took it back and they called two days later to say that additional repairs for the original problem would be another $600. Two days later I called and was told my car wouldn't be ready until after the weekend. The next day they called to say that additional repairs to correct the original complaint would cost an additional $275. Final repair cost for a car that wouldn't idle properly...over $1500, without any major parts! This seems to me to be the classic bait and switch. Do unneccesary repairs, charge a bunch of money, then charge and charge again to fix the problem. Additionally, these guys have no idea of customer service. No communication except to ask for more money. No empathy for customer concerns. No appreciation for customer time and inconvenience. No effective explanation of why items need to be repaired. No acknowledgement of customer dissatisfaction at unneccesary reparis or overcharges. These guys may have been around since 1976, but they must have done it by ripping off consumers every time. Stay away from Jerry's General Automotive Repair!!!!!!!!!!

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