JD Complete Auto Repair

✓ RepairPal Certified
info@jdautorepairandtires.com
5490 W Mission Blvd
Ontario, CA 91762 USA
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CLOSED
CLOSED
W
8:00am to 6:00pm
Su
Closed
Th
8:00am to 6:00pm
M
8:00am to 6:00pm
F
8:00am to 6:00pm
T
8:00am to 6:00pm
S
8:00am to 5:00pm
Call now:
(909) 402-3524
35 Verified Reviews

Auto Repair Experience

  • Javier Morales, Manager
  • Established 2008
  • 5 Auto Repair Mechanics on Staff
  • 97 Years of Car Repair Experience
RepairPal Scorecard

JD Complete Auto Repair was established in 2008 and has been providing Ontario and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced and well-trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “helpful”, “honest”, “friendly”, “awesome”, and “professional”. A local shuttle service and loaner cars are also available for your convenience.

Details

Auto Repair Experience

  • Javier Morales, Manager
  • Established 2008
  • 5 Auto Repair Mechanics on Staff
  • 97 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

Amenities

  • Loaner Car
  • Service Guarantee
  • Shuttle

Message from the Shop

When you hear an odd sound coming from your vehicle, do not take it to just any repair shop. Take your vehicle to one of the best auto shops in the area. JD Complete Auto Repair in Ontario, California, has more than 30 years of experience and specializes in general automotive repairs.

Makes We Serve

  • Acura
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

35 Verified Reviews
by - Verified Customer June 24, 2016

The people there are wonderful. They work with me very well. They were very quick on getting it fixed.

by - Verified Customer June 22, 2016

Very friendly and informative.

by - Verified Customer June 22, 2016

Javier was very helpful. They got the problem solved right away.

by - Verified Customer June 22, 2016

It went well, just I needed the car to be done sooner than they completed it. They did however get me the part cheaper by shopping around for the best price so I'm glad about that. Other than that I think they have good timing.

by - Verified Customer June 21, 2016

It was a good experience. They do a good job. I would recommend them. I am happy with their service.

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by - Verified Customer June 21, 2016

The service was really good. I had to wait a while but once they started they diagnosed the problem and fixed it very accurately. I actually took it to another place and they diagnosed it wrong and I'm glad I took it to JD's. I also feel that the people there are really honest and friendly.

by - Verified Customer June 21, 2016

Very friendly, very competent, but a little expensive.

by - Verified Customer June 20, 2016

Great customer service. Excellent pricing and all my house's cars are serviced there.

by - Verified Customer June 20, 2016

This is my first experience. I am really happy with their work. I would go back if anything goes wrong in the future.

by - Verified Customer June 20, 2016

They always give me a ride in. They accommodated my fiancee in any way that they could. Her air conditioning wasn't working. I feel comfortable. When they tell you something, they don't try to take your money. They let you know what the best possible fix is. They are very honest.

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by - Verified Customer June 20, 2016

They are pretty honest. The price when they estimate and diagnose the work and cost expected is accurate. I feel they charge the right price. I am very happy with them because one time I thought a part needed to be replaced and they told me "No that is not necessary" so I am very pleased with them for not just charging me to fix it.

by - Verified Customer June 20, 2016

It was good. The service I received there was quite good.

by - Verified Customer June 20, 2016

I didn't like it. I was there for about five hours with my one year old and five year old. It wasn't timely. They didn't let me know what was going on in a timely manner. I had to go to the desk to see how long it would be. He gave me the paperwork and that is when they told me what they needed to do. There is no telling how long they had the paperwork. They didn't let me know what was going on. I was just sitting there and it was hot, one of the hottest days. I had them do some work on the air conditioner and they didn't fix it. It cost five hundred dollars and they didn't give me a discount or any return service. I was up there from nine thirty until three with my two kids, the baby. I didn't like it. The main thing I didn't like was the fact that they didn't let me know what was going on.

by - Verified Customer June 18, 2016

It's awesome and the owner has become like a friend. I have spent a lot of money there. My Honda has over two hundred thousand miles and they have done a lot of repairs. As far as I can tell, they have done the best they can do.

by - Verified Customer June 18, 2016

It was good.

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by - Verified Customer June 17, 2016

They are honest. They get the job done as quick as they can.

by - Verified Customer June 17, 2016

Last time I took it in for an alignment, two weeks ago, and I returned the car because it wasn't working very well.

by - Verified Customer June 16, 2016

They were good. My car came out fine. The workers were very nice. They were very helpful. They told me everything that was wrong.

by - Verified Customer June 15, 2016

Great communication, fast, understanding and very helpful.

by - Verified Customer June 15, 2016

I found that they were very polite. They had plenty of time to explain what was wrong with my vehicle. They were very neat. They shop was extremely clean. It is a well organized shop. They took the time out of all the cars that they had to fix. They gave me a fair price on the repairs.

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by - Verified Customer June 14, 2016

They were very helpful. They kept my car for a few days but made sure that they called me and told me to bring the car in the night before they planned to fix it so they could start on it first thing in the morning. They kept me informed with what was going on with my car. They did a really great job the communication was super awesome.

by - Verified Customer June 11, 2016

Friendly, quick, and good value.

by - Verified Customer June 11, 2016

They were pretty good. They were pretty professional. It was fast service. They are very knowledgeable about the subject matter. They are very friendly. I like the fact that they go the extra mile to tell you the recommendations.

by - Verified Customer June 11, 2016

I appreciated how friendly they were. I thought they had inspected my A/C. They told me it would cost $100 to fix it. I had it fixed but I still had the problem. They said it would cost an extra $500.

by - Verified Customer June 10, 2016

Great service and great people. I would definitely go there again.

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by - Verified Customer June 10, 2016

Good service, good people, their information is very helpful, and they are there to help you with your car. They don't want your wallet. Whether it's your brakes or oil changed, they are always very helpful.

by June 10, 2016

They were good. A little expensive. Other than that, they were fine.

by - Verified Customer June 09, 2016

It wasn't fixed properly. They are really nice. Good customer service and everything but I paid good money to have it fixed there. I spent almost eight hundred and fifty dollars and it still has the same problem. They were nice and everything but the car wasn't fixed appropriately.

by - Verified Customer June 08, 2016

I didn't feel like they were trying to make up problems so they could take advantage of me and get more of my money. The guy who changed my oil told me I probably only really need to change my oil every six months and everywhere else tells me to do it more often. I also really appreciated the air conditioning in the waiting room.

by - Verified Customer June 08, 2016

Satisfied. They got the car repaired quickly. They did what I asked them to do and it works.

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by - Verified Customer June 08, 2016

The service is great. No complaints. Very friendly.

by - Verified Customer June 04, 2016

They were very helpful in what I needed to get done. They were very accommodating with my schedule. They were good. Especially when it comes to finances. I dealt mostly with Javier. I think he is an excellent employee and someone to do business with.

by - Verified Customer June 03, 2016

They were kind, courteous, economical, and did the job quickly and efficiently.

by - Verified Customer June 02, 2016

Completely satisfied. They always do great work. All of the employees are really nice. The owner is really nice. They give you a lot of personal help.

by - Verified Customer June 02, 2016

They identified the issue with my car. They gave me a reasonable estimate. They called me with any changes. I felt very in control of the entire transaction. I have used their service before and I have always been pleased with them.

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