International Motor Group

✓ RepairPal Certified
lenny@imgcars.com
4614 Post Rd
Warwick, RI 02818 USA
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07:30
17:30
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07:30
17:30
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07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
07:30
12:00
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OPEN NOW
Th
7:30am to 5:30pm
OPEN NOW
Su
Closed
Th
7:30am to 5:30pm
M
7:30am to 5:30pm
F
7:30am to 5:30pm
T
7:30am to 5:30pm
S
7:30am to 12:00pm
W
7:30am to 5:30pm
Call now:
(401) 622-4678
36 Verified Reviews

Auto Repair Experience

  • Ernest Sawyer, Manager
  • Established 1981
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 49 Years of Car Repair Experience
RepairPal Scorecard

International Motor Group was established in 1981 and has been providing Warwick and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of experienced, well trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Ernest Sawyer, Manager
  • Established 1981
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 49 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • AAA Member Discount
  • Car Pickup/Dropoff
  • Car Wash
  • Early Bird Dropoff
  • Free Estimates
  • Loaner Car
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • iATN

Message from the Shop

International Motor Group was established in 1981 and has been providing Warwick and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of experienced, well trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

36 Verified Reviews
by - Verified Customer March 09, 2015

We have been going there for eight to ten years and we are very satisfied of the quality of service and honesty. We have purchased a couple of cars there.

by March 08, 2015

I like that they fix the problem correctly, but they can be a little expensive.

by - Verified Customer March 05, 2015

They have good service and they treat you very well.

by March 05, 2015

They get the work done in a timely manner.

by March 04, 2015

I live a mile away from International and for a while I didn't go there for quality purposes and now owners changed things up a bit, i'm satisfied after I gave them a second chance.

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by - Verified Customer March 03, 2015

Good service, informative, pleasant.

by - Verified Customer March 02, 2015

Want you said you would do or not do was done , everything explained.

by - Verified Customer March 02, 2015

The customer service representative was very knowledgeable and helpful.

by - Verified Customer March 01, 2015

They are always prompt, their prices are right and they always do a good job.

by February 28, 2015

While the initial service was excellent, it seemed to slip over time. After the 1st service the car was cleaned quickly etc. Later it seemed the focus was to get the work done with no consideration for client experience. Also, I felt nickeled and dimed. Going in for an oil change turned into bills for $200 for "extras" which I was not consulted about. Finally, I spent over $4k on major repairs/service. The very next visit for an oil change the told me I needed another $600 in work. Seems like they are always looking to get more out of my pocket. I also do not like the constant email and text prompts. If I don't respond to them, it may be because there schedule of when I need work does not match mine. I would prefer a call asking me how the car is running and making sure I am on target rather than being told in a text that I need service.

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by - Verified Customer February 26, 2015

Excellent service.

by - Verified Customer February 23, 2015

They are very efficient and very nice, they provide a car if you need one while they work.

by - Verified Customer February 23, 2015

Not happy with my last service.

by - Verified Customer February 21, 2015

They are very good and helpful, and they help me fix my ride to work.

by February 16, 2015

Good service.

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by - Verified Customer February 09, 2015

International consistently provides superior service.

by January 31, 2015

They fixed what was wrong.

by - Verified Customer January 25, 2015

Service was good.

by - Verified Customer January 15, 2015

Great technical knowledge combined with high desire for customer satisfaction.

by - Verified Customer January 15, 2015

Friendly, accommodating service as promised. Loaner car at no charge. Work guaranteed. Discounts applied since I purchased the car at IMG group.

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by - Verified Customer January 12, 2015

Friendly, courteous, and attentive customer service. Good quality work/repair.

by - Verified Customer January 09, 2015

They do a great job.

by January 03, 2015

Good Service.

by - Verified Customer December 28, 2014

I had electrical problem and IMG could not fix it. I had to take it to Tasca for service which ended up costing me an extra $300 for diagnostic repairs.

by - Verified Customer December 19, 2014

Courteous service advisors.

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by - Verified Customer December 18, 2014

Great service and honesty.

by - Verified Customer December 03, 2014

The staff is always accommodating and communicates with me very well. I have never had to take my car back because the repair did not work out. I feel that they always try to give me a fair price for repairs.

by - Verified Customer November 23, 2014

They did a good job and I was very happy with the service I received.

by - Verified Customer November 21, 2014

The service I received was excellent from my sales man, Jason. Also, from the repair shop rep. When I got an oil change.

by November 19, 2014

Number 1 in know how, customer respect, and professional from start to finish. No one better in buying a car from, to service of any make or model car on the road today. I will not go to any other place.

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by - Verified Customer November 07, 2014

They were quite knowledgeable & helped solve some issues I was having with my vehicle. I feel confident they know what they're doing when it comes to my type of car.

by - Verified Customer October 15, 2014

Honest and pleasant to deal with.

by - Verified Customer September 17, 2014

Excellent auto service, and knowledgeable, considerate & extremely polite employees.

by - Verified Customer September 11, 2014

The bill was higher than they quoted. When I called them on it, they said they made a mistake and reduced the cost to what they quoted. Seemed sleazy.

2 verified customers did not leave comments but provided these ratings:
by Emily
by 1 verified reviewer
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