Integrity Automotive Service

This shop is not RepairPal Certified. Learn more
107 Whispering Pines Dr
Scotts Valley, CA 95066
(831) 439-9631

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Message from the Shop
We have been in business for over 15 years.
Details

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Early Bird Dropoff
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shopping Nearby
  • Shuttle

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

Customer Reviews

October 21, 2012

I have used this shop in the past and have found them to be honest and do good work at a reasonable price so when my car broke down and needed a fuel pump done I thought it would be a no brainer to have the car towed there to have the work done. Normally I like to do the work on my car myself but I don't have the knowledge or the tools for big jobs that require a lift so I figured I would let them do the work. I was prepared for it to be a pricey job given the labor involved and it did turn out the price for the job itself was fair BUT then they started naming off other things they said needed to be done such as belts needing to be replaced and the brakes needing to be done saying they were metal to metal and the rotors were warped so they would need to be replaced. This smelled fishy to me since I know with my car when those things need to be replaced they will start making squealing and squeaking noises to let you know they need to be replaced. I told them to just fix the pump and change the fuel filter (since it needed to be replaced) and told him I would check it out myself. When they called to let me know the car was ready they still tried to get me to authorize other things to do saying they were badly needed which I knew was a lie so I told them no. Picking up the car they were STILL trying to get me to do the things they mentioned earlier and told them no again, paid and left. When I got home I inspected everything and found it to be fine, but knowing I'm no skilled mechanic decided to get a second opinion from my dad who's been a licensed automotive technician for 30 plus years. He confirmed that there was nothing wrong with the things they mentioned with the exception being the brake pads would need to be replaced in maybe a year or so. No where near the metal to metal they where talking about and the rotors were perfectly fine. I also found out from him that the shop has changed hands recently so if you need work done other than an oil change I strongly suggest that you take your business elsewhere; since if you don't have the slightest idea about cars they will take you for all your worth!

June 24, 2010

I've been getting my oil changed there for years, there honest and knowledgable.
Then I needed some major engine work done . They kept me posted and up to date with every procedure. They made it quick and painless as possible. Thanks to AAA
I would have never known they were in scotts valley.

December 31, 2009

i came in with my car for a water pump leak. The service write wrote the car up for inspection and told me that once we find what going on we will call you, He did just that, called after inspection and gave me an accurate estimate. My car was done at the time it was promised and the entire staff was very friendly and knowledgeable. I would definitely recommend this shop to anyone. I also went there because they were AAA certified.

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