Jackson's Auto Care has been serving Eugene and the surrounding area since the 1940s with the current ownership coming on board in 2015. Over the years they have developed a loyal following of satisfied customers who described this shop to us as "wonderful”, “honest”, “helpful”, “welcoming” and "courteous". This location features a team of automotive professionals with an excellent mix of experience, ongoing training and ASE Certifications. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Jackson's Auto Care
Eugene, OR 97402 USA
Auto Repair Experience
- Robert Langan, Owner
- Established 2015
- 3 Auto Repair Mechanics on Staff
- 1 ASE Master Auto Technician
- 51 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Transmission Repair
- Extended/Evening Hours
- Loaner Car
- Service Guarantee
- Wireless Internet
Makes We Serve
- Land Rover
As always, I go to Jackson's with confidence - I totally trust their diagnosis and work; AND I enjoy seeing/being with their staff, and especially their good-naturedness and humor!
We brought our car in for a battery issue and they were very thorough. Since I was in need of my car, they were able to prioritize the needs and do what was necessary to keep it safe and running until I could make another appointment. They fixed the issue that day and it was finished well before the day was over. Thanks Jackson's!
Jacksons makes things easy for me to understand. They always take the time to explain my options and figure out what will work best and be most cost effective and safe.
I'm alway's confident my vehicle is thoroughly cared for at Jackson's by competent technicians.
The staff at this business was very helpful.
They do a great job because they are fair and honest. They take the time to explain exactly what is wrong with my vehicle. I am very happy because they don't overcharge me and the work is always done right. The staff is delightful and I wouldn't go anywhere else. This business is comfortable and feels like a family.
My vehicle is working great. The employees were nice and helpful.
This business did a great job from start to finish.
This business did a pretty good job on my vehicle.
The staff is very welcoming, they do a great job and I am happy with their work.
I wanted to upgrade my r12 ac with 134a. I searched the Internet and made calls all over the country to find the correct compressor and associated part for my 1993 Monaco. I live in Georgia and couldn't find anyone who could do it. I was referred to Jackson's. Bob asked pictures of the compressor another parts and had the correct parts in stock. I called him several times for advice which he freely gave. The ac now works as good as new.
Quick and courteous work.
I am very happy with the service provided by this business.
This business always does the service I ask them to do. The staff is kind and considerate and they drive me home and pick me up. I would recommend them for service.
There was no problem during my visit and they provided the service as I asked. I have always taken my vehicle to them and always had good experiences.
Had my pickup towed to Jackson's. They were attentive and kept me informed and found the "tricky" problem. I drove it home that afternoon. Well done.
The overall experience was good. I was happy with the ability of the employees to explain to me what they did.
This business was genuine, nice and true. They were patient with me.
I was very happy with the service from this business.
My overall experience was fine. They were really nice.
I had a great experience at this business. They had great customer service, fixed everything for a reasonable price and they even wiped my vehicle down. They were super friendly, I would definitely go back and definitely recommend them.
I liked the service.
I had a great interaction with the employees from this business. They were very friendly but the quote I received for the work was high and they also told me that my vehicle needed an oil change when I just had one. It made me feel like they were providing a service that my vehicle did not need. I will not recommend this business for reasons already stated.
I was not satisfied with the customer service. Dropped her vehicle off, and explained what I wanted done. The notes were put in the computer. They told me the diagnostic's test would be $130. I received a call, the problem has to repeat itself, so it could not be diagnosed, but I was charged a partial diagnostic fee of $60 for them driving the vehicle around. They failed to repair the turn signals, and did not apologize for the oversight. I do not know whey they would put the information in the computer, if they were not going to read the notes. I think they are kind of flakey, which was really irritating and annoying.
When I was young, I was taught that I should return things in better condition that I got them. That seems to be something learned by the team at Jackson's Complete Auto Care as well because I not only got my routine maintenance done, I got my car back cleaner than when it went in. Thanks!
Prompt service. I was very pleased with service. Had two cars recently serviced.
I know my car is in good hands. The right work at the right time.
I like the people who run this shop. They do good work and are prompt. However, I think they are charging more for some things than they should.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service