Close

Japanese Motor Works

(706) 685-6422
191 Verified Reviews
jake@japanesemotorworks.com

CONTACT

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
8:00am to 5:30pm
T
8:00am to 5:30pm
W
8:00am to 5:30pm
Th
8:00am to 5:30pm
F
8:00am to 5:30pm
S
Closed

ADDRESS

200 Firefighter Ct
Athens, GA 30607 USA

AUTO REPAIR EXPERIENCE

  • Peter Haughton, Manager
  • Established 1991
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 1 ASE Certified Auto Technician
  • 85 Years of Car Repair Experience

Japanese Motor Works Reviews

OVERALL RATING

191 Verified Reviews
5 stars
(127)
4 stars
(47)
3 stars
(8)
2 stars
(2)
1 star
(7)
by - Verified Customer May 09, 2017

We've been taking our cars to JMW for most of the 10 years we've been in Athens. Had to have a lot of work done on cars with six-digit mileage, but the guys have always been courteous and thorough about explaining what we needed to do and when and why it cost what it did. Could not recommend more highly.

by - Verified Customer May 09, 2017

The repairman and I believe the owner both came out and explained the problem I was having and how they thought best to investigate it and fix it properly the first time. I appreciate their devotion to excellent service at a fair price.

by - Verified Customer May 02, 2017

People at the shop we're friendly. I brought my 2007 Acura RDX in with a problem, the computers reading that I need an O2 sensor in the shower lights on. I replace six O2 sensors and explained to them that I have replaced them. They talked me into replacing another O2 sensor. When I picked up the car there was no difference in the way it runs and the lights are still on the check engine light and the shard.

by - Verified Customer May 02, 2017

I enjoy the front room treatment and it is like going to a family oriented business. I trust the staff and was given an honest estimate and explanation of what was needed to be done in order for my air conditioner component to be tested and what could be expected.

+ Show more reviews
by - Verified Customer May 01, 2017

Always a good experience. Worth their weight in gold.

by - Verified Customer May 01, 2017

I appreciate the excellent work on my vehicle.

+ Show more reviews
by - Verified Customer April 27, 2017

The vehicle never repeated or displayed hard shifts or navigation display reboot.

by - Verified Customer April 20, 2017

Very professional, timely, and low stress.

+ Show more reviews
by - Verified Customer April 13, 2017

If I have any problems with my vehicle, I'm taking it to Japanese Motor Works.

by - Verified Customer April 12, 2017

Very knowledgeable & friendly staff that made my old ride like new again.

+ Show more reviews
by - Verified Customer April 10, 2017

Great service.

by - Verified Customer April 06, 2017

Excellent service.

+ Show more reviews
by - Verified Customer April 02, 2017

They are the best. Wouldn't take my car anywhere else.

by - Verified Customer March 29, 2017

Was satisfied with work done.

+ Show more reviews
by - Verified Customer March 28, 2017

Never had a problem with Japanese Motor Works. In fact, I plan on only buying Japanese makes from now on just so they can continue to work on my cars.

by - Verified Customer March 27, 2017

Excellent repair shop. Keep up good work!

+ Show more reviews
by - Verified Customer March 27, 2017

Very helpful.

by - Verified Customer March 26, 2017

Japanese Motor Works works!

+ Show more reviews
by - Verified Customer March 26, 2017

Love this place, great folks and great service.

by - Verified Customer March 20, 2017

Thank you.

+ Show more reviews
by - Verified Customer March 07, 2017

Good experience.

by - Verified Customer March 07, 2017

Awesome!

+ Show more reviews
by - Verified Customer March 07, 2017

All ok.

by - Verified Customer March 06, 2017

Needed repairs and preventative service is always explained very thoroughly.

+ Show more reviews
by - Verified Customer March 05, 2017

I was very satisfied with the wonderful customer service and the helpfulness of all employees to help me understand what was going on with my car repair.

by - Verified Customer March 02, 2017

I was highly satisfied with the customer care.

+ Show more reviews
by - Verified Customer March 01, 2017

Most knowledgeable automotive repair and maintenance shop I've ever used. Great Job!

by - Verified Customer February 26, 2017

Excellent service. A weird noise developed when driving and JMW reviewed the vehicle and corrected the issue. The issue was independent of original work completed by JMW.

+ Show more reviews
by - Verified Customer February 06, 2017

Excellent service, great people.

by - Verified Customer February 06, 2017

All fine except that the spare tire was not inspected and checked for pressure when I bought 4 new tires.

+ Show more reviews
by - Verified Customer January 24, 2017

I had an oil change and timing belt replacement. These are the only mechanics I trust to do such an important repair correctly.

by - Verified Customer January 24, 2017

Always great service!

+ Show more reviews
by - Verified Customer January 22, 2017

Due to the nature of the SVC Trac problems with Toyota, you should not mislead the customer to believe that what you are doing is likely to fix the problem. That is anything but the truth. I paid $800 for nothing.

by - Verified Customer January 19, 2017

Excellent work performed by knowledgeable technicians - we have a 13 year old Honda Element with 175,000 Miles on it and choose to have a major rehabilitation performed rather than buy a new car. Hoping to get two or three more years of use and then retire this hard-working automobile.

+ Show more reviews
by - Verified Customer January 16, 2017

I felt that they were helping me to keep my car for much longer with the suggestions that they offered. I will be going back with my new car.

by - Verified Customer January 12, 2017

As always, the team at Japanese Motor Works took great care of me and my vehicle. As long as they're in business, I'll drive Asian cars!

+ Show more reviews
by - Verified Customer January 11, 2017

Great customer services. Delicious coffee and nice waiting area. Professional technicians. Using high quality parts and maintenance products. But the shop may need to pay more attention to inspecting the readiness and completeness of a car after repairing.

by - Verified Customer January 11, 2017

Service performed well and fully explained before and after. Very friendly people and a very friendly dog.

+ Show more reviews
by - Verified Customer January 10, 2017

This was our first experience with Japanese Motor Works and I was extremely happy with every step of the process. Thank you for your services!

by - Verified Customer January 10, 2017

Work needed was too much for me so I traded my car for 2017 Honda Civic.

+ Show more reviews
by - Verified Customer January 10, 2017

Good service as always.

by - Verified Customer January 04, 2017

I was treated with honesty & the service done was in a timely manner with a fair price for the multiple things I had done. Thanks again.

+ Show more reviews
by - Verified Customer January 03, 2017

All good.

by - Verified Customer December 29, 2016

Excellent first visit.

+ Show more reviews
by - Verified Customer December 28, 2016

Quality work.

by - Verified Customer December 28, 2016

Set up time. they took and pick me up from work, car was ready when they said it would be,even got a hug from the owner.

+ Show more reviews
by - Verified Customer December 26, 2016

Good job!

by - Verified Customer December 26, 2016

JW is consistently a trustworthy and fair repair shop.

+ Show more reviews
by - Verified Customer December 26, 2016

Professional, Thorough and Friendly.

by - Verified Customer December 21, 2016

Love JMW! Won't take my car anywhere else.

+ Show more reviews
by - Verified Customer December 18, 2016

Like the garage and the people who work there.

by - Verified Customer December 18, 2016

Thanks!

+ Show more reviews
by - Verified Customer December 13, 2016

JMW always performs quality diagnosis and repair on my vehicle. It is the one place I have taken my car where they explain things in detail, give you fair estimates, and even let you know what repairs may be needed in the future. Being overcharged by this shop is not a concern of mine. They are as concerned, if not more so, about the safety of the driver, as well as the safety and performance of the vehicle. I would not consider taking my vehicle anywhere else for repair or maintenance!

by - Verified Customer December 13, 2016

Very friendly shop.

+ Show more reviews
by - Verified Customer December 12, 2016

The service representative took the time to explain the mechanic's recommendations. After my visit I felt that I could go on my trip with no worries!

by - Verified Customer December 08, 2016

Needed a quick assessment of all the work that needed to be done to my car. They did a great job of giving me an end to end view into what needed work.

+ Show more reviews
by - Verified Customer December 06, 2016

Goals achieved and pleasurable experience.

by - Verified Customer December 06, 2016

Only place I trust with my favorite car I've ever had.

+ Show more reviews
by - Verified Customer December 04, 2016

Good job and treated like a customer should be.

by - Verified Customer November 29, 2016

You guys always do top quality work at a fair price and deliver when promised. I'll never go anywhere else.

+ Show more reviews
by - Verified Customer November 28, 2016

Overall great work! My only complaint is that the first time I came in, they took down my information but never called me to set up an appointment so I had to call them back again 3 weeks later. But very knowledgeable, reasonable price, and did a great job explaining the job to me!

by - Verified Customer November 28, 2016

You guys were really friendly and took the time to clearly explain what was fixed and the cost. I'll definitely choose this shop for future maintenance. Thanks so much!

+ Show more reviews
by - Verified Customer November 27, 2016

The shop took my car even though I didn't have an appointment. The service was excellent and I was informed of the progress of the car repair in a timely manner. I would definitely go back to this shop.

by - Verified Customer November 27, 2016

I feel like my car is in the hands of competent mechanics that look out for potential problems.

+ Show more reviews
by - Verified Customer November 21, 2016

All good.

by - Verified Customer November 16, 2016

It's great to have a place that I can leave my car overnight without worry. The technicians are very knowledgeable. Highly recommended.

+ Show more reviews
by - Verified Customer November 01, 2016

I was made to feel welcome and treated with respect.

by - Verified Customer October 31, 2016

I feel like the guys take care of my car for a fair price. They're great about giving me options too.

+ Show more reviews
by - Verified Customer October 27, 2016

Pleased with the staff and they were willing to go out of their way to make sure things went smooth.

by - Verified Customer October 27, 2016

Great service, great price. You guys even made sure you came under the price I was given at the dealership. Well done!

+ Show more reviews
by - Verified Customer October 11, 2016

JWM is an outstanding shop. I have been a client since 1997, and they have never let me down.

by - Verified Customer October 03, 2016

The job appears to have been done well.
It was good to communicate directly with the mechanic, both at the outset and the conclusion of the work.
The front desk person was nice, but didn't have to explain things so many times. I thought he said that if the work was done part of the initial $50 diagnosis fee would go toward the job payment, but that wasn't true.

+ Show more reviews
by - Verified Customer September 30, 2016

These guys are great. They are super knowledgeable and always provide detailed explanations. My Highlander is running like a champ! And they're cool to boot... Highly recommended.

by - Verified Customer September 28, 2016

They were very nice, accommodating, and honest.

+ Show more reviews
by - Verified Customer September 28, 2016

Kudos to JMW for their great communication. They kept me in the loop with phone calls and emails so I was never left wondering about progress. I'm also impressed by how quickly they rectified the problem, which proved to be very tricky to figure out.

by - Verified Customer September 27, 2016

Excellent customer service. Needed my truck towed to their shop for an evaluation and they sent someone immediately. Tow truck arrived swiftly and driver was very friendly and helpful. I got news from the shop as to what needs to be done later that afternoon. Was ready to go the next day.

+ Show more reviews
by - Verified Customer September 27, 2016

This was my first experience ever dealing with a car mechanic on my own and they were very helpful and patient. I feel that I can trust what they are telling me and that they are fair.

by - Verified Customer September 26, 2016

Great job. Thanks

+ Show more reviews
by - Verified Customer September 26, 2016

Andy was great to work with especially with me being an hour and a half away. This is my daughter's car but he covered all the issues with me since I know more about cars. He was very upfront with what needed immediate attention and what could wait. Cost was very reasonable and the invoice included a list of recommended future work with cost estimate. Very nice for planning/budgeting and no pressure or scare tactics.

by - Verified Customer September 22, 2016

Bad experience.

+ Show more reviews
by - Verified Customer September 22, 2016

Very thorough and patient with questions.

by - Verified Customer September 19, 2016

Very friendly staff. The people up front make sure you know what is going on. Even the mechanics are friendly. Heck, even the dogs are friendly! Importantly, they seem to be interested in getting things right, including not fixing things that don't need to be fixed (yet). I think it is the place to take Asian vehicles in Athens.

+ Show more reviews
by - Verified Customer September 19, 2016

The services were professional and thorough. They were upfront about what was wrong and walked me through each problem my car had.

by - Verified Customer September 15, 2016

Communicative and helpful.

+ Show more reviews
by - Verified Customer September 15, 2016

They got me in and out in three hours with my problem fixed, and additional problems that I did not expect were also fixed. These guys are really good.

by - Verified Customer September 14, 2016

Very overpriced service. Annoyed that I cannot speak to a technician on the phone. Always had to call with questions, wait, and then call back to get an answer.

+ Show more reviews
by - Verified Customer August 23, 2016

The service advisers were great, Andy and Jake explained what needed to be done and we worked out a timeline to get my car back to me as soon as possible. Just started using them for my car and I will be back.

by - Verified Customer August 18, 2016

Already done!

+ Show more reviews
by - Verified Customer August 18, 2016

First visit. Did precisely what they said they would do promptly and for the price estimate.

by - Verified Customer August 15, 2016

The diagnosis was pretty speedy, and I am confident it was thorough.

+ Show more reviews
by - Verified Customer August 11, 2016

Fantastic experience from intake to pick up.

by - Verified Customer August 08, 2016

Quick work. Friendly staff. Car running well.

+ Show more reviews
by - Verified Customer August 08, 2016

Always a great experience and great service!

by - Verified Customer August 05, 2016

Andy was very helpful and explained everything well. They clearly care about the maintenance of my car and this was our first time going. They asked more questions than a doctor. ??

+ Show more reviews
by - Verified Customer August 05, 2016

The service is excellent, but diagnosing and fixing issues with an automobile is terrible. I have taken my vehicle to them three times now with the same issue. They have told me that the issue has been fixed twice, but now they have my vehicle for a third time and they are asking for another $500+. I feel that they are very unreliable.

by - Verified Customer August 03, 2016

Same great service as always.

+ Show more reviews
by August 01, 2016

Fine service.

by - Verified Customer July 22, 2016

JMW is friendly, experienced and provided quality work. I wouldn't trust my car to anyone else.

+ Show more reviews
by - Verified Customer July 20, 2016

Fabulous team. Always take care of my needs.

by - Verified Customer July 12, 2016

Everyone I spoke to was very professional.

+ Show more reviews
by - Verified Customer July 07, 2016

They were great.

by - Verified Customer June 30, 2016

Very friendly and feel they are trustworthy.

+ Show more reviews
by - Verified Customer June 30, 2016

Professional, very efficient, very effective at problem solving.

by - Verified Customer June 27, 2016

Always great service. Fair, honest, and dependable!

+ Show more reviews
by - Verified Customer June 27, 2016

Knowledgeable staff. Great customer service.

by - Verified Customer June 15, 2016

Japanese MotorWorks provides the BEST in service and quality of work. They take time to make sure you understand the work they are doing which provides a peace of mind that you're getting the most for your money. I have no doubt my vehicle will be in the best condition when I pull out of JMW!

+ Show more reviews
by - Verified Customer June 10, 2016

Initially, I was pleased. The Shop diagnosed the problem with my 1999 Honda in less than a day. The repair was done in a timely manner and the bill was over $300. Again, I felt pretty good because the dealership had the car for over a month and never had a solid diagnosis. Currently, I am very dissatisfied with the service. The car died on me yesterday. We have not driven the car very much since we picked it up and it died the same way it did prior to the Japanese Motor Works visit. Obviously, the Shop misdiagnosed the problem and I am out over $300 with an unreliable vehicle.

by - Verified Customer June 09, 2016

Peter provides great service.

+ Show more reviews
by - Verified Customer June 08, 2016

Everyone is always extremely polite and helpful. The process/work to be done is always communicated/explained beforehand so that I know what to expect. Afterwards, the repairs and maintenance work is always well documented and explained.

by - Verified Customer May 26, 2016

They fixed the problem. But it was expensive.

+ Show more reviews
by - Verified Customer May 24, 2016

Very pleased by the great service from everyone at JAW.

by - Verified Customer May 23, 2016

Great communication and service work.

+ Show more reviews
by - Verified Customer May 23, 2016

Good job!

by - Verified Customer May 23, 2016

Very professional service.

+ Show more reviews
by - Verified Customer May 23, 2016

Always excellent work. Top notch. Way better than the dealer!

by - Verified Customer May 20, 2016

Andy, in front, provided extremely courteous customer service (as he always does). Checked to see if could help with problems, immediately - Malfunctioning Headlight and brake lights on '05 Honda Accord. Andy checked prior records for last recorded service for both problems. Was able to arrange for both lights to be checked and changed as needed.

+ Show more reviews
by May 19, 2016

I scheduled the appointment one day earlier using their website but never received notification. Had to call and confirm that I did indeed have the appointment. Very organized once I was scheduled. Very detailed billing and nice that they enter the info into Carfax and keep track of previous repairs. Was sent an email with bill but nothing mentioned that my car was ready or how long they stayed open to pick it up. Would be nice to include that in the email.

by - Verified Customer May 18, 2016

This was my first time using this shop. Everyone was friendly and took time to explain things to me (I don't know very much about cars). Thanks and I will be back.

+ Show more reviews
by - Verified Customer May 17, 2016

Car was done on time. Alerted me to a couple issues with the vehicle and recommended a course of action.

by - Verified Customer May 16, 2016

Good , efficient service.

+ Show more reviews
by May 12, 2016

Good work!

by - Verified Customer May 12, 2016

I received good information and the work was done right.

+ Show more reviews
by - Verified Customer May 11, 2016

Fast, accurate estimate of both work needed and time it would take. Not out to do unneccesary repairs

by - Verified Customer May 09, 2016

All the sales personnel and service personnel were courteous and professional.

+ Show more reviews
by - Verified Customer May 06, 2016

Excellent as always. They identified the problem quickly. I feel they went above and beyond by researching the issue and finding that it was covered by a warranty from the car manufacturer. This saved me time, money, and a giant headache.

by - Verified Customer May 05, 2016

Always friendly and helpful staff.

+ Show more reviews
by - Verified Customer May 02, 2016

Service was thorough,timely and well done .

by May 02, 2016

Quality repair.

+ Show more reviews
by April 29, 2016

Everyone at JMW was extremely polite and helpful.

by April 28, 2016

Great friendly service.

+ Show more reviews
by - Verified Customer April 13, 2016

Good service.

by - Verified Customer April 12, 2016

Outstanding service!

+ Show more reviews
by - Verified Customer April 07, 2016

I thought the prices were high.

by - Verified Customer April 07, 2016

Great customer service! No hassle sales people.

+ Show more reviews
by - Verified Customer April 06, 2016

The customer service is great!

by - Verified Customer April 06, 2016

Excellent work and they are courteous.

+ Show more reviews
by - Verified Customer April 01, 2016

Estimates always accurate; never any last minute surprise charges. They are honest and friendly.

by March 25, 2016

Great customer service.

+ Show more reviews
by March 25, 2016

They have proven themselves to be trustworthy.

by - Verified Customer March 23, 2016

Super friendly, honest about repairs and they know what they are doing.

+ Show more reviews
by - Verified Customer March 18, 2016

Overall I have been satisfied.

by - Verified Customer March 18, 2016

They are professional and courteous.

+ Show more reviews
by - Verified Customer February 08, 2016

They gave me great service explaining what various steps and products work with me car.

by - Verified Customer February 08, 2016

Extremely expensive.

+ Show more reviews
by - Verified Customer February 01, 2016

The customer service was excellent. The guys were honest and straight forth. This was my first visit, and they certainly earned my trust.

by - Verified Customer January 29, 2016

They say what they are going to do and at the right time-frame and price!

+ Show more reviews
by - Verified Customer January 29, 2016

Japanese Motor Works does the work they say they will do and don't charge an arm-and-a-leg. They are also a friendly group of people.

by January 27, 2016

Peter Haughton is a gifted mechanic with genuine commitment to customer service. And you can't beat the dogs in the lobby.

+ Show more reviews
by - Verified Customer January 25, 2016

Too pricey for a Indy shop. I can get same service sometimes a little cheaper at a dealership with nicer waiting area and other amenities.

by January 21, 2016

The staff are friendly, honest, and they'll take care of you. Additionally, they specialize in work on Subarus which I really appreciate as a Subaru owner.

+ Show more reviews
by - Verified Customer January 20, 2016

They take care of my cars and have for years. They only do what needs doing and do it for less.

by - Verified Customer January 19, 2016

I have recommended this shop before. I have had questions and they have provided answers, even when I did not have any work done at the shop.

+ Show more reviews
by - Verified Customer January 06, 2016

They were very thorough and up front about cost of service.

by - Verified Customer December 28, 2015

Excellent and fast service at a reasonable price.

+ Show more reviews
by - Verified Customer December 11, 2015

Great service and attention to detail.

by - Verified Customer December 07, 2015

The knowledge base at this shop is outstanding. The pricing estimates are on point.

+ Show more reviews
by - Verified Customer December 02, 2015

Very nice guys to talk to and work with. They explain to you what they are doing with your car and call throughout the process of repairs to give updates on what, why, and how.

by - Verified Customer December 01, 2015

Very Nice, very helpful.

+ Show more reviews
by - Verified Customer November 17, 2015

Great work, very professional and courteous.

by - Verified Customer November 11, 2015

They were very helpful and polite, and my air conditioning works great now!

+ Show more reviews
by November 02, 2015

Fast services and fair price.

by - Verified Customer October 26, 2015

Very professional, thorough and friendly.

+ Show more reviews
by - Verified Customer October 23, 2015

Knowledgeable staff. Courteous, efficient, and saved me money.

by October 13, 2015

It was recommended that I get new spark plugs. The price quoted was for a fwd vehicle. Despite Infiniti not making any fwd sedans in 2007 or anytime since. I assume had I gone ahead and replaced the spark plugs I would have paid the fwd price. After conferring via email, I was given the lower rwd install price. Once I got home for Christmas break, I took the vehicle to a trusted mechanic in Florida. He immediately noticed that the intake was cracked and in dire need of replacement. Based on the gas mileage prior to bringing the vehicle to Japanese Motor Works, it seems incredibly likely that the intake was broken at the time. Further, the reasons for recommending new spark plugs (supposed misfire), were merely symptoms of the broken intake. Lastly, they did not reset the tpms nor did they clear out the check engine codes.

+ Show more reviews
by - Verified Customer October 06, 2015

Great service, seems honest and have given me good advice. Can tell they really love the cars.

by October 01, 2015

They seemed to be very knowledgeable and provided good service.

+ Show more reviews
by - Verified Customer September 22, 2015

Quick Service, no issues, positive experience.

by - Verified Customer September 17, 2015

Excellent service!

+ Show more reviews
by - Verified Customer August 26, 2015

They listened, explained the work and were on time.

by - Verified Customer August 06, 2015

They know the systems and do quality work.

+ Show more reviews
by - Verified Customer July 31, 2015

I am satisfied with the work done at Japanese Motor Works, but no so much with the work contracted out for wheel and tire service.

by - Verified Customer July 20, 2015

I like the quality of their work.

+ Show more reviews
by - Verified Customer June 03, 2015

Excellent knowledge and service in Athens.

by - Verified Customer May 13, 2015

You are all super friendly. Even my shy daughter doesn't mind bringing her car in.

+ Show more reviews
by - Verified Customer November 13, 2014

JMW gives excellent customer service and they are always willing to give me detailed information about my vehicle and in a way that I can understand.

by - Verified Customer October 10, 2014

Everyone was so polite and professional and I think they do good work.

+ Show more reviews
by - Verified Customer September 10, 2014

Professional and courteous service.

by - Verified Customer September 10, 2014

Excellent service every time.

+ Show more reviews
by August 27, 2014

They do the job I come in for right the first time.

by - Verified Customer June 05, 2014

Great service, friendly staff.

+ Show more reviews
by - Verified Customer April 15, 2014

For over 12 years we have been a customer of Japanese Motor Works and have been extremely satisfied with each and every visit.

by - Verified Customer February 25, 2014

They are the best service and repair shop I know.

+ Show more reviews
by - Verified Customer February 24, 2014

They have always performed good work for a reasonable price. They have been reliable for service.

by - Verified Customer February 20, 2014

Friendly and knowledgeable service.

+ Show more reviews
by February 04, 2014

Great service but very expensive.

by - Verified Customer January 31, 2014

They do good work.

+ Show more reviews
by - Verified Customer January 17, 2014

These guys are Gods gift to automobile owners. Never has anyone been as knowledgeable about modern Japanese automobiles and their needs as the mechanics here. Never has any service advisor been so thoughtful, complete, and courteous.

by January 14, 2014

The seem very knowledgeable and they are very friendly. They are on the pricey side.

+ Show more reviews
by - Verified Customer January 09, 2014

The guys at Japanese Motor Works are honest, hardworking & very nice. They always do an excellent job on my Toyota Tundra. The shop is very clean as well, even the bathroom, which is rare for an auto repair shop.

2 verified customers did not leave comments but provided these ratings:
by Walter, Robert

RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
95
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
93

Japanese Motor Works has been servicing Athens and the surrounding area since 1991. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from check engine light and computer system diagnoses and repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. For your peace of mind they back their work with a 24-month / 24,000-mile warranty. Our unbiased review of their most recent customers revealed they not only do a great job taking care of your car, they also excel at customer service as well. This team was described as “professional”, “honest”, “friendly”, "knowledgeable", and “courteous”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Vehicle Detailing
  • Windshield/Glass
+ More

AMENITIES

  • Car Wash
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Service Guarantee
  • Shuttle
  • Towing
  • Wireless Internet
+ More

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

Our goal is to give top-quality car care and believe in only having the very best auto mechanics.

MAKES WE SERVE

  • Acura
  • Geo
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Kia
  • Lexus
  • Mazda
  • Mitsubishi
  • Nissan
  • Scion
  • Subaru
  • Suzuki
  • Toyota
+ More

Map
Get Directions to Japanese Motor Works

Asset 71
HIGH QUALITY REPAIRS
Your auto repair done right, only the work you need with no add ons.
Asset 72
TRANSPARENT PRICING
Our free estimator calculates a custom price for your vehicle repair.
Asset 73
GUARANTEED REPAIRS
Rest easy knowing you're covered by our RepairPal Nationwide Warranty.