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International Sport Motors

✓ RepairPal Certified
gpalazzo@ismotors.com
440 9th St
San Francisco, CA 94103 USA
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17:30
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CLOSED
CLOSED
W
7:30am to 5:30pm
Su
Closed
Th
7:30am to 5:30pm
M
7:30am to 5:30pm
F
7:30am to 5:30pm
T
7:30am to 5:30pm
S
10:00am to 3:00pm
Call now:
(415) 936-7143
54 Verified Reviews

Auto Repair Experience

  • Giovanni Palazzo, Owner
  • Established 1980
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technicians
  • 31 Years of Car Repair Experience
RepairPal Scorecard

International Motor Sports is a family owned repair facility that was established in 1980 by Giovanni Palazzo. Giovanni is a very experienced automotive professional who has spent the past 33+ years building this RepairPal Certified repair facility into a qualified customer friendly place for you and your car. The automotive team here is comprised of factory trained European vehicle technicians who strive for the next level by continuing to attended some of the best automotive training available. Proper tooling and dealership level computer diagnostic equipment help to ensure that your vehicle is repaired in the most professional manner. They back their work with a 24-month / 24,000-mile warranty. IMS is conveniently located in the SOMA area of San Francisco close to public transportation. Low cost rental vehicles are also available for your convenience as well as a clean comfortable waiting area.

Details

Auto Repair Experience

  • Giovanni Palazzo, Owner
  • Established 1980
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technicians
  • 31 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Vehicle Detailing

Amenities

  • AAA Member Discount
  • Car Wash
  • Financing
  • Free Estimates
  • Military Discount
  • Open Saturday
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • ASA
  • WORLDPAC
  • iATN

Message from the Shop

International Sport Motors has been performing professional auto repair, auto body and collision repair for over 35years.

Top-Quality Auto Repair Diagnostics

International Sport Motors uses the world-class Autologic Diagnostics Software for vehicle diagnosis.

Best Warranty in the Automotive Industry

We have a lifetime warranty on all paint, auto body, collision repair and a 3-year / 36,000 mile warranty on all mechanical repairs.

AAA Approved and more...

Our auto repair shop is AAA Approved. All of our mechanics are ASE,and I-CAR certified. We also have the highest rating offered (A+) by the San Francisco Better Business Bureau.

Auto Collision Insurance Claims

We offer great discounts on collision repair work that can be applied towards your auto insurance deductible. We also offer one-day claim approval, provide free estimates and work with all auto insurance carriers.

Makes We Serve

  • Audi
  • BMW
  • Jaguar
  • Land Rover
  • Mercedes-Benz
  • Mini
  • Porsche
  • Smart
  • Volkswagen
Reviews

Overall Rating

56 Verified Reviews
5 stars
(38)
4 stars
(15)
3 stars
(1)
2 stars
(0)
1 star
(2)
by - Verified Customer February 10, 2017

ISM's mechanical service department has my car running in tip top shape!

by - Verified Customer February 08, 2017

They performed a thorough diagnosis and explained the results clearly. Gelina was great to work with.

by - Verified Customer January 30, 2017

Good job.

by - Verified Customer February 02, 2017

Great job!

by - Verified Customer February 01, 2017

The first time I made an appointment with them, right from the start my experience was great! The price was fair and the work was taken care of. Great customer service.

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by - Verified Customer January 18, 2017

Nice experience -- I will be back.

by - Verified Customer January 23, 2017

This is one of the better repair experiences I have had. Jolena is so great.

by - Verified Customer January 26, 2017

I thought Giovanni and his whole crew were very professional the work was fantastic. They did such a good job on my car I didn't recognize it when they returned it.

by - Verified Customer January 26, 2017

Good.

by - Verified Customer January 25, 2017

The team is great, I was treated with respect. I will be back!

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by - Verified Customer January 22, 2017

EXCELLENT.

by - Verified Customer December 22, 2016

Best customer service.

by - Verified Customer January 03, 2017

Great service! Fair prices. Will definitely come back for future service.

by - Verified Customer January 03, 2017

Clear concise commutation. Did exactly what I asked in the time scale I asked them to do it in.

by - Verified Customer December 22, 2016

Gelina is the best!

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by - Verified Customer December 29, 2016

Gelina was very helpful from the very beginning and kept me up to date with calls during the entire process. I am very satisfied with the customer service as well as workmanship at ISM.

by - Verified Customer December 28, 2016

Fast, easy, and on time!

by - Verified Customer December 14, 2016

Great as always!

by - Verified Customer December 15, 2016

IMS is an excellent car repair shop. I have been going to Giovanni since 2006 for Range Rover, and so far I have not been disappointed. He's very considerate, understanding and most of all he know his job. He tells me what I need to repair right away, what can wait etc. They are very diligent!

by - Verified Customer December 14, 2016

I like working with the team there, but there's a lot of back and forth about what's good now and what can be done later. They also should always quote prices for dealer parts and certified 3rd parties.

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by - Verified Customer December 15, 2016

Great experience!

by - Verified Customer December 07, 2016

Excellent service!

by - Verified Customer November 25, 2016

VERY HAPPY WITH WORK DONE!

by - Verified Customer December 01, 2016

Love the service!! Gellina & Giovanni always make me feel special. They always go out of their way to accommodate me. They are the best!!

by - Verified Customer December 01, 2016

Gelena is the best!

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by - Verified Customer November 17, 2016

Giulina is great.

by - Verified Customer November 10, 2016

Jillena is super friendly and knowledgeable and provides superior customer service. Especially great is how thy cover the taxi ride he me after dropping the car off.

by - Verified Customer November 29, 2016

I was very pleased with International Sports Motors. They explained the work to me in detail.

by - Verified Customer February 14, 2014

Friendly, fast, reliable.

by - Verified Customer February 12, 2014

They perform the job well and truthful to the customers.

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by - Verified Customer February 04, 2014

I am not from SF but was traveling when my fuel pump went out on the bay Bridge. They were welcoming and helpful.

by - Verified Customer February 04, 2014

Excellent service.

by - Verified Customer January 29, 2014

Strong customer service, I was kept apprised of the issues and cost associated with fixing them throughout. They performed very extensive research on the problem while working on it on a database so they were able to precisely troubleshoot and quickly fix the issue. Giovanni was exceptionally helpful and professional in his style.

by - Verified Customer January 25, 2014

Outstanding customer service.

by - Verified Customer January 25, 2014

Everything was great, and the owner is very honest.

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by - Verified Customer January 21, 2014

They are always great.

by - Verified Customer January 21, 2014

Giovanni was curtious, professional and honest. My vehicle was repaired perfectly. They even washed it, outstanding...

by - Verified Customer January 16, 2014

I have been very happy with the service that I received from International Sports Motors and will continue to use their services.

by - Verified Customer January 16, 2014

We first took one of our cars (Porsche) to ISM 6 years ago for body work..were very pleased and now all 3 cars have had body work and all other repairs there. Found them to be honest, courteous, very responsive and work was high quality and done promptly. Enough said?

by - Verified Customer December 16, 2013

The service was great. The staff is compassionate. The work done on my car was top-notch. They worked with me as they worked on my car. I will be bringing my car back!

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by - Verified Customer December 11, 2013

Dependable service, done right the first time at a reasonable cost.

by - Verified Customer December 10, 2013

Good work, honest, and they warranty the work. Job always done on time.

by - Verified Customer October 30, 2013

Very good service and quality personal.

by - Verified Customer October 28, 2013

Great job, very professional people.

by - Verified Customer October 26, 2013

Honest service at a good price.

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by - Verified Customer October 25, 2013

Professional service - excellent communication.

by - Verified Customer October 25, 2013

Thorough. Though it was a difficult to diagnose problem, team continuously followed up via phone to help with any issues. Definitely earned their labor time.

by - Verified Customer October 16, 2013

They were very helpful, explained the work to be done. Were cheaper then the dealership and did more work for the money, also completed it in a timely manner.

by - Verified Customer October 10, 2013

Excellent customer service.

by - Verified Customer October 10, 2013

They kept my car almost two days, but they could not repair it. They told me that the car needs a new computer. So they simply started my car and I drove home from San Francisco to WA state. I could not start it next day. I took my car to my mechanic. They only changed a battery. My car runs nicely since then. International Sports Motor charged me $715 for checking, testing for two days. I don't understand that they charged me that much without fixing it.

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by - Verified Customer October 09, 2013

The service was poor and extremely slow. I was told it would be completed in less than one day, and in reality it took THREE. This wouldn't have been that much of an issue if I hadn't informed them that I don't live by the bay. I live two hours away, and I couldn't afford I stay in the city. They told me they would accommodate me and get it done first thing Monday morning. Which was not the truth. Whenever I called to get an update, they were vague and rude and careless. On top of that, I paid them to fix an issue and they didn't actually fix it. Two weeks after the "repair", the issue returned. I've never been so enraged at a business before. Basically I spent $150 for them to keep my car for three days, not fix it, and be be stranded in the city and had to miss two days of work.

by - Verified Customer August 27, 2013

They were very complete and professional.

by - Verified Customer August 19, 2013

Very nice and efficient service, and good workmanship.

by - Verified Customer August 15, 2013

I really enjoyed the service provided and would absolutely recommend ISM. However, I feel it may be more expensive or specialized than many of my acquaintances may need.

by - Verified Customer July 19, 2013

I was out of town for about two weeks after I dropped my car off and they held it for me the entire time no questions asked and no extra charge. I really appreciated that as other spots wouldn't do that for me. I also was very satisfied with the warranty on my repair and the price was comparable to market rates.

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by - Verified Customer May 31, 2013

Repairs done on time and at cost estimate provided.

2 verified customers did not leave comments but provided these ratings:
by Raja
by Nick
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