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Intell Auto Service

(703) 972-2133
49 Verified Reviews
intellautoservice@gmail.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
15:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M
8:00am to 6:00pm
T
8:00am to 6:00pm
W
8:00am to 6:00pm
Th
8:00am to 6:00pm
F
8:00am to 6:00pm
S
8:00am to 3:00pm

ADDRESS

23585 Overland Dr
Suite #116
Sterling, VA 20166 USA

AUTO REPAIR EXPERIENCE

  • John Lee, Manager
  • Established 2009
  • 2 Auto Repair Mechanics on Staff
  • 62 Years of Car Repair Experience

Intell Auto Service Reviews

OVERALL RATING

49 Verified Reviews
5 stars
(41)
4 stars
(7)
3 stars
(1)
2 stars
(0)
1 star
(0)
by - Verified Customer April 10, 2017

it's great repair shop ever.

by - Verified Customer April 06, 2017

I like John and his team. They don't recommend unnecessary work items. So far very dependable. I strongly recommend owners to consider for repairs.

by - Verified Customer March 20, 2017

These guys are fair and well priced.

by - Verified Customer March 15, 2017

Good service.

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by - Verified Customer March 10, 2017

Awesome, as always.

by - Verified Customer March 03, 2017

Johnny and Kwan took great car of my car. Highly recommend.

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by - Verified Customer February 12, 2017

Great.

by - Verified Customer January 20, 2017

Professional, Knowledgeable, Customer Friendly Staff.

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by - Verified Customer January 17, 2017

they were great!

by - Verified Customer January 09, 2017

I was very pleased and plan to return for other car repairs as needed.

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by - Verified Customer January 03, 2017

Excellent work and excellent customer care !

by - Verified Customer December 02, 2016

Great first experience with this shop. Will definitely go back.

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by - Verified Customer November 18, 2016

I received excellent service from Intell Auto Service.

Intell is very responsive and display a level of willingness to get the job done more so than any other auto repair shop I have dealt with.

I greatly appreciate their level of expertise and customer service.

by - Verified Customer November 11, 2016

Very professional, work done right the first time,
Recommended.

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by - Verified Customer September 03, 2016

He is an honest gentleman. Excellent customer service.

by - Verified Customer September 01, 2016

I will go back.

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by - Verified Customer August 29, 2016

Prompt, high quality technical service. Solid diagnosis and easy to understand analysis and recommendations.

by - Verified Customer August 25, 2016

Excellent diagnosis and repair. They even helped me out at the last minute with transportation.

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by - Verified Customer August 24, 2016

Cost effective, extremely friendly and knowledgeable service.

by - Verified Customer August 22, 2016

Outstanding Service.

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by - Verified Customer August 20, 2016

John repaired a damaged windshield for us at a competitive price and it was completed same day. Service was excellent, as always.

by - Verified Customer August 15, 2016

John and his mechanic were able to quickly identify where the sound was coming from. Rear brake pads were quickly replaced and I was back on the road within an hour.

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by - Verified Customer August 11, 2016

Friendly service and very professional.

by - Verified Customer August 06, 2016

Honest, friendly, efficient.

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by - Verified Customer August 05, 2016

Good response and service.

by - Verified Customer August 01, 2016

His job is to replace new tires and balance, but during inspections he found another problem ball joint. He called me first and advised needs to be fixed and now the LR3 working properly. His knowledge and skills of all technicians at the Intell Auto is ABOVE & BEYOND. They are excellent mechanics / technicians with very reasonable price and work guarantee.

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by - Verified Customer August 01, 2016

Mr. Lee is very thorough in his diagnoses, making the maximum effort to correctly diagnose and permanently fix problems.

by - Verified Customer July 30, 2016

Mr. Lee was wonderful - walked me through what repairs were needed and kept costs extremely reasonable.

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by July 30, 2016

Excellent.

by July 20, 2016

Honest shop you can trust.

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by - Verified Customer July 18, 2016

Quick, comprehensive and thorough!

by - Verified Customer July 16, 2016

Excellent!

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by - Verified Customer July 12, 2016

Mr. Lee was extremely helpful, honest, and transparent. While the cost of labor felt a bit excessive, I felt at ease due to Mr. Lee going out of his way to check my car in its entirety, rather than what I just brought it in for. He did not try to convince me that other services were vital just to make a buck.

by - Verified Customer April 09, 2016

I trust the owner and mechanic and have followed them through a location change. I have actually recommended him to friends twice in the past couple of weeks.

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by - Verified Customer April 02, 2016

John is excellent with everything he does. He is honest and trustworthy.

by - Verified Customer March 30, 2016

Excellent service from Mr. Lee.

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by - Verified Customer March 24, 2016

Excellent customer service.

by March 21, 2016

John and team are the absolute best. I don't trust my car with anyone else!

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by - Verified Customer March 17, 2016

The work you do is incredible and the pricing is great!

by - Verified Customer March 12, 2016

Very good work, great pricing. I never felt or feeling like they are trying to up sale me on an unnecessary repair.

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by - Verified Customer March 02, 2016

John is very knowledgeable and fair. He explains everything and will show you what needs to be done.

by - Verified Customer February 24, 2016

I have been very happy with owner John. He provide honest service and charge very reasonable price.

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by - Verified Customer January 15, 2016

Great customer service, honest mechanic.. backs all his work. If issue isn't fixed even if it isn't his fault he will fix for free.

by - Verified Customer January 06, 2016

I have been with them since they're in the neighborhood, even before they opened a new place, bigger and better service. John and Lee were two guys who are skilled and honest in doing the job.

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by - Verified Customer December 11, 2015

Great service... Great Price... Exceeded expectations.

by - Verified Customer November 25, 2015

Honest and good customer service.

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Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

MESSAGE FROM THE SHOP

Here at Intell Auto Service, we pride ourselves in providing excellent service.

WE HAVE MOVED
AND CHANGED OUR BUSINESS NAME!
"Spring Automotive" has changed its name to "Intell Auto Service" and we are pleased to announce that we have now relocated!

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
98
CUSTOMER AMENITIES
95

Intell Auto Service has been serving the community of Sterling since 2009. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “knowledgeable”, “honest”, “excellent”, and “great”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.


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