They are honest and straight forward. I trust this operation with correct repairs and without erroneous upsells.
The service was prompt.
Jay is really a great mechanic and guy. He is always up front and honest about what needs to be repaired and what can wait. But, this last visit one thing bothered me a little. My driver side windshield wiper needed replacing and I told him to go ahead with it. But he replaced both and my passenger side was in good condition. Which cost me another $20. (not a big deal though) Also after getting a latch on my driver door replaced now my car consistently says door ajar. Possibly the repair just caused another sensor issue. I have been meaning to contact Jay about the new issue that started the day after I picked my car up, I just haven't had the time or the extra funds to repair another problem. All in all I am happy with the work he does and Independence in general.
I've always enjoyed the service, been a long time customer, I like the way when I come in for an oil change that they also tell me what else is going on with my vehicle if anything.
Informative staff. Work is done in a timely matter. Was very informed about the work the staff was doing. I was satisfied about the price for the work comparably speaking about other shops. Independence will be working on my vehicle from now on.
I always get fantastic service from the very knowledgeable mechanics.
They are friendly, knowledgeable and the prices are reasonable. They explain everything they do. They answer all your questions. I've had no problems there. I've taken my car there several times.
Great staff and very honest people.
I just needed my car to run right, I got it back and now its running worse than when I took it up there.
I like their honesty and trust them. They are also personable.
Great and immediate service.
I have been very satisfied.
I like their honesty.
i think the service and prices are good.
I like the quality workmanship, fair prices, and good staff.
Honest service at fair price.
They provide quality and honest service.
The job is done right. Personnel are good.
You guys are honest, helpful.