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2011 Jeep Grand Cherokee Problems

RepairPal has identified the most common problems with the 2011 Jeep Grand Cherokee based on complaints from actual vehicle owners. We'll tell you what the problem is and what it'll take to fix it.

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8
Known Problems

Electrical contacts in the tail lamp housing tend to break or melt, which can cause the brake lights to fail or work intermittently. Complete inspection of the tail light housing and bulbs is recommended before replacing any parts.

Software updates are available to address erroneous illumination of the "Service 4WD System" warning light and other issues (e.g. shifting, performance).

The thermostat may fail to close completely, causing the Check Engine Light to illuminate. This problem will prevent the engine from reaching normal operating temperature; a new thermostat should be installed.

Temperature blend and recirculation doors commonly fail, which can cause the AC modes not to change or the temperature to be different on the left and right sides. If replacing blend air doors, a recirculation door, a door link, or a sub-assembly housing, new heating, ventilation and AC (HVAC) sub-assemblies are available that improve reliability.

A no crank or no start condition may develop due to electronic lockup of the wireless control module (WCM), also referred to as the Sentry Key Remote Entry Module (SKREEM). When this module fails the remote keyless entry system will also not operate. The WCM is commonly replaced to correct this concern.

The AC evaporator drain commonly clogs and causes water to leak onto the passenger side floor. A sloshing noise may also be heard from the water inside the heater housing. Decaying organic debris in the housing may cause an odor. A service bulletin (TSB 24-06-96) was released; it describes how to clean the drain tube without removing the heater AC housing.

The remote keyless entry system may not function intermittently. Our technicians tell us revised software for the wireless ignition node is available which can correct this concern.