Jay's Auto Service

jaysauto.service934@gmail.com
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5506 Baltimore National Pike
Baltimore, MD 21228 USA
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08:00
18:00
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09:00
15:00
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CLOSED NOW
S
9:00am to 3:00pm
CLOSED NOW
T
8:00am to 6:00pm
S
9:00am to 3:00pm
W
8:00am to 6:00pm
Su
Closed
Th
8:00am to 6:00pm
M
8:00am to 6:00pm
F
8:00am to 6:00pm
Call now:
(410) 695-6421
28 Verified Reviews

Auto Repair Experience

  • Mel Shasti, Manager
  • Established 1999
  • 2 Auto Repair Mechanics on Staff
  • 37 Years of Car Repair Experience
Scorecard

Jay's Auto Service is a family owned and operated business that has been proudly serving the community since 1999. This very experienced and well-trained team has at their disposal the shop equipment necessary to service and repair today's modern vehicles. This combination of tools and knowledge enables them to perform repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repairs, as well as your scheduled maintenance needs. Work performed here is backed by a 12 month / 12,000-mile warranty for your peace of mind. Recent customers described this shop to us as, "professional", "helpful", "friendly", and "honest". A local shuttle service, loaner vehicles, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.

Details

Auto Repair Experience

  • Mel Shasti, Manager
  • Established 1999
  • 2 Auto Repair Mechanics on Staff
  • 37 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

  • TECH-NET

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

Welcome to Jay's Auto Service. We are a family-owned Baltimore (Catonsville) neighborhood auto repair and service center. At Jay's Auto Service, we treat your car like a member of the family. Not only will we give you and your car flawless service, but we are an authorized Maryland State Inspection station.

You depend on your car, so don't let just any mechanic repair or service it. Let the professionals at Jay's Auto Service diagnose and repair your automobile

Reviews

Overall Rating

28 Verified Reviews

Customer Reviews

by July 18, 2016

Great service and customer care.

by Verified Customer July 16, 2016

Good customer service. The tech has a lot of knowledge about cars and the wait time is not long for service.

by Verified Customer July 15, 2016

They had excellent communication throughout and I didn't feel rushed to getting repairs done. They were willing to answer my questions and consider cheaper alternatives and I felt happy about what was done on my car and what I paid.

by Verified Customer July 15, 2016

Very good. I took my car in to get my airbag looked at and he is very good.

by Verified Customer July 15, 2016

Very excellent, good work and I had no problems with them.

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by Verified Customer July 12, 2016

Excellent. The attendant was excellent and all the other people that worked on my car.

by Verified Customer July 11, 2016

It was a good inspection but it took a little longer. They said it took an hour and it took 3.

by Verified Customer July 09, 2016

I had the pleasure of being helped by a very kind technician. He was extremely friendly and made sure that I understood everything that was going on with my car. He even gave me a heads up about some repairs that I will soon need to make so I can start preparing for that expense now.

by July 08, 2016

They were very honest. They told me exactly what the problem was with my car and they fixed it. I was satisfied and I do need to go back to get a few more things fixed. I was satisfied all the way around.

by Verified Customer July 07, 2016

Very nice people work there and very good job!

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by Verified Customer July 07, 2016

They are very professional and helpful. I will go back again.

by Verified Customer July 05, 2016

Mr. Jay and his son are very nice and professional. I felt it like at home.

by Verified Customer July 02, 2016

I was satisfied with the work that was provided.

by Verified Customer June 30, 2016

Very nice customer services, work completed in timely matter....

by Verified Customer June 29, 2016

They were professional and efficient.

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by Verified Customer June 25, 2016

The employees were very nice and honest about the repairs that were needed.

by Verified Customer June 23, 2016

Great.

by Verified Customer June 22, 2016

Very good professional and personal service.

by Verified Customer June 18, 2016

I was Satisfied.

by Verified Customer June 17, 2016

It was good.

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by Verified Customer June 06, 2016

I was pleased with the customer service, service performed, and timely turn-a-around.

by Verified Customer June 02, 2016

The customer service there is GREAT!

by May 25, 2016

Awful!

by Verified Customer May 24, 2016

Good service work.

by Verified Customer May 20, 2016

Helpful.

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by Verified Customer May 19, 2016

Very professional and helpful.

by Verified Customer May 19, 2016

Excellent customer service.

by May 14, 2016

Front desk guy was friendly, but they charged way too much for the job I ended up needing.

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