Japanese Car Care Specialists
2901 SW 72nd Ave, Miami, FL 33155 Map & directions
Call Now: (305) 851-5586
“Hugo is the best and always goes the extra mile to provide the best service and advice at the best price.”
“Honesty of the service. They will NEVER recommend a service/part/repair you don't need.”
“I have been associated with this shop for over 20 years and recommend it.”
“The staff is super attentive and always helpful.”
“My third honda and I would not go anywhere else. Honest with evaluation of car problem.Very fast to fix and...”
“The staff is very knowledgeable about the cars they work on, extremely friendly and helpful. Always looking...”
“I’ve been taking my car to Japanese Car Care for over 5 years. This place is awesome, they are always so...”
RepairPal’s Comprehensive Evaluation
Japanese Car Care Specialists is a family owned and operated business that has been serving it's community since 1989. We found Denise and Carlos Nunez, the owners, to be passionate about their business, their community, and their family. Carlos is an ASE Certified Master Technician and a dealer trained Honda technician. He has assembled an experienced staff of individuals who are focused on taking care of their customers. this certified shop is equipped with the automotive tools and equipment needed service and repair your late model computer controlled vehicles. Denise runs the business and strives to provide her customers with the best customer service possible. They work hard to be the dealer alternative for their customers. All work done here is backed by a 24 month/24000 mile warranty for your peace of mind.
Message from the Shop
Family owned and operated since 1989
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Hybrid/Electric||Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance|
|Service & Repair||Timing Belts||Tire Sales/Repair||Transmission Repair|
|AAA Member Discount||Car Wash||Child Friendly||Coffee|
|Early Bird Dropoff||Heated Waiting Room||Military Discount||Open Saturday|
|Open Weekends||Parts/Accessories||Rental Car||Se Habla Espanol|
|Senior Discount||Service Guarantee||Towing||Warranty Accepted|
Customer Reviews 30 verified reviews (33 total)30 Sort by: Date |
I've been taking my '03 Nissan Maxima and my wife's '00 Honda Civic to Japanese Car Care for the last 10 months for regular maintenance and some other needed repairs, and we could not be happier. Quality work, reasonable prices, and, most importantly, transparency and honesty each and every time. Thanks Carlos and Hugo. You are both great!
I took my car there a couple of weeks ago just to have a couple of parts replaced.
My car is pretty old and shabby. The only nice thing on the car was my custom license plate frame. It was just a simple black frame that outlined the tag. No frills but that's what made it slick!
I pick up my car thinking everything is fine. The next day or so, I go shopping and realize that they had taken off my license plate frame and replaced it with an advertisement for their repair shop!
I call them up and speak with Hugo, the manager. He says he needs to talk to the mechanic...I forget his name. It takes a day or so for Hugo to talk to him. Turns out the mechanic is the owner! Hugo tried to get me to go over there so they could search for my trunk for my original frame. I had already done that to the 10th degree! No way I was going to drive 20~30 miles for a $10~$20 license plate.
In the end the owner was supposed to call me back but never did. They did nothing! If they were sincere, all they had to do was PayPal me $10 or $20 and I would have been satisfied. PayPaling me would not inconvenience me as I wouldn't have to drive there to get the money or go to the bank if they had sent a check. None of this even crossed their mind. From the get go they never tried to a real solution to the problem.