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Jeff's Automotive

4110 William Penn Hwy, Easton, PA 18045 Map & directions

Call Now: (610) 285-1373

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About Jeff's Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
100
Tools & Equipment (?)
93
Customer Service (?)
95
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Jeff's Automotive has been providing the community of Easton with quality auto repair since 1976. This RepairPal Certified shop prides itself on being problem solvers, not only for cars but also for their customers. This is a big team of experienced automotive professionals who have demonstrated a commitment to ASE Certification and professionalism. This team constantly strives for the next level, they stay current on their ASE Certifications, they attend the latest ongoing training to help ensure your vehicle is fixed professionally the first time. They have at their disposal some of the best automotive tools and computer diagnostic equipment to take care of a wide range of repairs. These repairs range from tires and wheel alignment, minor and major mechanical repairs, and complex computer diagnostic problems. Jeff's has also made raving fans of their customers. Our unbiased review of their most recent customers revealed this with a higher than average score. All of the work done here is backed by a 36-month / 36,000-mile warranty. For your convenience they offer loaner vehicles, a local shuttle service, rental cars, early bird drop off, Saturday hours, and a clean comfortable waiting area with wireless Internet.

Message from the Shop

Looking for "hassle-free" transmission service and automotive repair? You've found it! At Jeff's Automotive, we've built our good reputation by taking care of our customers and making sure they are provided with an honest, informative and hassle-free automotive repair service experience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jeep
Kia Lexus Lincoln
Mazda Mercedes-Benz Mercury
Mini Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Porsche Ram Saab
Saturn Scion Smart
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Car Delivery Car Pickup/Dropoff Early Bird Dropoff Financing
Heated Waiting Room Loaner Car Open Saturday Rental Car
Service Guarantee Shopping Nearby Shuttle Towing
Warranty Accepted Wireless Internet

Customer Reviews 26 verified reviews (29 total)

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Jeff's Automotive
Verified Customer
April 21, 2014

The guys are friendly, helpful, and honest.

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Jeff's Automotive
Verified Customer
April 18, 2014

Great service.

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Jeff's Automotive
Verified Customer
April 12, 2014

They provide extremely good service and their efforts to satisfy the customer are second to none.

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Jeff's Automotive
Verified Customer
April 10, 2014

Personal care. Knowledge of our automobiles. Communication before and during repairs to get approval for work. Friendly, knowledgeable, expert mechanics. I call the service manager the personal physician for my autos. Clean, orderly, working conditions. Haven't found any better service.

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Jeff's Automotive
Verified Customer
April 08, 2014

Good prompt service.

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Jeff's Automotive
Verified Customer
April 05, 2014

They answer all your questions before doing their work and I always have a small interface.

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Jeff's Automotive
Verified Customer
April 02, 2014

Great explanation of the issue with my car, straight answers to my questions, fast service, and friendly.

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Jeff's Automotive
Verified Customer
April 01, 2014

Jeff's Automotive provided a through inspection and honest reviews of future concerns with the inspected auto. A very good experience.

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Jeff's Automotive
Verified Customer
March 29, 2014

All around good service.

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Jeff's Automotive
Verified Customer
March 27, 2014

Everyone does a good job.

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Jeff's Automotive
Verified Customer
March 26, 2014

I took my car in for inspection twice and it took three days to replace side markers and remove a fog light.

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Jeff's Automotive
Verified Customer
March 26, 2014

Jeff's entire organization is very customer-centric. No surprises, and all work done on time, at the highest quality.

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Jeff's Automotive
Verified Customer
March 20, 2014

I always deal with Brett. He has been very courteous, accommodating and helpful. He answers any concerns I have and makes me feel confident about the work being performed.

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Jeff's Automotive
Verified Customer
March 19, 2014

Service performed as asked in time frame needed.

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Jeff's Automotive
Verified Customer
March 18, 2014

Great customer service and quality workmanship.

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Jeff's Automotive
Verified Customer
March 15, 2014

We have always been well treated, the work is done on time and the price is always reasonable.

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Jeff's Automotive
Verified Customer
March 15, 2014

The staff at Jeff's has always been helpful, courteous and communicative. They are honest with me about what issues with my vehicle must be a priority, and which ones can wait to be serviced. They even provided me with a loaner car once when a particular repair for my vehicle was going to take a few days. They have the best customer service I have ever experienced in an auto body shop.

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Jeff's Automotive
Verified Customer
March 12, 2014

Good service at a fair price.

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Jeff's Automotive
Verified Customer
March 10, 2014

I've been Jeff's customer over 3 years and I've always been satisfied with repairs that they done and I have no complaints at all.

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Jeff's Automotive
Verified Customer
February 28, 2014

I am so pleased with quality of service.

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Jeff's Automotive
Verified Customer
January 31, 2014

The service is excellent.

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Jeff's Automotive
Verified Customer
January 24, 2014

Excellent service advisor, Bret!!

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Jeff's Automotive
Verified Customer
January 11, 2014

They were very friendly, helpful, and they didn't charge to "look".

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Jeff's Automotive
Verified Customer
January 11, 2014

Back in the winter, I had scheduled a service call for inspection, oil change, new windshield wipers, and checking the engine light. Over $1200.00 later, I had four new tires, an oil change, was told I needed new brakes, and had no inspection sticker. The day after service, the "check engine light" went back on. Paying for windshield wiper fluid? Come on...

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Jeff's Automotive
Verified Customer
January 07, 2014

Excellent service, professional, respectful, courteous and very helpful technicians. I trust their knowledge, advise and recommendations for my vehicle.

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Jeff's Automotive
Verified Customer
January 07, 2014

Very courteous, prompt and attentive to detail. Repairs and maintenance have solved the problems.

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Jeff's Automotive
July 16, 2010

Jeff got my baby purring again. These guys did an excellent job on my car. I had taken it elsewhere for the same problem and they couldnt figure it out. Jeff figured it out in a couple hours and had it fixed the next day. They were professional and made me feel like one of their mpst important customers even though it was the first time I'd ever been there. I highly recommend these folks!

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Jeff's Automotive
June 17, 2009

When it comes to car repair, I think we all have a fear of being inconvenienced & taken advantage of financially. Lets face it, customer service in America is not what it used to be. Jeff's Automotive however, is run very differently from other businesses. First of all I was provided a loaner car which only required that the tank be topped off upon return. But, the most outstanding feature of this experience was that I was called and given their diagnosis along with their repair recommendations, the cost of the repair and the time the car would be finished. The bottom line was that Jeff's repaired my car, for the cost I was quoted and completed in the time they said. When I picked the car up, they even brought the bad part to the counter to show & explain to me why the car was having a problem. I left Jeff's feeling like a customer that was important to them, and that just doesn't happen very often these days.

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Jeff's Automotive
June 11, 2009

While on vacation, van broke down.
Repair shop there tried to put in an ECM. When that didn't fix it, they were stumped. Took it to Jeff's. In a short time it was diagnosed as a bad temperature sensor for the fuel injection. Problem fixed and a lot less expensive repair was all that was needed.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 7:00pm
Sat:7:30am to 5:00pm
Sun:CLOSED
Call Now:

(610) 285-1373

Auto Repair Experience

  1. Jeffrey Strausser, Owner
  2. Established 1976
  3. 5 Auto Repair Mechanics on Staff
  4. 4 ASE Certified Auto Technicians
  5. 102 Years of Car Repair Experience