Intell Auto Service has been serving the community of Sterling since 2009. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “knowledgeable”, “honest”, “excellent”, and “great”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.
Intell Auto Service
Sterling, VA 20166 USA
Auto Repair Experience
- John Lee, Manager
- Established 2009
- 2 Auto Repair Mechanics on Staff
- 62 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- AAA Member Discount
- Car Delivery
- Car Pickup/Dropoff
- Early Bird Dropoff
- Free Estimates
- Free Multi-Point Safety Inspection
- Heated Waiting Room
- Loaner Car
- Military Discount
- Open Saturday
- Senior Discount
- Service Guarantee
- Shopping Nearby
- Warranty Accepted
- Wireless Internet
Makes We Serve
- Land Rover
I was very pleased and plan to return for other car repairs as needed.
Excellent work and excellent customer care !
Great first experience with this shop. Will definitely go back.
I received excellent service from Intell Auto Service.
Intell is very responsive and display a level of willingness to get the job done more so than any other auto repair shop I have dealt with.
I greatly appreciate their level of expertise and customer service.
Very professional, work done right the first time,
He is an honest gentleman. Excellent customer service.
I will go back.
Prompt, high quality technical service. Solid diagnosis and easy to understand analysis and recommendations.
Excellent diagnosis and repair. They even helped me out at the last minute with transportation.
Cost effective, extremely friendly and knowledgeable service.
John repaired a damaged windshield for us at a competitive price and it was completed same day. Service was excellent, as always.
John and his mechanic were able to quickly identify where the sound was coming from. Rear brake pads were quickly replaced and I was back on the road within an hour.
I had my radiator, water pump and thermostat replaced due to my BMW was over heating. Diagnosis from Intell was to replace these parts. Which I did and my car is still over heating.
Friendly service and very professional.
Honest, friendly, efficient.
Good response and service.
His job is to replace new tires and balance, but during inspections he found another problem ball joint. He called me first and advised needs to be fixed and now the LR3 working properly. His knowledge and skills of all technicians at the Intell Auto is ABOVE & BEYOND. They are excellent mechanics / technicians with very reasonable price and work guarantee.
Mr. Lee is very thorough in his diagnoses, making the maximum effort to correctly diagnose and permanently fix problems.
Mr. Lee was wonderful - walked me through what repairs were needed and kept costs extremely reasonable.
Honest shop you can trust.
Quick, comprehensive and thorough!
Mr. Lee was extremely helpful, honest, and transparent. While the cost of labor felt a bit excessive, I felt at ease due to Mr. Lee going out of his way to check my car in its entirety, rather than what I just brought it in for. He did not try to convince me that other services were vital just to make a buck.
I trust the owner and mechanic and have followed them through a location change. I have actually recommended him to friends twice in the past couple of weeks.
John is excellent with everything he does. He is honest and trustworthy.
Excellent service from Mr. Lee.
Excellent customer service.
John and team are the absolute best. I don't trust my car with anyone else!
The work you do is incredible and the pricing is great!
Very good work, great pricing. I never felt or feeling like they are trying to up sale me on an unnecessary repair.
John is very knowledgeable and fair. He explains everything and will show you what needs to be done.
I have been very happy with owner John. He provide honest service and charge very reasonable price.
Great customer service, honest mechanic.. backs all his work. If issue isn't fixed even if it isn't his fault he will fix for free.
I have been with them since they're in the neighborhood, even before they opened a new place, bigger and better service. John and Lee were two guys who are skilled and honest in doing the job.
Great service... Great Price... Exceeded expectations.
Honest and good customer service.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service