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Is a A/T replacement at 82,662 common due to no reverse at times? Linkage V. A/T on 1999 Volkswagen Jetta

Mfg. date:03/99 Engine:2.0,ABA
Just inherited car; only know what repair receipts say.
At 78,704 mls no reverse at times; filter & fluid was changed; 3,958 mls later used trans. installed. Car was owned by my 82 yr. old mother in law. I wonder if she was ripped off. Could it have been a linkage problem since A/T was replaced 3,958 mls. later? In 18,360 mls(5yrs) $8,294 was spent on maintenance at this shop!

Asked by for the 1999 Volkswagen Jetta
possibly but you will never know although this is not uncommon for older german cars. they are good lease cars as long as they are under warranty but after 50k miles they are a money pit
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