✓ RepairPal Certified
7383 Alameda Ave
El Paso, TX 79915
View map and get directions
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 3:00pm
Call now:
(915) 600-7734

Auto Repair Experience

  • Johnny Jimenez, Owner
  • Established 1976
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technicians
  • 30 Years of Car Repair Experience


Jay's Automotive was established in 1976 and has been providing El Paso and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of experienced, well trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “friendly”, “helpful”, “trustworthy”, “professional”, and “knowledgeable”. Saturday business hours are available for your convenience.


Auto Repair Experience

  • Johnny Jimenez, Owner
  • Established 1976
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technicians
  • 30 Years of Car Repair Experience


  • Oil Change & Lube
  • Roadside Assistance
  • Service & Repair
  • Transmission Repair


  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Towing
  • Warranty Accepted


Makes We Serve

  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
RepairPal Certified

Technical Ability

This score measures the experience, tenure, training, and certification of the technical staff as well as a shop's ability to get the repair done right the first time.

Tools & Equipment

This score rates the shop's computer diagnostic tools, technical information systems, and other equipment to make sure they can address any issue that may occur with your vehicle.

Customer Service

This score measures the experience, tenure, training, and certification of the customer service representatives, as well as how their customers grade them on overall experience, fair pricing, on-time completion of repairs, and whether or not they felt pressured into additional repairs.

Customer Amenities

This score rates the shop's amenities such as shuttle services, loaner or rental cars, a comfortable waiting room, WiFi, early-bird or off-hours drop-off, and more.

Parts & Labor Warranty

This is the minimum warranty the shop offers on parts and labor for all repairs.


Overall Rating

30 Verified Reviews

Customer Reviews

Verified CustomerMarch 06, 2015

Very courteous and friendly. Reasonable prices.

Verified CustomerMarch 05, 2015

They were friendly, provided shuttle service to get me to my other car, and were able to get my car fixed quickly.

March 05, 2015

Fast service.

Verified CustomerMarch 03, 2015

I like their customer service and prices.

Verified CustomerMarch 01, 2015

I was very happy with the service. The work was completed in time.

Show more reviews
Verified CustomerMarch 01, 2015

Great service.

Verified CustomerMarch 01, 2015

Great friendly service.

February 25, 2015

Excellent customer service.

Verified CustomerFebruary 24, 2015

Incredibly trustworthy and dependable service.

Verified CustomerFebruary 24, 2015

Professional friendly staff and quick service.

Show more reviews
February 15, 2015

Good fast friendly service.

Verified CustomerFebruary 15, 2015

Workers have done good service to my car.

Verified CustomerFebruary 13, 2015

They do offer prompt service.

Verified CustomerFebruary 10, 2015

They were courteous and respectful and they fixed my car as quickly as possible also the office, work area and the waiting area were very clean which shows that they take pride in their work. I would definitely recommend them to friends and family.

Verified CustomerFebruary 10, 2015

Great customer service & knowledgeable employees.

Show more reviews
Verified CustomerFebruary 09, 2015


Verified CustomerFebruary 09, 2015

Professional and friendly service.

Verified CustomerFebruary 04, 2015

They are true professionals and treat you with respect.

Verified CustomerFebruary 01, 2015


Verified CustomerJanuary 29, 2015

Por que dan muy buen servicio y son muy amables. Estoy muy contento con ustedes. - They provide great service and they're very amiable. I'm very happy with you guys.

Show more reviews
Verified CustomerJanuary 29, 2015

Great service.

Verified CustomerJanuary 09, 2015

They were friendly, fast and reasonably priced.

Verified CustomerJanuary 07, 2015

He was friendly, knowledgeable, fixed my cars on the first try and above all the price was right.

Verified CustomerDecember 29, 2014

Good friendly service.

Verified CustomerDecember 07, 2014

Great customer service.

Show more reviews
Verified CustomerDecember 03, 2014

They were very friendly and helpful.

Verified CustomerNovember 16, 2014

Great fast friendly service.

Verified CustomerNovember 07, 2014

Very accommodating and helpful.

Verified CustomerOctober 30, 2014

Great customer service!

1 verified customer did not leave comments but provided this rating:
(1) by 1 verified reviewer
Get Directions to Jay's Automotive
RepairPal Certified

RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.

  • High quality repair
  • Guaranteed fair prices
  • Real, verified reviews
  • Current expert training
  • Warranty on repairs
  • Great customer service