RepairPal Expert Overview
Summary:
Chrysler is recalling certain 2002 PT Cruiser and Jeep Grand Cherokee models because the instrument cluster could become inoperative. The majority of cluster functions will stop working if this occurs. Dealers will upgrade the cluster software to correct this concern.
Model Year(s): 2002
Mfr's Report Date:
October 8, 2001
NHTSA CAMPAIGN ID Number: 01V288000
NHTSA Action Number: N/A
Component: ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Potential Number of Units Affected: 43000
Summary: VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.
Consequence: DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Notes: ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Recall data provided by the National Highway Traffic Safety Administration