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Jay's Automotive

7383 Alameda Ave, El Paso, TX 79915 Map & directions

Call Now: (915) 600-7001

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About Jay's Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability
83
Tools & Equipment
92
Customer Service
88
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Jay's Automotive was established in 1976 and has been providing El Paso and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of experienced, well trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “friendly”, “helpful”, “trustworthy”, “professional”, and “knowledgeable”. Saturday business hours are available for your convenience.

Auto Makes We Service

Acura Buick Cadillac
Chevrolet Chrysler Dodge
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jeep
Kia Lexus Lincoln
Mazda Mercedes-Benz Mercury
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Saturn
Scion Subaru Suzuki
Toyota Volkswagen

Quality Affiliations

Specialties

Oil Change & Lube Roadside Assistance Service & Repair Transmission Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Child Friendly
Coffee Financing Free Estimates Free Inspection
Heated Waiting Room Military Discount Rental Car Se Habla Espanol
Service Guarantee Towing Warranty Accepted

Customer Reviews 30 verified reviews (31 total)

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Jay's Automotive
Verified Customer
March 07, 2015

Very courteous and friendly. Reasonable prices.

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Jay's Automotive
Verified Customer
March 06, 2015

They were friendly, provided shuttle service to get me to my other car, and were able to get my car fixed quickly.

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Jay's Automotive
Verified Customer
March 06, 2015

Fast service.

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Jay's Automotive
Verified Customer
March 04, 2015

I like their customer service and prices.

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Jay's Automotive
Verified Customer
March 02, 2015

Great friendly service.

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Jay's Automotive
Verified Customer
March 02, 2015

I was very happy with the service. The work was completed in time.

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Jay's Automotive
Verified Customer
March 02, 2015

Great service.

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Jay's Automotive
Verified Customer
February 26, 2015

Excellent customer service.

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Jay's Automotive
Verified Customer
February 25, 2015

Incredibly trustworthy and dependable service.

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Jay's Automotive
Verified Customer
February 25, 2015

Professional friendly staff and quick service.

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Jay's Automotive
Verified Customer
February 16, 2015

Workers have done good service to my car.

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Jay's Automotive
Verified Customer
February 16, 2015

Good fast friendly service.

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Jay's Automotive
Verified Customer
February 14, 2015

They do offer prompt service.

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Jay's Automotive
Verified Customer
February 11, 2015

They were courteous and respectful and they fixed my car as quickly as possible also the office, work area and the waiting area were very clean which shows that they take pride in their work. I would definitely recommend them to friends and family.

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Jay's Automotive
Verified Customer
February 11, 2015

Great customer service & knowledgeable employees.

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Jay's Automotive
Verified Customer
February 10, 2015

Professional and friendly service.

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Jay's Automotive
Verified Customer
February 10, 2015

ALWAYS SATISFIED WITH WHAT THEY DO FOR MY CAR.

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Jay's Automotive
Verified Customer
February 05, 2015

They are true professionals and treat you with respect.

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Jay's Automotive
Verified Customer
February 02, 2015

GOOD FRIENDLY SERVICE.

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Jay's Automotive
Verified Customer
January 30, 2015

Por que dan muy buen servicio y son muy amables. Estoy muy contento con ustedes. - They provide great service and they're very amiable. I'm very happy with you guys.

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Jay's Automotive
Verified Customer
January 30, 2015

Great service.

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Jay's Automotive
Verified Customer
January 10, 2015

They were friendly, fast and reasonably priced.

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Jay's Automotive
Verified Customer
January 08, 2015

He was friendly, knowledgeable, fixed my cars on the first try and above all the price was right.

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Jay's Automotive
Verified Customer
December 30, 2014

Good friendly service.

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Jay's Automotive
Verified Customer
December 08, 2014

Great customer service.

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Jay's Automotive
Verified Customer
December 04, 2014

They were very friendly and helpful.

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Jay's Automotive
Verified Customer
November 17, 2014

Great fast friendly service.

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Jay's Automotive
Verified Customer
November 08, 2014

Very accommodating and helpful.

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Jay's Automotive
Verified Customer
October 31, 2014

Great customer service!

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Jay's Automotive
December 02, 2010

I really appreciate how they treat me and always feel like I can trust them with my car. I highly recommend them to anyone looking for a mechanic they can trust.

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1 verified customer did not leave comments but provided this rating:

(1) by 1 verified reviewer
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 3:00pm
Sun:CLOSED
Call Now:

(915) 600-7001

Auto Repair Experience

  1. Johnny Jimenez, Owner
  2. Established 1976
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technicians
  5. 30 Years of Car Repair Experience