Independent has been serving the community of Napa and the surrounding area since 2013. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "honest”, “knowledgeable”, “fantastic”, “friendly” and "trustworthy". This location features a team of experienced and well trained technicians specializing in the repair of Audi, BMW, Mercedes-Benz, Mini, Porsche, Volkswagen makes. An investment in the necessary tools and state of the art diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. Early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Napa, CA 94559 USA
Auto Repair Experience
- Mike Azucena, Owner
- Established 2013
- 2 Auto Repair Mechanics on Staff
- 17 Years of Car Repair Experience
- Check Engine Light
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Early Bird Dropoff
- Open Saturday
- Wireless Internet
Makes We Serve
Fast, reliable service.
Found what was wrong with my car real fast and got the job done right .
Excellent customer service and repair for a fair price.
Had my downpipe installed on my MK7 GTI within an hour and a half. Mike and company always provide timely, thorough, and competent service.
Excellent and timely service.
Personalized service is Mike's forte' and it shows - He's resourceful,communicative, patient and compassionate with issues surrounding the particular need of service. He has an honest, calm demeanor and works creatively when needing payments divided into smaller chunks when unexpected repairs catch a person off guard. He's mindful of the need to have their car asap, the work and time needed to accomplish, and works for a Win/Win.
Mike is an very well experienced and knowledgeable. His team is awesome too! Marlo, Damian, Brandon and new guy BJ are very competent and skilled mechanics who strive to learn and grow as these machines become increasingly complex. I've seen them tear apart an entire engine, fix it up right and have it back on the road good as new!
Mike was great to work with, very professional and pricing was very fair.
They always provide great service and take the time to make sure whatever problem is presented is fixed.
Mike is the best. As a former BMW dealership employee, I trust him with my car for all services needed and it is very convenient being in Napa.
Mike diagnosed a tricky intermittent problem that wasn't even triggering any fault codes. Great communication throughout
Great explanation on issues. Great service and always provides a recommendation and a plan to get a little done or all of the repairs done.
Mike is always amazing and gets my services done in a respectable time.
Great customer service and communication. They picked up my car from my place of work which is 15 miles away from the garage to fix my car during the day while I was working and then returned the vehicle before the day was over.
Mike is simply awesome and I would never go anywhere else.
Mike and his team at Independent fixed my BMW's convertible top. It was an ongoing problem and I'd taken the car to 2 other mechanics who couldn't fix it. It's finally working...Thank you Independent!
No BS; great service.
Excellent service and information on the car.
Fast and friendly service!
Personal touch service.
Accommodation was easy.
Knowledgeable, personable, conscientious, and comprehensive service ethic.
Very knowledgeable and friendly service.
Great service, fair prices, honest.
They are very professional and polite. It was just an oil change and they checked the battery and brakes.
This shop has expert knowledge and excellent service.
Fast service, polite, reasonable price and repair done well.
Mike is a very honest, thorough and extremely knowledgeable mechanic.
Great service. They are extremely knowledgeable.
Mike is very knowledgeable.
I have always been satisfied with the repair of my vehicles. And, the customer service is always top-notch!
They are honest, explain work to be done, and give a written estimate.
I like the quality of the repair service done by the technicians, their expertise and knowledge of the cars they are working on, the value of the service, and the customer service.
The staff at Independent are very thorough with the repairs that were done and recommend other minor repairs that could be done at a later time.... They were very knowledgeable and shared their findings with me in "layman's terms" unlike other shops who would talk down to me and assume that I would know what they were taking about with all the technical verbiage. I bring my 1998 slk230 and my 2002 330ci all the way from Sacramento to Independent in Napa to be serviced.
Mike is amazing, he runs a honest business and actually cares about his customers!
I was happy that they did the work and were friendly but it think it was overpriced.
Mike is fantastic! Always gets me in quickly & responds to my inquiries right away. The quality of workmanship has been excellent!
Great Service from trustworthy guys.
Great customer service! Vehicles are in good working order.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service