Japanese Motor Works

✓ RepairPal Certified
200 Firefighter Ct
Athens, GA 30607 USA
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8:00am to 5:30pm
8:00am to 5:30pm
8:00am to 5:30pm
8:00am to 5:30pm
8:00am to 5:30pm
8:00am to 5:30pm
Call now:
(706) 685-6422
103 Verified Reviews

Auto Repair Experience

  • Peter Haughton, Manager
  • Established 1991
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 63 Years of Car Repair Experience

Japanese Motor Works has been servicing Athens and the surrounding area since 1991. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from check engine light and computer system diagnoses and repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. For your peace of mind they back their work with a 12-month / 12,000-mile warranty. Our unbiased review of their most recent customers revealed they not only do a great job taking care of your car, they also excel at customer service as well. This team was described as “professional”, “honest”, “friendly”, "knowledgeable", and “courteous”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Auto Repair Experience

  • Peter Haughton, Manager
  • Established 1991
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 63 Years of Car Repair Experience


  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Vehicle Detailing
  • Windshield/Glass


  • Car Wash
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Service Guarantee
  • Shuttle
  • Towing
  • Wireless Internet


  • iATN

Makes We Serve

  • Acura
  • Geo
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Kia
  • Lexus
  • Mazda
  • Mitsubishi
  • Nissan
  • Scion
  • Subaru
  • Suzuki
  • Toyota

Message from the Shop

Our goal is to give top-quality car care and believe in only having the very best auto mechanics.


Overall Rating

103 Verified Reviews

Customer Reviews

by - Verified Customer August 23, 2016

The service advisers were great, Andy and Jake explained what needed to be done and we worked out a timeline to get my car back to me as soon as possible. Just started using them for my car and I will be back.

by - Verified Customer August 18, 2016

Already done!

by - Verified Customer August 18, 2016

First visit. Did precisely what they said they would do promptly and for the price estimate.

by - Verified Customer August 15, 2016

The diagnosis was pretty speedy, and I am confident it was thorough.

by - Verified Customer August 11, 2016

Fantastic experience from intake to pick up.

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by - Verified Customer August 08, 2016

Quick work. Friendly staff. Car running well.

by - Verified Customer August 08, 2016

Always a great experience and great service!

by - Verified Customer August 05, 2016

Andy was very helpful and explained everything well. They clearly care about the maintenance of my car and this was our first time going. They asked more questions than a doctor. ??

by - Verified Customer August 05, 2016

The service is excellent, but diagnosing and fixing issues with an automobile is terrible. I have taken my vehicle to them three times now with the same issue. They have told me that the issue has been fixed twice, but now they have my vehicle for a third time and they are asking for another $500+. I feel that they are very unreliable.

by - Verified Customer August 03, 2016

Same great service as always.

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by August 01, 2016

Fine service.

by - Verified Customer July 22, 2016

JMW is friendly, experienced and provided quality work. I wouldn't trust my car to anyone else.

by - Verified Customer July 20, 2016

Fabulous team. Always take care of my needs.

by - Verified Customer July 12, 2016

Everyone I spoke to was very professional.

by - Verified Customer July 07, 2016

They were great.

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by - Verified Customer June 30, 2016

Professional, very efficient, very effective at problem solving.

by - Verified Customer June 30, 2016

Very friendly and feel they are trustworthy.

by - Verified Customer June 27, 2016

Always great service. Fair, honest, and dependable!

by - Verified Customer June 27, 2016

Knowledgeable staff. Great customer service.

by - Verified Customer June 15, 2016

Japanese MotorWorks provides the BEST in service and quality of work. They take time to make sure you understand the work they are doing which provides a peace of mind that you're getting the most for your money. I have no doubt my vehicle will be in the best condition when I pull out of JMW!

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by - Verified Customer June 10, 2016

Initially, I was pleased. The Shop diagnosed the problem with my 1999 Honda in less than a day. The repair was done in a timely manner and the bill was over $300. Again, I felt pretty good because the dealership had the car for over a month and never had a solid diagnosis. Currently, I am very dissatisfied with the service. The car died on me yesterday. We have not driven the car very much since we picked it up and it died the same way it did prior to the Japanese Motor Works visit. Obviously, the Shop misdiagnosed the problem and I am out over $300 with an unreliable vehicle.

by - Verified Customer June 09, 2016

Peter provides great service.

by - Verified Customer June 08, 2016

Everyone is always extremely polite and helpful. The process/work to be done is always communicated/explained beforehand so that I know what to expect. Afterwards, the repairs and maintenance work is always well documented and explained.

by - Verified Customer May 26, 2016

They fixed the problem. But it was expensive.

by - Verified Customer May 24, 2016

Very pleased by the great service from everyone at JAW.

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by - Verified Customer May 23, 2016

Great communication and service work.

by - Verified Customer May 23, 2016

Good job!

by - Verified Customer May 23, 2016

Very professional service.

by - Verified Customer May 23, 2016

Always excellent work. Top notch. Way better than the dealer!

by - Verified Customer May 20, 2016

Andy, in front, provided extremely courteous customer service (as he always does). Checked to see if could help with problems, immediately - Malfunctioning Headlight and brake lights on '05 Honda Accord. Andy checked prior records for last recorded service for both problems. Was able to arrange for both lights to be checked and changed as needed.

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by May 19, 2016

I scheduled the appointment one day earlier using their website but never received notification. Had to call and confirm that I did indeed have the appointment. Very organized once I was scheduled. Very detailed billing and nice that they enter the info into Carfax and keep track of previous repairs. Was sent an email with bill but nothing mentioned that my car was ready or how long they stayed open to pick it up. Would be nice to include that in the email.

by - Verified Customer May 18, 2016

This was my first time using this shop. Everyone was friendly and took time to explain things to me (I don't know very much about cars). Thanks and I will be back.

by - Verified Customer May 17, 2016

Car was done on time. Alerted me to a couple issues with the vehicle and recommended a course of action.

by - Verified Customer May 16, 2016

Good , efficient service.

by - Verified Customer May 12, 2016

I received good information and the work was done right.

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by May 12, 2016

Good work!

by - Verified Customer May 11, 2016

Fast, accurate estimate of both work needed and time it would take. Not out to do unneccesary repairs

by - Verified Customer May 09, 2016

All the sales personnel and service personnel were courteous and professional.

by - Verified Customer May 06, 2016

Excellent as always. They identified the problem quickly. I feel they went above and beyond by researching the issue and finding that it was covered by a warranty from the car manufacturer. This saved me time, money, and a giant headache.

by - Verified Customer May 05, 2016

Always friendly and helpful staff.

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by May 02, 2016

Quality repair.

by - Verified Customer May 02, 2016

Service was thorough,timely and well done .

by April 29, 2016

Everyone at JMW was extremely polite and helpful.

by April 28, 2016

Great friendly service.

by - Verified Customer April 13, 2016

Good service.

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by - Verified Customer April 12, 2016

Outstanding service!

by - Verified Customer April 07, 2016

Great customer service! No hassle sales people.

by - Verified Customer April 07, 2016

I thought the prices were high.

by - Verified Customer April 06, 2016

The customer service is great!

by - Verified Customer April 06, 2016

Excellent work and they are courteous.

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by - Verified Customer April 01, 2016

Estimates always accurate; never any last minute surprise charges. They are honest and friendly.

by March 25, 2016

Great customer service.

by March 25, 2016

They have proven themselves to be trustworthy.

by - Verified Customer March 23, 2016

Super friendly, honest about repairs and they know what they are doing.

by - Verified Customer March 18, 2016

They are professional and courteous.

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by - Verified Customer March 18, 2016

Overall I have been satisfied.

by - Verified Customer February 08, 2016

They gave me great service explaining what various steps and products work with me car.

by - Verified Customer February 08, 2016

Extremely expensive.

by - Verified Customer February 01, 2016

The customer service was excellent. The guys were honest and straight forth. This was my first visit, and they certainly earned my trust.

by - Verified Customer January 29, 2016

They say what they are going to do and at the right time-frame and price!

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by - Verified Customer January 29, 2016

Japanese Motor Works does the work they say they will do and don't charge an arm-and-a-leg. They are also a friendly group of people.

by January 27, 2016

Peter Haughton is a gifted mechanic with genuine commitment to customer service. And you can't beat the dogs in the lobby.

by - Verified Customer January 25, 2016

Too pricey for a Indy shop. I can get same service sometimes a little cheaper at a dealership with nicer waiting area and other amenities.

by January 21, 2016

The staff are friendly, honest, and they'll take care of you. Additionally, they specialize in work on Subarus which I really appreciate as a Subaru owner.

by - Verified Customer January 20, 2016

They take care of my cars and have for years. They only do what needs doing and do it for less.

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by - Verified Customer January 19, 2016

I have recommended this shop before. I have had questions and they have provided answers, even when I did not have any work done at the shop.

by - Verified Customer January 06, 2016

They were very thorough and up front about cost of service.

by - Verified Customer December 28, 2015

Excellent and fast service at a reasonable price.

by - Verified Customer December 11, 2015

Great service and attention to detail.

by - Verified Customer December 07, 2015

The knowledge base at this shop is outstanding. The pricing estimates are on point.

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by - Verified Customer December 02, 2015

Very nice guys to talk to and work with. They explain to you what they are doing with your car and call throughout the process of repairs to give updates on what, why, and how.

by - Verified Customer December 01, 2015

Very Nice, very helpful.

by - Verified Customer November 17, 2015

Great work, very professional and courteous.

by - Verified Customer November 11, 2015

They were very helpful and polite, and my air conditioning works great now!

by November 02, 2015

Fast services and fair price.

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by - Verified Customer October 26, 2015

Very professional, thorough and friendly.

by - Verified Customer October 23, 2015

Knowledgeable staff. Courteous, efficient, and saved me money.

by October 13, 2015

It was recommended that I get new spark plugs. The price quoted was for a fwd vehicle. Despite Infiniti not making any fwd sedans in 2007 or anytime since. I assume had I gone ahead and replaced the spark plugs I would have paid the fwd price. After conferring via email, I was given the lower rwd install price. Once I got home for Christmas break, I took the vehicle to a trusted mechanic in Florida. He immediately noticed that the intake was cracked and in dire need of replacement. Based on the gas mileage prior to bringing the vehicle to Japanese Motor Works, it seems incredibly likely that the intake was broken at the time. Further, the reasons for recommending new spark plugs (supposed misfire), were merely symptoms of the broken intake. Lastly, they did not reset the tpms nor did they clear out the check engine codes.

by - Verified Customer October 06, 2015

Great service, seems honest and have given me good advice. Can tell they really love the cars.

by October 01, 2015

They seemed to be very knowledgeable and provided good service.

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by - Verified Customer September 22, 2015

Quick Service, no issues, positive experience.

by - Verified Customer September 17, 2015

Excellent service!

by - Verified Customer August 26, 2015

They listened, explained the work and were on time.

by - Verified Customer August 06, 2015

They know the systems and do quality work.

by - Verified Customer July 31, 2015

I am satisfied with the work done at Japanese Motor Works, but no so much with the work contracted out for wheel and tire service.

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by - Verified Customer July 20, 2015

I like the quality of their work.

by - Verified Customer June 03, 2015

Excellent knowledge and service in Athens.

by - Verified Customer May 13, 2015

You are all super friendly. Even my shy daughter doesn't mind bringing her car in.

by - Verified Customer November 13, 2014

JMW gives excellent customer service and they are always willing to give me detailed information about my vehicle and in a way that I can understand.

by - Verified Customer October 10, 2014

Everyone was so polite and professional and I think they do good work.

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by - Verified Customer September 10, 2014

Professional and courteous service.

by - Verified Customer September 10, 2014

Excellent service every time.

by August 27, 2014

They do the job I come in for right the first time.

by - Verified Customer June 05, 2014

Great service, friendly staff.

by - Verified Customer April 15, 2014

For over 12 years we have been a customer of Japanese Motor Works and have been extremely satisfied with each and every visit.

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by - Verified Customer February 25, 2014

They are the best service and repair shop I know.

by - Verified Customer February 24, 2014

They have always performed good work for a reasonable price. They have been reliable for service.

by - Verified Customer February 20, 2014

Friendly and knowledgeable service.

by February 04, 2014

Great service but very expensive.

by - Verified Customer January 31, 2014

They do good work.

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by - Verified Customer January 17, 2014

These guys are Gods gift to automobile owners. Never has anyone been as knowledgeable about modern Japanese automobiles and their needs as the mechanics here. Never has any service advisor been so thoughtful, complete, and courteous.

by January 14, 2014

The seem very knowledgeable and they are very friendly. They are on the pricey side.

by - Verified Customer January 09, 2014

The guys at Japanese Motor Works are honest, hardworking & very nice. They always do an excellent job on my Toyota Tundra. The shop is very clean as well, even the bathroom, which is rare for an auto repair shop.

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