About Indian River Auto & Transmission Repair
RepairPal’s Comprehensive Evaluation
Indian River Auto & Transmission Repair has been serving the Virginia Beach area since the beginning of 2012 and has been working hard to established themselves as one of the best auto shops. The experienced staff has been keeping up with current technologies by attending on going training regularly. They have equipped themselves with the some of the latest automotive tools and computer diagnostic equipment to make professional repairs on your late model vehicle. They are capable of a wide range of automotive repairs ranging from transmission rebuilding and repairs to computer diagnostics. All work is backed with a minimum 24-month / 30,000-mile warranty for your peace of mind. Shuttle service, early bird drop off, and wireless internet are available for your convenience.
Auto Makes We Service
|AC/Heating||Check Engine Light||Diagnosis||Muffler & Exhaust|
|Oil Change & Lube||Scheduled Maintenance||Service & Repair||Timing Belts|
|Coffee||Financing||Free Inspection||Service Guarantee|
|Shopping Nearby||Shuttle||Wireless Internet|
Customer Reviews 0 verified reviews (10 total)0 Sort by: Date |
My tire pressure light was on. I had never been to this shop before but it was close to my house, so I pulled in and asked if they could help me. Even though it was busy at the shop, they immediately checked the pressure in all four tires, filled up the one that was low and said I was good to go. They did not charge me and would not even take a little cash I offered for their trouble. Very friendly, fast service.
These People Are Absolutely The Best Ever! Friendly office staff, great shop management, and have worked tirelessly to get my vehicle in great shape. The problems of the past have been totally rectified. The issues that came up were dealt with swiftly and they will do anything to make it right. I positively love it here. All old reviews that are negative were before some much needed changes were made in the business. I would recommend this shop to anyone, but especially if you are military. The discounts are fantastic and they truly do their best to take care of us!
This repair shop has done a horrible job so far with my vehicle...notice I did say so far. From my initial visit until now it has been 6 WEEKS (4 weeks since they initially gave the car back and said it was good to go) and my vehicle is doing the same thing. My transmission was not functioning properly so I figured that a TRANSMISSION shop would be able to deal with it properly. At first the customer service was average; after they received my payment in full the customer service was non-existent. They wouldn't call to give status updates on my vehicle; I had to call in. The excuse was that they were so busy that they didn't call anyone...what kind of customer service is that? After spending nearly $2k on a transmission rebuild they are now saying it's a sensor that's not part of the trans but rather the engine that's causing it to not function properly.
I can't begin to communicate how much I REGRET taking my business to this establishment. I'm military and figured that since the owner is a military dependent that they would be more helpful. Upon calling to meet at the shop, he was not willing to hear my side of the story, but simply saying that 'he had spoken with the mechanic already'.
If you are looking for a place for your family vehicle, fleet, or used car inventory to stay up to snuff on your maintenance with DO NOT GIVE THEM YOUR BUSINESS.
This is by far THE WORST shop i have ever dealt with in my 41 yrs of living i dont even like writing reviews but i am attempting to save any and everyone from choosing this "Business" before any other... i mean these ppl are crooks and dont give 2 sh**s about your problems !! consumer by all means please beware.
Indian River Auto & Transmission's sign caught my attention while traveling to and fro from work. I was in need to have my transmission looked at because I was told my fluid was low and so was my money. The no charge to diagnose and the fact that your store appeared to be a private own shop caught my attention because I have an older vehicle and I was interested in personal care because I am currently not in the position to buy brand new. So one day I decided to stop in. Thus far I am pleased with the work that was done, non related to the transmission issue that has now transpired. The manager Mike is great. He has a wonderful personality and disposition. He and his Mechanicsville have thus far given me the personal and skill set that I have been looking for from a repair shop. I appreciate them keeping me in the loop and showing me areas of concern with my vehicle. Thanks thus far for this kind of car repair experience this is greatly needed.
This is a bait and switch operation BUYER BEWARE. You will be charged for new parts and get used junk yard parts that have been painted. The management is childish and throws temper tantrums on employees and cheats employees out of their wages and constantly has a help wanted add on Craigslist because of this childish behavior. Hides from customers that try to contact him with legitimate complaints of poor service or quality of repairs. Just read the only other review that only say's "the owner is hot" and nothing more REALLY ??? (how does he have time to run a business when he is out flirting most of the day being a hotshot playboy) ?????