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Japanese Carmasters

✓ RepairPal Certified
info@japanesecarmasters.com
7639 Carroll Rd
Ste B
San Diego, CA 92121 USA
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18:00
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OPEN NOW
F
8:00am to 6:00pm
OPEN NOW
M
8:00am to 6:00pm
F
8:00am to 6:00pm
T
8:00am to 6:00pm
S
8:00am to 3:00pm
W
8:00am to 6:00pm
Su
Closed
Th
8:00am to 6:00pm
Call now:
(858) 877-6563
51 Verified Reviews

Auto Repair Experience

  • Jeffrey Arkin, Owner
  • Established 2015
  • 3 Auto Repair Mechanics on Staff
  • 35 Years of Car Repair Experience
RepairPal Scorecard

Japanese Carmasters was established in 2015 and has been providing San Diego and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to wheel alignment, check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “straightforward”, “knowledgeable”, “professional, “Amazing!”, and “courteous”. A local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Jeffrey Arkin, Owner
  • Established 2015
  • 3 Auto Repair Mechanics on Staff
  • 35 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair

Amenities

  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet

Message from the Shop

ALIGNMENT SPECIALS

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

52 Verified Reviews
5 stars
(38)
4 stars
(11)
3 stars
(1)
2 stars
(1)
1 star
(1)
by - Verified Customer February 09, 2017

They took good care of me from the second I first got there.

by - Verified Customer February 07, 2017

Great

by - Verified Customer February 02, 2017

Japanese Carnasters are the best. I'll never take my car to another mechanic.

by - Verified Customer January 25, 2017

The staff were amazingly helpful and very communicative. I will be a returning customer .

by - Verified Customer January 08, 2017

When I dropped the car off I asked them to remember to reset the maintenance reminder on the car's computer system. They said they would.
When I picked up the car I asked them if they reset the maintenance reminder, he said they did.
When I got into the car they did NOT reset the reminder. In fact they had no idea how to do this! Frustrating.

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by - Verified Customer January 16, 2017

It was quick and good service.

by - Verified Customer January 10, 2017

Best all around mechanics shop I've found in San Diego...

by - Verified Customer January 05, 2017

My engine blew in my mk3 Supra. Was debating what to do if I wanted es a rebuild or swap. Matt and Jeff were extremely helpful with helping me make a decision. I will 100% be back for anymore work that need to be done

by - Verified Customer January 06, 2017

Good, fair shop...hard to find these days.

by - Verified Customer December 12, 2016

Y'all are amazing, as always!

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by - Verified Customer December 26, 2016

excellent service!!

by - Verified Customer December 16, 2016

Friendly staff, good customer service.

by - Verified Customer December 01, 2016

Great!

by - Verified Customer November 27, 2016

Always helpful

by - Verified Customer November 30, 2016

Went in to pay and have my crank pulley removed and put back on, they went above and beyond and did all my pulleys and reassembled my fan with no extra charge. Will highly suggest to all friends and co workers. And will definitely come back again.

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by - Verified Customer November 21, 2016

Great service. Jeff found all problems and fixed them in a timely manner at a good price.

by - Verified Customer November 06, 2016

Great service!

by - Verified Customer November 03, 2016

Very good! We'll be back!

by - Verified Customer October 18, 2016

My European car wouldn't start during the lunch hour, so I called its roadside assistance to have my car jump-started. The technician told me he could replace the low battery right away for $220. I called Japanese Car masters, and they happened to have a battery replacement for my car in stock and would charge me less than $220. So I drove it to Japanese Car masters where they diagnosed the problem (low battery), replaced it, and saved me a bunch of money. No hassle, very friendly, thorough, timely and professional service.

by - Verified Customer October 18, 2016

Service seemed honest and people seemed genuine. A little longer than estimated. No where close by to sit down for a coffee.

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by - Verified Customer October 17, 2016

The service was extremely friendly and fast. The owner was very straight-forward in his explanations and did not muddy the water with any sales pitches. He seemed trustworthy, knowledgeable, and interested in meeting my needs without extra fluff. I was very satisfied with my experience.

by October 15, 2016

Great place to take you car for repair service.

by - Verified Customer October 08, 2016

Very friendly people and atmosphere. Work was done in a timely manner.

by - Verified Customer October 07, 2016

Excellent customer service!

by - Verified Customer October 06, 2016

I recommend Jeff to everyone.

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by - Verified Customer October 05, 2016

Great work.

by - Verified Customer October 03, 2016

Speedy service.

by - Verified Customer September 30, 2016

Problem quickly diagnosed, an additional problem discovered and a cost-effective, on-time repair that added more miles to my car's life.

by - Verified Customer September 30, 2016

They fixed the rear differential and it seems to be no longer making that scraping noise so I believe they did a good job.

by - Verified Customer September 28, 2016

They were very helpful and a great service.

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by - Verified Customer September 22, 2016

I brought my car to do a brake fluid change, Or do a full fluid change.
They only did the master cylinder and they only used half of the fluid (500ml). There is air in the system and now my fly clutch pedal sinks and does not come up after changing gears. I feel lied to and I feel like they thought I was stupid and that I would know the difference. I would never recommend this place for not doing the work completely.

by - Verified Customer July 19, 2016

Very honest and great quality of the service.

by - Verified Customer July 07, 2016

Very friendly staff and quick turnaround.

by - Verified Customer June 30, 2016

Excellent experience

by - Verified Customer June 25, 2016

Work was done as initially laid out in the estimate. However, plastic door frame was broken and jury-rigged back together. Engine trouble light was left on.

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by - Verified Customer June 17, 2016

They were very helpful and professional. I was able to get an appointment same week for a 60000-mile check-up. When they made a small mistake, I came back later the next week, and they fixed the problem very quickly (some loose screws somewhere that were making lots of noise). They also gave me a coupon off my next service.

by - Verified Customer June 11, 2016

Knowledgeable and fair. Doesn't feel like your getting screwed.

by June 09, 2016

Excellent service

by - Verified Customer June 07, 2016

I am happy with the service and I have been given useful and honest suggestions for additional services

by - Verified Customer June 02, 2016

Jeff is nice. He fulfilled his promise that my car will be finished on time.

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by - Verified Customer May 27, 2016

AMAZING! I took my car there to get my window fixed, and they gave me a loaner car because they had it for more than a day. Reasonable price. More problems on my car to fix, so I will definitely be coming back.

by - Verified Customer May 26, 2016

Great experience. The owner is very friendly and has great customer service.

by - Verified Customer May 24, 2016

Very fast, efficient, friendly. Also diagnosed a couple of minor repairs, informing me of their relative time that would be critical. Very pleased with them overall.

by - Verified Customer May 07, 2016

Extremely competent and honest mechanic.

by - Verified Customer May 04, 2016

Always great service.

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by - Verified Customer April 15, 2016

Good experience.

by - Verified Customer April 08, 2016

Very good.

by - Verified Customer March 19, 2016

Straightforward, fair prices, good communication, and efficient service.

by - Verified Customer March 18, 2016

Very professional and very nice service!

by - Verified Customer February 04, 2016

Fast efficient service

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by - Verified Customer January 26, 2016

Quick service at a fair price. Japanese Carmasters was able to fix my fuel pump electrical problem within a few hours. My truck was towed in and I was able to drive out.

by - Verified Customer January 25, 2016

It is an average repair shop. Nothing out of the ordinary.

1 verified customer did not leave comments but provided this rating:
by Anna
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