Import Auto Specialists

✓ RepairPal Certified
service@importautospecialists.net
7171-B Ronson Rd
San Diego, CA 92111 USA
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07:30
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http://purl.org/goodrelations/v1#Wednesday
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http://purl.org/goodrelations/v1#Thursday
07:30
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CLOSED NOW
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7:30am to 5:30pm
CLOSED NOW
M
7:30am to 5:30pm
F
7:30am to 5:30pm
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7:30am to 5:30pm
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Closed
W
7:30am to 5:30pm
Su
Closed
Th
7:30am to 5:30pm
Call now:
(858) 682-2349
27 Verified Reviews

Auto Repair Experience

  • Brian King, Owner
  • Established 1995
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 78 Years of Car Repair Experience
RepairPal Scorecard

Import Auto Specialists was established in 1995 and has been providing the community with quality auto repairs on many domestic as well as foreign models ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are lead by an ASE Certified Master. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “professional”, “helpful”, “knowledgeable”, “friendly”, and “excellent”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.

Details

Auto Repair Experience

  • Brian King, Owner
  • Established 1995
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 78 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • AAA Member Discount
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • NAPA

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Mazda
  • Mercedes-Benz
  • Mini
  • Mitsubishi
  • Nissan
  • Plymouth
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

27 Verified Reviews
by - Verified Customer October 21, 2016

Kind and friendly.

by - Verified Customer October 20, 2016

Great service and nice people!

by October 12, 2016

They did a great job in fixing my crankshaft engine seal and they checked the whole engine while they were at it. They also made recommendations about future repairs and they tried to save me money with discounts.

by - Verified Customer October 07, 2016

Always helpful, knowledgeable both Brian's good people and fair owner.

by - Verified Customer October 07, 2016

I had my 2008 Mercedes Sprinter serviced here. The service was to include replacing the fuel filter. When they went to replace they discovered that the fuel line had been damaged when the fuel filter was last replaced. They were helpful with taking photographs so that I could recoup the cost of replacing from the last place I had it serviced, where the damage occurred. And lastly, somehow, my spare tire carrier got dented. I am not exactly sure when and how this occurred. I am meticulous about my vehicles and did not notice until I got home from having the service. They had me bring the vehicle back in, removed spare tire carrier, and had a body shop next door fix the dent. Since I was not sure when or how it occurred I offered to pay for half of the repair to Brian the owner. He took care of it completely, and in turn, he has a customer for life.

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by - Verified Customer October 05, 2016

Took care of a big water pump, timing belt etc. Job very quickly with great customer service.

by September 30, 2016

Good work and fixed the problem.

by - Verified Customer September 29, 2016

I had a check engine light on and took it into Import Auto Specialists. They diagnosed the problem and it turns out it was just an oxygen sensor. Bill took care of my car quickly and was very courteous. Thanks to them my car is running great.

by - Verified Customer September 21, 2016

Excellent service.

by - Verified Customer September 06, 2016

They were really helpful and went above and beyond what I had needed.

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by - Verified Customer August 30, 2016

They were supposed to go through the vehicle and make a detailed report on the items that they found. $1200 later, they failed to notice that the brakes were bad, the side door was bent and that the shocks on the back would probably fit better on a semi-truck. the work they did do hasn't broken yet, so I guess that's something

by - Verified Customer August 26, 2016

They do a great job, I've been coming here for years!

by - Verified Customer August 17, 2016

It was a very simple process: they inspected the car, figured out what it needed, quoted me a reasonable price, and took care of it within the day. As smooth and easy of an experience as you can get.

by August 16, 2016

Quick affordable service.

by - Verified Customer August 09, 2016

Excellent service and communication.

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by - Verified Customer August 08, 2016

Excellent work and customer service at reasonable cost.

by - Verified Customer August 08, 2016

Communication was horrible. I took my SUV here to have it inspected and get quotes for any repairs necessary. I paid $120 for the inspection and was told they would type up the estimate and email it to me by the end of the day. I had to call several times for over a week to finally get my quote, being promised each time that it would be emailed that day. Then had to call back twice to ask for the rest of the quote, they left several things off. One of $5,000 worth of quotes of things I needed to repair was a quote for front shocks and struts (very expensive), and the written quote stated "shocks and struts are worn and need to be replaced. Worn shocks and struts are dangerous and can lead to......." which didn't seem to be right, considering it had only been two years since I had had them replaced. After confirming that I had indeed replaced them with lifetime warranty parts I took my car elsewhere, where I was reassured that not only did they not need to be replaced but they still looked unworn and new. I contacted Brian at Import Auto Specialist and asked how that could have happened, that I would get a quote for something that, very obviously from looking at it, did not need to be done. He said that they probably didn't inspect that part, that they just included the quote for work that was recommended based upon the mileage. What "inspection" did I pay for? What other work did they recommend that didn't actually need to be done. Needless to say, I took my vehicle elsewhere, where I was reassured and informed of the few items that needed to be done, what of those needed to be done right away (not many) and what could wait because they were still in great shape in spite of the recommended replacement mileage. I will never take a vehicle to Import Auto Specialists again. I felt duped, taken advantage of, and treated like my business was not important.

by August 04, 2016

They replaced brakes but recommended other services.

by - Verified Customer August 03, 2016

Do what they say and prices are very reasonable.

by - Verified Customer July 22, 2016

I already wrote them a great Yelp review.

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by - Verified Customer June 29, 2016

I can count on quality and quick service, professional staff and courtesy ride if needed. They truly are the place to take your vehicle for needed repairs!

by - Verified Customer June 28, 2016

Great guys, great service.

by - Verified Customer June 27, 2016

Very satisfied, technician was very knowledgeable

by - Verified Customer June 03, 2016

I stopped by for a courtesy vehicle health assessment.

by - Verified Customer June 02, 2016

These guys are good my go to spot for anything auto repair on my Lexus! Always quick, fair, and friendly.

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by - Verified Customer June 02, 2016

My S55 produced a noise that appeared to come from the front left engine compartment. Brian diagnosed it as a bad pump. Approximately $1500 later and with a new pump, the same noise from the same location in the engine compartment remained.

by - Verified Customer May 12, 2016

Alway happy to recommend IAS. That have been keeping my car in top condition well into the car's old age.....18. It's still performing like new, and I anticipate keeping it quite a few years more.

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