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Jays Automotive & Transmissions

829 South Frazier Street, Conroe, TX 77301 Map & directions

Call Now: (936) 483-8434

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About Jays Automotive & Transmissions

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
93
Tools & Equipment (?)
94
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Jays Automotive and Transmissions was established in 2013 by David Garrison, Jerry Metcalf & Troy Garrison. This RepairPal Certified shop has already established itself as leader in customer service, confirmed by the excellent scores received during our unbiased survey of their recent customers. They have also established a regular training schedule for the entire staff. This team of experienced professionals has the automotive tools and computer diagnostic equipment that is needed to make professional repairs to your vehicle. They back their work with a 24-month / 24,000-mile warranty for your peace of mind. They offer a local shuttle service, early bird drop-off, and a clean, comfortable waiting area with wireless Internet.

Message from the Shop

Locally Owned & Operated(Jerry, David and Troy
Jays Automotive and Transmissions is a Locally owned and operated full-service auto repair shop in Conroe, TX. We handle all your automotive needs with honesty and integrity, offering you quality service at a competitive price.

From the moment you walk in our front door you are greeted by a member of the Jays Automotive and Transmissions family. We want your time at our facility to be a great one. We value you as a customer, so we want to make sure we provide you with excellent customer service, the highest quality of work and products, and an outstanding no-hassle warranty included with any service you have us do.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Roadside Assistance Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair
Windshield/Glass

Amenities

Car Delivery Car Pickup/Dropoff Coffee Early Bird Dropoff
Free Inspection Gas/Diesel Heated Waiting Room Military Discount
Se Habla Espanol Senior Discount Service Guarantee Shuttle
Towing Wireless Internet

Customer Reviews 25 verified reviews (27 total)

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Jays Automotive & Transmissions
Verified Customer
December 04, 2013

I had previous work done there. Wonderful people and friendly.

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Jays Automotive & Transmissions
Verified Customer
January 20, 2014

They did a great job. They are very knowledgeable.

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Jays Automotive & Transmissions
Verified Customer
January 08, 2014

He is honest. He is fair. He does not jack you around. He does good work. He helps you all he can.

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Jays Automotive & Transmissions
Verified Customer
December 30, 2013

They have great customer service and timely repairs. The price is reasonable.

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Jays Automotive & Transmissions
Verified Customer
December 18, 2013

They have done a good job every time I have been there.

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Jays Automotive & Transmissions
Verified Customer
December 12, 2013

I know the owner personally. Excellent service. Friendly.

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Jays Automotive & Transmissions
Verified Customer
December 11, 2013

I feel he is very devoted to his work and is very skilled. He takes care of his customers.

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Jays Automotive & Transmissions
Verified Customer
November 26, 2013

They do very good work. They communicate well with customers. You can go in and tell them what you think is wrong and they will listen.

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Jays Automotive & Transmissions
Verified Customer
October 31, 2013

They fixed it quickly. The bill was almost exactly what they said it would be. Everything was good on it.

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Jays Automotive & Transmissions
Verified Customer
October 28, 2013

They are honest. They do good work. They know what they are doing.

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Jays Automotive & Transmissions
Verified Customer
October 22, 2013

They are very professional. They found the problem with my car and ordered the parts in a timely manner.

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Jays Automotive & Transmissions
Verified Customer
October 22, 2013

I am satisfied with the work that he did. He is dependable.

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Jays Automotive & Transmissions
Verified Customer
October 22, 2013

They did the job well. They did it in the time and cost that they said they would do it in.

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Jays Automotive & Transmissions
Verified Customer
October 14, 2013

They were very friendly. They explained what they were going to do and followed through. They charged us only what they said they were going to.

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Jays Automotive & Transmissions
Verified Customer
October 09, 2013

They did really good work for a fair price. They were very quick.

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Jays Automotive & Transmissions
Verified Customer
October 07, 2013

They do a good job. They are professional. They use good quality parts. Better than any dealer that I have gone to.

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Jays Automotive & Transmissions
Verified Customer
October 02, 2013

I think first of all they were professional. They clearly gave me an idea on what needed to be done. I had a feeling that they would do only what really needed to be done. They helped with what I can do to keep my car running. They helped me out.

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Jays Automotive & Transmissions
Verified Customer
September 25, 2013

Good work. Fast service. Very competent. Fair pricing.

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Jays Automotive & Transmissions
Verified Customer
September 25, 2013

Very knowledgeable. Very friendly.

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Jays Automotive & Transmissions
Verified Customer
September 16, 2013

They were good. They are prompt. Very nice.

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Jays Automotive & Transmissions
Verified Customer
September 06, 2013

They did quality work. They did it in a timely manner. They did very good work and was very nice about it.

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Jays Automotive & Transmissions
Verified Customer
August 28, 2013

I would have given them a ten but they are further away. I was extremely happy with their service. There was no surprises. They did what they said they were going to do. They had good communications.

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Jays Automotive & Transmissions
Verified Customer
August 19, 2013

Excellent service in a timely manner. Nice people. Quality care.

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Jays Automotive & Transmissions
Verified Customer
August 16, 2013

They were very courteous and did a good job.

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Jays Automotive & Transmissions
levelox
November 20, 2014

Jerry and Chris are "VERY PROFESSIONAL." I took my H2 to the dealer to replace a suspension airbag and the price was unbelievably high. Jerry had his guys fix my car while my wife waited and the price was very fair. Why trust your car to someone that you cannot trust to tell you the truth. Jay's automotive is in business to stay in business and keep your car on the road at a very fair price. I could not recommend them higher.

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Jays Automotive & Transmissions
LTH
September 05, 2014

Work was completed quickly and efficiently and was well done. Good price. The final cost of two different repair jobs was exactly as quoted both times. Very friendly, helpful and pleasant. I would recommend this shop to anyone.

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1 verified customer did not leave comments but provided this rating:

(1) by 1 verified reviewer
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An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 5:00pm
Call Now:

(936) 483-8434

Auto Repair Experience

  1. Jerry Metcalf, Owner
  2. Established 2013
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 33 Years of Car Repair Experience