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Independence Auto Repair

(586) 315-2090
21 Verified Reviews
jhammond5844@gmail.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
8:00am to 6:00pm
T
8:00am to 6:00pm
W
8:00am to 6:00pm
Th
8:00am to 6:00pm
F
8:00am to 6:00pm
S
Closed

ADDRESS

48330 Van Dyke Ave
Shelby Charter Township, MI 48317 USA

AUTO REPAIR EXPERIENCE

  • Jayson Hammond, Owner
  • Established 2011
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 57 Years of Car Repair Experience

Independence Auto Repair Reviews

OVERALL RATING

21 Verified Reviews
5 stars
(18)
4 stars
(1)
3 stars
(1)
2 stars
(1)
1 star
(0)
by - Verified Customer October 30, 2016

They are honest and straight forward. I trust this operation with correct repairs and without erroneous upsells.

by - Verified Customer October 01, 2016

The service was prompt.

by - Verified Customer September 19, 2016

Jay is really a great mechanic and guy. He is always up front and honest about what needs to be repaired and what can wait. But, this last visit one thing bothered me a little. My driver side windshield wiper needed replacing and I told him to go ahead with it. But he replaced both and my passenger side was in good condition. Which cost me another $20. (not a big deal though) Also after getting a latch on my driver door replaced now my car consistently says door ajar. Possibly the repair just caused another sensor issue. I have been meaning to contact Jay about the new issue that started the day after I picked my car up, I just haven't had the time or the extra funds to repair another problem. All in all I am happy with the work he does and Independence in general.

by - Verified Customer September 05, 2016

Excellent shop.

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by - Verified Customer September 03, 2016

I've always enjoyed the service, been a long time customer, I like the way when I come in for an oil change that they also tell me what else is going on with my vehicle if anything.

by - Verified Customer January 25, 2016

Informative staff. Work is done in a timely matter. Was very informed about the work the staff was doing. I was satisfied about the price for the work comparably speaking about other shops. Independence will be working on my vehicle from now on.

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by - Verified Customer January 20, 2016

I always get fantastic service from the very knowledgeable mechanics.

by January 19, 2016

Great service.

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by - Verified Customer January 15, 2016

They are friendly, knowledgeable and the prices are reasonable. They explain everything they do. They answer all your questions. I've had no problems there. I've taken my car there several times.

by - Verified Customer January 04, 2016

Great staff and very honest people.

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by - Verified Customer January 03, 2016

I just needed my car to run right, I got it back and now its running worse than when I took it up there.

by - Verified Customer January 02, 2016

I like their honesty and trust them. They are also personable.

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by - Verified Customer January 01, 2016

Great and immediate service.

by - Verified Customer December 16, 2015

I have been very satisfied.

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by - Verified Customer December 04, 2015

I like their honesty.

by - Verified Customer November 30, 2015

i think the service and prices are good.

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by - Verified Customer October 27, 2015

I like the quality workmanship, fair prices, and good staff.

by - Verified Customer October 16, 2015

Honest service at fair price.

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by - Verified Customer August 27, 2015

They provide quality and honest service.

by - Verified Customer August 23, 2015

The job is done right. Personnel are good.

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by - Verified Customer July 03, 2015

You guys are honest, helpful.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Parts/Accessories
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

MESSAGE FROM THE SHOP

Our expertise in brake repair, replacement and maintenance is second to none! Brake system warning signs include:
Brake or ABS warning light comes on
Brakes grind with continuous loud metallic noise
Brakes grab, causing jerky stops
Let us examine your entire braking system to determine the problem you have and the best way to get you back on the road safely.
We:
Remove all 4 wheels
Inspect all hydraulics, fluid, and hardware
Recommended brake repair service. Free with system repair.

MAKES WE SERVE

  • Acura
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volvo
+ More

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
97
CUSTOMER AMENITIES
95

The Shelby location of Independence Auto Repair has been serving the local community since 2011. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “friendly”, “knowledgeable”, “honest”, and “helpful”. This location features a team of automotive professionals with an excellent mix of experience, ongoing training and ASE certifications. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


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