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Japanese Car Care Specialists

2901 SW 72nd Ave, Miami, FL 33155 Map & directions

Call Now: (305) 851-5586

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About Japanese Car Care Specialists

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
100
Tools & Equipment (?)
94
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Japanese Car Care Specialists is a family owned and operated business that has been serving it's community since 1989. We found Denise and Carlos Nunez, the owners, to be passionate about their business, their community, and their family. Carlos is an ASE Certified Master Technician and a dealer trained Honda technician. He has assembled an experienced staff of individuals who are focused on taking care of their customers. this certified shop is equipped with the automotive tools and equipment needed service and repair your late model computer controlled vehicles. Denise runs the business and strives to provide her customers with the best customer service possible. They work hard to be the dealer alternative for their customers. All work done here is backed by a 24 month/24000 mile warranty for your peace of mind.

Message from the Shop

Family owned and operated since 1989

Auto Makes We Service

Acura Geo Honda
Hyundai Infiniti Isuzu
Kia Lexus Mazda
Mitsubishi Nissan Scion
Suzuki Toyota

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair
Windshield/Glass

Amenities

AAA Member Discount Car Wash Child Friendly Coffee
Early Bird Dropoff Heated Waiting Room Military Discount Open Saturday
Open Weekends Parts/Accessories Rental Car Se Habla Espanol
Senior Discount Service Guarantee Towing Warranty Accepted
Wireless Internet

Customer Reviews 30 verified reviews (33 total)

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Japanese Car Care Specialists
Verified Customer
October 03, 2013

I was extremely happy with the service I was provided.

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Japanese Car Care Specialists
Verified Customer
October 22, 2013

I have been a customer of Japanese Car Care for nearly 20 years. All of the Hondas I've owned were running great thanks to the great job these guys do in repairs and vehicle maintenance.

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Japanese Car Care Specialists
Verified Customer
October 10, 2013

Open and honest communication. Good service.

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Japanese Car Care Specialists
Verified Customer
October 23, 2013

Please add wifi in the waiting room.

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Japanese Car Care Specialists
Verified Customer
October 19, 2013

I have have good past experiences with this shop.

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Japanese Car Care Specialists
Verified Customer
September 24, 2013

Great customer service!

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Japanese Car Care Specialists
Verified Customer
September 20, 2013

I have always been satisfied, and have confidence in their advise.

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Japanese Car Care Specialists
Verified Customer
September 18, 2013

They have serviced several my families and my car for many years, they are excellent.

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Japanese Car Care Specialists
Verified Customer
September 13, 2013

Honest mechanics.

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Japanese Car Care Specialists
Verified Customer
September 11, 2013

The technicians provide professional and courteous work. Japanese Car Care has always provided reliable, fair, and expert service to us for many years.

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Japanese Car Care Specialists
Verified Customer
August 01, 2013

The staff is very knowledgeable about the cars they work on, extremely friendly and helpful. Always looking out for the customers need and not just going for what's in their wallet.

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Japanese Car Care Specialists
Verified Customer
October 19, 2013

I have been a customer of theirs for approximately 19 years. They are honest, helpful, polite, and professional.

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Japanese Car Care Specialists
Verified Customer
October 19, 2013

Honest quality service, reasonable prices.

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Japanese Car Care Specialists
Verified Customer
October 18, 2013

Good service with honesty.

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Japanese Car Care Specialists
Verified Customer
October 16, 2013

Good quality service.

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Japanese Car Care Specialists
Verified Customer
October 16, 2013

Competent and honest.

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Japanese Car Care Specialists
Verified Customer
October 12, 2013

They are fair and honest. Provide good service at a reasonable cost.

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Japanese Car Care Specialists
Verified Customer
October 04, 2013

I have been going to Japanese Car Care for several years. Their service and quality of work has always been top notch.

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Japanese Car Care Specialists
Verified Customer
October 01, 2013

I was satisfied by their service.

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Japanese Car Care Specialists
Verified Customer
October 01, 2013

Competent, trustworthy service

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Japanese Car Care Specialists
Verified Customer
September 28, 2013

Hugo is the best and always goes the extra mile to provide the best service and advice at the best price.

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Japanese Car Care Specialists
Verified Customer
September 21, 2013

Carlos, Hugo and the staff are excellent.

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Japanese Car Care Specialists
Verified Customer
September 19, 2013

They took good care of us.

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Japanese Car Care Specialists
Verified Customer
September 18, 2013

Honesty of the service. They will NEVER recommend a service/part/repair you don't need.

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Japanese Car Care Specialists
Verified Customer
September 17, 2013

Clean shop, good service, reasonable prices.

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Japanese Car Care Specialists
Verified Customer
September 14, 2013

I have been associated with this shop for over 20 years and recommend it.

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Japanese Car Care Specialists
Verified Customer
September 06, 2013

They keep my car in excellent condition.

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Japanese Car Care Specialists
Verified Customer
August 30, 2013

The staff is super attentive and always helpful.

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Japanese Car Care Specialists
Verified Customer
August 15, 2013

My third honda and I would not go anywhere else. Honest with evaluation of car problem.Very fast to fix and I'm on the road again. Everyone is very nice and pleasant as they explain everything. Clean waiting room. A well run family business. I will never go anywhere else....

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Japanese Car Care Specialists
Verified Customer
August 07, 2013

Excellent service; team is very knowledgeable!!! Have trusted them with our cars for many years now!

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Japanese Car Care Specialists
February 17, 2010

I’ve been taking my car to Japanese Car Care for over 5 years. This place is awesome, they are always so nice and totally trust worthy! I know my car is always in good hands when I go there.

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Japanese Car Care Specialists
October 26, 2013

I've been taking my '03 Nissan Maxima and my wife's '00 Honda Civic to Japanese Car Care for the last 10 months for regular maintenance and some other needed repairs, and we could not be happier. Quality work, reasonable prices, and, most importantly, transparency and honesty each and every time. Thanks Carlos and Hugo. You are both great!

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Japanese Car Care Specialists
deleted-21493087-20140219
December 09, 2013

I took my car there a couple of weeks ago just to have a couple of parts replaced.

My car is pretty old and shabby. The only nice thing on the car was my custom license plate frame. It was just a simple black frame that outlined the tag. No frills but that's what made it slick!

I pick up my car thinking everything is fine. The next day or so, I go shopping and realize that they had taken off my license plate frame and replaced it with an advertisement for their repair shop!

I call them up and speak with Hugo, the manager. He says he needs to talk to the mechanic...I forget his name. It takes a day or so for Hugo to talk to him. Turns out the mechanic is the owner! Hugo tried to get me to go over there so they could search for my trunk for my original frame. I had already done that to the 10th degree! No way I was going to drive 20~30 miles for a $10~$20 license plate.

In the end the owner was supposed to call me back but never did. They did nothing! If they were sincere, all they had to do was PayPal me $10 or $20 and I would have been satisfied. PayPaling me would not inconvenience me as I wouldn't have to drive there to get the money or go to the bank if they had sent a check. None of this even crossed their mind. From the get go they never tried to a real solution to the problem.

Steer clear!!!

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  • Happy customers
Hours of Operation
Mon:CLOSED
Tue:8:00am to 6:00pm
Wed:8:00am to 6:00pm
Thu:8:00am to 6:00pm
Fri:8:00am to 6:00pm
Sat:9:00am to 5:00pm
Sun:CLOSED
Call Now:

(305) 851-5586

Auto Repair Experience

  1. Denise and Carlos Nunez , Owners
  2. Established 1989
  3. 3 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 77 Years of Car Repair Experience