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Innovative Autocare

4901 S Main St, Akron, OH 44319 Map & directions

Call Now: (330) 680-5837

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About Innovative Autocare

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability
100
Tools & Equipment
92
Customer Service
98
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

The Akron location of Innovative Autocare has been serving the local community since 2001. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “friendly”, “excellent”, “honest”, and “awesome”. This location features a team of automotive professionals whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.

Message from the Shop

Our mission is to provide the best auto repair service while avoiding the negative stereotype of the "mechanic" by quoting an exact price, maintaining an extended warranty, offering quality parts and delivering personalized service.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jeep Kia
Land Rover Lexus Lincoln
Mazda Mercedes-Benz Mercury
Mini Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Extended/Evening Hours Free Estimates Free Multi-Point Safety Inspection
Heated Waiting Room Military Discount Open Saturday Senior Discount
Service Guarantee Shuttle Towing

Customer Reviews 25 verified reviews

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Innovative Autocare
Verified Customer
March 02, 2015

They have always been good. They back their work. They always check to make sure everything is okay. He has gone out of his way to be a good technician. The fact is he has been a good friend also he has picked me up and dropped me off.

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Innovative Autocare
Verified Customer
February 24, 2015

They are honest, fair, and they don't give you the run around. They don't try to sell you on things you don't need. The people are friendly.

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Innovative Autocare
Verified Customer
February 23, 2015

I took the car to 3 mechanics and this was the only one to find and correct problem.

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Innovative Autocare
Verified Customer
February 20, 2015

Quality service and personal care every time I call.

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Innovative Autocare
Verified Customer
February 17, 2015

I never had any trouble with them. They do good work.

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Innovative Autocare
Verified Customer
February 10, 2015

They were nice and explained to me what was wrong with my car. they contacted me before making any repairs to the car to make sure I agreed to the cost of the repairs.

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Innovative Autocare
Verified Customer
February 09, 2015

For some instances they give me great deal and help me out. In other cases they do their best to get you a good deal, but it does not always work out.

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Innovative Autocare
Verified Customer
February 01, 2015

I thought their work was quality, and the price was reasonable.

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Innovative Autocare
Verified Customer
January 30, 2015

I guess they did good work, but the primary reason to go there.. I went there for an oil change, but they didn't have the right oil so they didn't change the oil.

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Innovative Autocare
Verified Customer
January 25, 2015

Excellent service, honest, fast.

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Innovative Autocare
Verified Customer
January 20, 2015

Jeff and his staff gave our family excellent service.

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Innovative Autocare
Verified Customer
January 19, 2015

They always do a good job.

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Innovative Autocare
Verified Customer
January 19, 2015

Service was good, friendly.

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Innovative Autocare
Verified Customer
January 16, 2015

They do great work.

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Innovative Autocare
Verified Customer
January 04, 2015

They always go the extra mile to make sure you are satisfied with their service. Greeted very nicely even though I dropped in very close to quitting time.

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Innovative Autocare
Verified Customer
December 29, 2014

I have been having my cars serviced at Innovative Autocare since at least 2001 and they have always done great work and provided excellent customer service.

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Innovative Autocare
Verified Customer
December 29, 2014

Very thorough exam of car and communication with me. They also followed up with me after car done. Given slightly lower score because oil change sensor not reset (so it now says I'm 1,000 miles overdue) and steering wheel was dirty.

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Innovative Autocare
Verified Customer
December 28, 2014

Great service and price.

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Innovative Autocare
Verified Customer
December 10, 2014

If they didn't fix it the first time they made sure it was next and it didn't cost more if it was the same thing.

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Innovative Autocare
Verified Customer
December 10, 2014

Awesome service!

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Innovative Autocare
Verified Customer
November 23, 2014

Good service, and what was done was explained well.

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Innovative Autocare
Verified Customer
November 13, 2014

They did a really good job and made reccomendations.

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Innovative Autocare
Verified Customer
October 30, 2014

Excellent service and they didn't lie.

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Innovative Autocare
Verified Customer
October 12, 2014

Had to take vehicle back 4 times to get it fixed correctly.

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Innovative Autocare
Verified Customer
October 02, 2014

They where very helpful.

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Get Directions to Innovative Autocare
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon:7:30am to 6:00pm
Tue:7:30am to 6:00pm
Wed:7:30am to 6:00pm
Thu:7:30am to 7:00pm
Fri:7:30am to 5:00pm
Sat:7:30am to 2:00pm
Sun:CLOSED
Call Now:

(330) 680-5837

Auto Repair Experience

  1. Jeff Goodwin, Owner
  2. Established 2001
  3. 3 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 33 Years of Car Repair Experience