I have been going to International Sports Motors for over 30 years and have never been disappointed! Giovanni and his staff are helpful, courteous and efficient.
Gelina is terrific - always know what to expect and believe she helps me make the best decision for budget and safety.
The repairs are not quick, but ISM takes such phenomenal care of my car it's well worth the wait!
Professional and the cab ride was appreciated.
Abraham is the best SAAB mechanic I have ever met. He has worked on both my 93-Turbo's for 7 years. He put a Band New out of the crate engine in one, so I can't say enough how glad I am he is at ISM.
It was a stress-free experience - the most that can be said of car repair for me.
Explained work....to be done.
So I went in to get the front & back brakes done bc they were worn down.
Did a check up on my car and everything went very well and I'm super satisfied!
ISM's mechanical service department has my car running in tip top shape!
They performed a thorough diagnosis and explained the results clearly. Gelina was great to work with.
The first time I made an appointment with them, right from the start my experience was great! The price was fair and the work was taken care of. Great customer service.
I thought Giovanni and his whole crew were very professional the work was fantastic. They did such a good job on my car I didn't recognize it when they returned it.
The team is great, I was treated with respect. I will be back!
This is one of the better repair experiences I have had. Jolena is so great.
Nice experience -- I will be back.
Great service! Fair prices. Will definitely come back for future service.
Clear concise commutation. Did exactly what I asked in the time scale I asked them to do it in.
Gelina was very helpful from the very beginning and kept me up to date with calls during the entire process. I am very satisfied with the customer service as well as workmanship at ISM.
Fast, easy, and on time!
Best customer service.
Gelina is the best!
IMS is an excellent car repair shop. I have been going to Giovanni since 2006 for Range Rover, and so far I have not been disappointed. He's very considerate, understanding and most of all he know his job. He tells me what I need to repair right away, what can wait etc. They are very diligent!
Great as always!
I like working with the team there, but there's a lot of back and forth about what's good now and what can be done later. They also should always quote prices for dealer parts and certified 3rd parties.
Love the service!! Gellina & Giovanni always make me feel special. They always go out of their way to accommodate me. They are the best!!
Gelena is the best!
I was very pleased with International Sports Motors. They explained the work to me in detail.
VERY HAPPY WITH WORK DONE!
Giulina is great.
Jillena is super friendly and knowledgeable and provides superior customer service. Especially great is how thy cover the taxi ride he me after dropping the car off.
Friendly, fast, reliable.
They perform the job well and truthful to the customers.
I am not from SF but was traveling when my fuel pump went out on the bay Bridge. They were welcoming and helpful.
Strong customer service, I was kept apprised of the issues and cost associated with fixing them throughout. They performed very extensive research on the problem while working on it on a database so they were able to precisely troubleshoot and quickly fix the issue. Giovanni was exceptionally helpful and professional in his style.
Outstanding customer service.
Everything was great, and the owner is very honest.
They are always great.
Giovanni was curtious, professional and honest. My vehicle was repaired perfectly. They even washed it, outstanding...
I have been very happy with the service that I received from International Sports Motors and will continue to use their services.
We first took one of our cars (Porsche) to ISM 6 years ago for body work..were very pleased and now all 3 cars have had body work and all other repairs there. Found them to be honest, courteous, very responsive and work was high quality and done promptly. Enough said?
The service was great. The staff is compassionate. The work done on my car was top-notch. They worked with me as they worked on my car. I will be bringing my car back!
Dependable service, done right the first time at a reasonable cost.
Good work, honest, and they warranty the work. Job always done on time.
Very good service and quality personal.
Great job, very professional people.
Honest service at a good price.
Thorough. Though it was a difficult to diagnose problem, team continuously followed up via phone to help with any issues. Definitely earned their labor time.
Professional service - excellent communication.
They were very helpful, explained the work to be done. Were cheaper then the dealership and did more work for the money, also completed it in a timely manner.
Excellent customer service.
They kept my car almost two days, but they could not repair it. They told me that the car needs a new computer. So they simply started my car and I drove home from San Francisco to WA state. I could not start it next day. I took my car to my mechanic. They only changed a battery. My car runs nicely since then. International Sports Motor charged me $715 for checking, testing for two days. I don't understand that they charged me that much without fixing it.
The service was poor and extremely slow. I was told it would be completed in less than one day, and in reality it took THREE. This wouldn't have been that much of an issue if I hadn't informed them that I don't live by the bay. I live two hours away, and I couldn't afford I stay in the city. They told me they would accommodate me and get it done first thing Monday morning. Which was not the truth. Whenever I called to get an update, they were vague and rude and careless. On top of that, I paid them to fix an issue and they didn't actually fix it. Two weeks after the "repair", the issue returned. I've never been so enraged at a business before. Basically I spent $150 for them to keep my car for three days, not fix it, and be be stranded in the city and had to miss two days of work.
They were very complete and professional.
Very nice and efficient service, and good workmanship.
I really enjoyed the service provided and would absolutely recommend ISM. However, I feel it may be more expensive or specialized than many of my acquaintances may need.
I was out of town for about two weeks after I dropped my car off and they held it for me the entire time no questions asked and no extra charge. I really appreciated that as other spots wouldn't do that for me. I also was very satisfied with the warranty on my repair and the price was comparable to market rates.
Repairs done on time and at cost estimate provided.