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Indian River Auto & Transmission Repair

5225 Indian River Rd Ste C , Virginia Beach, VA 23464 Map & directions

Call Now: (757) 383-7556

About Indian River Auto & Transmission Repair

Hours of Operation
Mon - Fri:8:00am to 5:30pm
Address

5225 Indian River Rd Ste C Virginia BeachVA 23464 
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Note: This shop does not sell parts directly.

Call Now: (757) 383-7556

Tips for An Effective Shop Phone Call:

  • Mention RepairPal to receive your RepairPal 1-year / 12,000 mile service warranty and fair price guarantee.
  • Know your Make Model & Year (2011 Honda Accord EX).
  • Clearly describe your problem (car won’t start, check engine light is on, etc.).

Customer Reviews

Helpful Sort by: Date | Helpful
Indian River Auto & Transmission Repair
October 05, 2014

The staff was friendly and helpful and got my car back on the road.

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Indian River Auto & Transmission Repair
October 30, 2014

My tire pressure light was on. I had never been to this shop before but it was close to my house, so I pulled in and asked if they could help me. Even though it was busy at the shop, they immediately checked the pressure in all four tires, filled up the one that was low and said I was good to go. They did not charge me and would not even take a little cash I offered for their trouble. Very friendly, fast service.

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Indian River Auto & Transmission Repair
October 11, 2014

These People Are Absolutely The Best Ever! Friendly office staff, great shop management, and have worked tirelessly to get my vehicle in great shape. The problems of the past have been totally rectified. The issues that came up were dealt with swiftly and they will do anything to make it right. I positively love it here. All old reviews that are negative were before some much needed changes were made in the business. I would recommend this shop to anyone, but especially if you are military. The discounts are fantastic and they truly do their best to take care of us!

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Indian River Auto & Transmission Repair
September 03, 2013

I was very impressed and the owner is really hot!!!!!!!!

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Indian River Auto & Transmission Repair
November 19, 2014

This repair shop has done a horrible job so far with my vehicle...notice I did say so far. From my initial visit until now it has been 6 WEEKS (4 weeks since they initially gave the car back and said it was good to go) and my vehicle is doing the same thing. My transmission was not functioning properly so I figured that a TRANSMISSION shop would be able to deal with it properly. At first the customer service was average; after they received my payment in full the customer service was non-existent. They wouldn't call to give status updates on my vehicle; I had to call in. The excuse was that they were so busy that they didn't call anyone...what kind of customer service is that? After spending nearly $2k on a transmission rebuild they are now saying it's a sensor that's not part of the trans but rather the engine that's causing it to not function properly.

I can't begin to communicate how much I REGRET taking my business to this establishment. I'm military and figured that since the owner is a military dependent that they would be more helpful. Upon calling to meet at the shop, he was not willing to hear my side of the story, but simply saying that 'he had spoken with the mechanic already'.

If you are looking for a place for your family vehicle, fleet, or used car inventory to stay up to snuff on your maintenance with DO NOT GIVE THEM YOUR BUSINESS.

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Indian River Auto & Transmission Repair
September 26, 2014

This is by far THE WORST shop i have ever dealt with in my 41 yrs of living i dont even like writing reviews but i am attempting to save any and everyone from choosing this "Business" before any other... i mean these ppl are crooks and dont give 2 sh**s about your problems !! consumer by all means please beware.

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Indian River Auto & Transmission Repair
June 17, 2014

This is a bait and switch operation BUYER BEWARE. You will be charged for new parts and get used junk yard parts that have been painted. The management is childish and throws temper tantrums on employees and cheats employees out of their wages and constantly has a help wanted add on Craigslist because of this childish behavior. Hides from customers that try to contact him with legitimate complaints of poor service or quality of repairs. Just read the only other review that only say's "the owner is hot" and nothing more REALLY ??? (how does he have time to run a business when he is out flirting most of the day being a hotshot playboy) ?????

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Hours of Operation
Mon - Fri:8:00am to 5:30pm
Call Now:

(757) 383-7556

Auto Repair Experience

  1. Travis Knight, Owner
  2. Established 2012
  3. 2 Auto Repair Mechanics on Staff
  4. 42 Years of Car Repair Experience