Jay's Auto Service
5506 Baltimore National Pike
Baltimore, MD 21228 USA
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8:00am to 6:00pm
8:00am to 6:00pm
8:00am to 6:00pm
8:00am to 6:00pm
9:00am to 3:00pm
8:00am to 6:00pm
8:00am to 6:00pm
Call now:
(410) 695-6421
33 Verified Reviews

Auto Repair Experience

  • Mel Shasti, Manager
  • Established 1999
  • 2 Auto Repair Mechanics on Staff
  • 37 Years of Car Repair Experience
RepairPal Scorecard

Jay's Auto Service is a family owned and operated business that has been proudly serving the community since 1999. This very experienced and well-trained team has at their disposal the shop equipment necessary to service and repair today's modern vehicles. This combination of tools and knowledge enables them to perform repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repairs, as well as your scheduled maintenance needs. Work performed here is backed by a 24 month / 24,000-mile warranty for your peace of mind. Recent customers described this shop to us as, "professional", "helpful", "friendly", and "honest". A local shuttle service, loaner vehicles, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.


Auto Repair Experience

  • Mel Shasti, Manager
  • Established 1999
  • 2 Auto Repair Mechanics on Staff
  • 37 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair


  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet



Message from the Shop

Welcome to Jay's Auto Service. We are a family-owned Baltimore (Catonsville) neighborhood auto repair and service center. At Jay's Auto Service, we treat your car like a member of the family. Not only will we give you and your car flawless service, but we are an authorized Maryland State Inspection station.

You depend on your car, so don't let just any mechanic repair or service it. Let the professionals at Jay's Auto Service diagnose and repair your automobile

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Overall Rating

33 Verified Reviews
5 stars
4 stars
3 stars
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1 star
by - Verified Customer December 19, 2016

The big test is if i pass my emissions but other than that it was a great experince. Took way too long on my car though.

by - Verified Customer November 27, 2016

Very satisfied with the service.

by - Verified Customer November 13, 2016

Had flat plugged on the fly, actually 3 plugs, on my company truck. Thanks.

by - Verified Customer November 02, 2016

Jay's was courteous, respectful and efficient. Will return again.

by - Verified Customer November 02, 2016

Excellent service!

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by July 18, 2016

Great service and customer care.

by - Verified Customer July 16, 2016

Good customer service. The tech has a lot of knowledge about cars and the wait time is not long for service.

by - Verified Customer July 15, 2016

They had excellent communication throughout and I didn't feel rushed to getting repairs done. They were willing to answer my questions and consider cheaper alternatives and I felt happy about what was done on my car and what I paid.

by - Verified Customer July 15, 2016

Very good. I took my car in to get my airbag looked at and he is very good.

by - Verified Customer July 15, 2016

Very excellent, good work and I had no problems with them.

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by - Verified Customer July 12, 2016

Excellent. The attendant was excellent and all the other people that worked on my car.

by - Verified Customer July 11, 2016

It was a good inspection but it took a little longer. They said it took an hour and it took 3.

by - Verified Customer July 09, 2016

I had the pleasure of being helped by a very kind technician. He was extremely friendly and made sure that I understood everything that was going on with my car. He even gave me a heads up about some repairs that I will soon need to make so I can start preparing for that expense now.

by July 08, 2016

They were very honest. They told me exactly what the problem was with my car and they fixed it. I was satisfied and I do need to go back to get a few more things fixed. I was satisfied all the way around.

by - Verified Customer July 07, 2016

Very nice people work there and very good job!

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by - Verified Customer July 07, 2016

They are very professional and helpful. I will go back again.

by - Verified Customer July 05, 2016

Mr. Jay and his son are very nice and professional. I felt it like at home.

by - Verified Customer July 02, 2016

I was satisfied with the work that was provided.

by - Verified Customer June 30, 2016

Very nice customer services, work completed in timely matter....

by - Verified Customer June 29, 2016

They were professional and efficient.

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by - Verified Customer June 25, 2016

The employees were very nice and honest about the repairs that were needed.

by - Verified Customer June 23, 2016


by - Verified Customer June 22, 2016

Very good professional and personal service.

by - Verified Customer June 18, 2016

I was Satisfied.

by - Verified Customer June 17, 2016

It was good.

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by - Verified Customer June 06, 2016

I was pleased with the customer service, service performed, and timely turn-a-around.

by - Verified Customer June 02, 2016

The customer service there is GREAT!

by - Verified Customer May 24, 2016

Good service work.

by - Verified Customer May 20, 2016


by - Verified Customer May 19, 2016

Very professional and helpful.

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by - Verified Customer May 19, 2016

Excellent customer service.

by May 14, 2016

Front desk guy was friendly, but they charged way too much for the job I ended up needing.

1 verified customer did not leave comments but provided this rating:
by Rodger
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