Innovative Auto Works was established in 1992 and has been providing Plano and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “reliable”, “honest”, “professional”, and “courteous”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Innovative Auto Works
Plano, TX 75075 USA
Auto Repair Experience
- Rick Palmer, Owner
- Established 1992
- 4 Auto Repair Mechanics on Staff
- 2 ASE Certified Auto Technicians
- 120 Years of Car Repair Experience
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Early Bird Dropoff
- Service Guarantee
- Wireless Internet
Makes We Serve
Work performed as promised. Thanks!
The service of my new brakes and struts was excellent. But unfortunately, a day later I was in the car collision that totaled my car. As I look for another car, I will definitely consider your auto repair service. The manager and staff are very kind. Thanks a lot.
Awesome, trustworthy auto shop...would not go anywhere else on the planet!!
The best ....anywhere!
Excellent service as always, been a customer for 20 + years.
A little pricey but good service.
Replaced the rear shocks on a 12 yr old, 165,000-mile Infinity G35 coupe. They scheduled me in at a convenient time, performed the work within the predicted completion time, and called me when it was finished. It drives significantly better.
Love coming to Innovative. They are very professional, excellent at diagnosing car problems & repairing them, and honest when your car does not need a repair.
I was able to schedule a same-day appointment that was completed before the end of the day. Work was done quickly and well.
Awesome folks doing a crack-up job!
Great...there for state inspection. Appt for 10:00. Had a bay open and waiting for me!!!
As always excellent work performed, at lower prices than competitors, and reassurance knowing that my family is safe when travelling. Great job guys!
I like Ken and Rick.
First time customer. Ken was very friendly. Did not try and upsell me. Will def. come back and recommend to others.
We tried to fix something ourselves, but part was stuck, so we took the vehicle to Innovative and they had it done while we waited for a very reasonable price.
Always receive the best work on my car and wonderful attention from the front desk.
Innovative Auto Works is a reputable and customer sensitive auto shop that always provides quality care.
Honest, friendly, no-pressure!
I happen to like the service they provide.
You do good work at a fair price.
Quick, professional, courteous service!
I find them very good at diagnosing problems and fixing them in a timely manner.
The service is outstanding.
I appreciate the honesty and integrity of the team at Innovative. They are forthright and do quality work.
It was a good repair.
Great work! Friendly staff.
Innovative has the top mechanics and they will service only what needs to be done and nothing more. Great customer service too!
Innovative always provides excellent service and they won't fix if it don't need repairing. They are very honest and trustworthy. I recommend them on my next door web site regularly.
I like the shop and the people.
Great service, honesty, reliability.
I've trusted my CRV in their care since I bought it. Now, after 120,000 miles, it still runs like new.
They are fast, reliable, and great to deal with.
Excellent work ethic and a great price.
Innovative is honest about what needs to be done immediately, what can wait a bit, and what I might want to do at some time in the future. They don't try to do repairs that aren't needed.
Good fast quality work but a bit pricey.
Trustworthy repairmen. Ken at front desk is great!
I have used them for years. They are professional and have always repaired my car in a timely manner. Honest and reasonably priced.
They are professional, the work is completed in a timely manner and is always perfect. Their prices are great also.
I like the patience of the staff and they are eager to sort things out.
They really care about their customers and doing the best job they can. Their prices are also incredibly fair.
Innovative has consistently taken my vehicles in for repairs on the day I call, or at least the next day. I have never needed to take my vehicles back for anything they may have not repaired correctly the first time. I have confidence in their service(s) and to be honest, they are some of the nicest people I know.
They have always provided excellent service.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service