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Import Auto Specialists

✓ RepairPal Certified
service@importautospecialists.net
7171-B Ronson Rd
San Diego, CA 92111 USA
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CLOSED NOW
T
7:30am to 5:30pm
CLOSED NOW
F
7:30am to 5:30pm
T
7:30am to 5:30pm
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Closed
W
7:30am to 5:30pm
Su
Closed
Th
7:30am to 5:30pm
M
7:30am to 5:30pm
Call now:
(858) 682-2349
51 Verified Reviews

Auto Repair Experience

  • Brian King, Owner
  • Established 1995
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 78 Years of Car Repair Experience
RepairPal Scorecard

Import Auto Specialists was established in 1995 and has been providing the community with quality auto repairs on many domestic as well as foreign models ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are lead by an ASE Certified Master. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “professional”, “helpful”, “knowledgeable”, “friendly”, and “excellent”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.

Details

Auto Repair Experience

  • Brian King, Owner
  • Established 1995
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 78 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • AAA Member Discount
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • NAPA

Message from the Shop

We specialize in BMW, MINI, Porsche, Mercedes Benz, Audi, Volkswagen, Volvo, Acura, Honda, Infiniti, Scion, Lexus, Nissan, Toyota, Mazda, Mitsubishi, Subaru, Sprinter, as well as Domestic service, repair, tuning, and preventative maintenance. Call us or even come by to see our clean and well equipped facility. Our commitment includes providing you with a written quote for service based upon a written diagnostic BEFORE doing any work on your car, and sticking by our quote. There will be no extra or hidden fees that occur while we are working on your car. If there are hidden problems that arise, we will contact you before any further work is done.

All of our technicians and service advisers are ASE certified who train and update their knowledge regularly with current automotive technologies. This ensures that the best service will always be performed on your cars. Our service center is a certified Napa Auto Care Center and a AAA approved repair center!

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Mazda
  • Mercedes-Benz
  • Mini
  • Mitsubishi
  • Nissan
  • Plymouth
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

60 Verified Reviews
5 stars
(35)
4 stars
(16)
3 stars
(4)
2 stars
(1)
1 star
(4)
by - Verified Customer February 13, 2017

Thanks.

by - Verified Customer February 13, 2017

Great service and prices. Never feel pressured.

by - Verified Customer February 08, 2017

Shop gave us long list of repairs "needed to be done", but we ended up getting what actually needed to be done for a better price elsewhere.

by - Verified Customer February 09, 2017

Excellent team! Extremely professional and very helpful. I will recommend this shop to anyone!

by - Verified Customer February 06, 2017

They were fast and efficient. Manager was very nice and respectful.

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by - Verified Customer February 06, 2017

This was a simple oil and filter change for a 911. Everything performed as expected. Overall good service.

by - Verified Customer February 02, 2017

I've used IAS before with a car I owned previously and had a good experience. When pricing out quotes for two fairly expensive services, I found IAS was competitive in the pricing relative to the other estimates, was able to get the car in soon, and had good communication. This experience was satisfactory, and I will definitely consider their services for any work I am unable to perform myself.

by - Verified Customer January 31, 2017

Friendly, helpful.

by - Verified Customer January 30, 2017

Bill was very nice.

by - Verified Customer January 31, 2017

Long time customer.

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by - Verified Customer January 31, 2017

Pushed unnecessary work, you are just like the dealers which I was trying to stay away from. Sad.

by - Verified Customer January 30, 2017

Courteous and professional as always.

by - Verified Customer January 23, 2017

Will come back!

by - Verified Customer January 26, 2017

I am a regular customer and in general, I am satisfied with the service I receive.

by - Verified Customer January 18, 2017

Honest.

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by - Verified Customer January 23, 2017

I've been going to this shop for a long time. Feel the people there are honest and do good work.

by - Verified Customer January 09, 2017

I had a great experience here and they even washed my car for me!

by - Verified Customer January 08, 2017

Great service as always!

by - Verified Customer January 03, 2017

Excellent!

by - Verified Customer December 22, 2016

Brian went above and beyond to keep the cost within budget for me on my repair. Can't thank him enough.

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by - Verified Customer December 28, 2016

I've been going to IAS for years, always great service.

by - Verified Customer December 22, 2016

This shop outdid my expectations on repair and very thorough inspection.

by - Verified Customer December 11, 2016

Great communication and professional.

by - Verified Customer November 08, 2016

Always have a good experience - very communicative.

by - Verified Customer November 28, 2016

My car was washed when I picked it up. This is always a nice touch particularly given the cost of the service. The work was completed on time.

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by - Verified Customer November 20, 2016

I receive top quality service and repair at Import Auto Specialists. I highly recommend them.

by - Verified Customer December 05, 2016

The Import Auto guys are consistently professional and thorough. When they've found repairs that were needed, they helped me prioritize, and often found ways to save me money.

by - Verified Customer December 05, 2016

Intake staff were friendly and supportive and overall the experience was satisfactory. When I settled the bill, I was told the car would be brought up shortly, so I walked outside to see it drive away. Apparently, the drive-around-the-block test drive had not been completed yet--but I was able to retrieve the car after that was done.

by - Verified Customer December 01, 2016

Happy with the service & price.

by - Verified Customer November 16, 2016

It was great. Great staff and professional.

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by - Verified Customer November 14, 2016

This was the first time I used IAS for repair. You were referred by an owner of a similar vehicle to mine. I needed an eval of my vehicle as I i was taking a 2500 mi, trip for Thanksgiving. Vehicle performed superbly after the repair and I was confident that no major breakdown would occur while on the road. Thanks for the rapid repair and return of the vehicle.

by - Verified Customer November 22, 2016

Another positive experience. Will continue to use and recommend. Thank you!

by - Verified Customer November 17, 2016

Nice folk.

by - Verified Customer October 21, 2016

Kind and friendly.

by - Verified Customer October 20, 2016

Great service and nice people!

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by October 12, 2016

They did a great job in fixing my crankshaft engine seal and they checked the whole engine while they were at it. They also made recommendations about future repairs and they tried to save me money with discounts.

by - Verified Customer October 07, 2016

Always helpful, knowledgeable both Brian's good people and fair owner.

by - Verified Customer October 07, 2016

I had my 2008 Mercedes Sprinter serviced here. The service was to include replacing the fuel filter. When they went to replace they discovered that the fuel line had been damaged when the fuel filter was last replaced. They were helpful with taking photographs so that I could recoup the cost of replacing from the last place I had it serviced, where the damage occurred. And lastly, somehow, my spare tire carrier got dented. I am not exactly sure when and how this occurred. I am meticulous about my vehicles and did not notice until I got home from having the service. They had me bring the vehicle back in, removed spare tire carrier, and had a body shop next door fix the dent. Since I was not sure when or how it occurred I offered to pay for half of the repair to Brian the owner. He took care of it completely, and in turn, he has a customer for life.

by - Verified Customer October 05, 2016

Took care of a big water pump, timing belt etc. Job very quickly with great customer service.

by September 30, 2016

Good work and fixed the problem.

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by - Verified Customer September 29, 2016

I had a check engine light on and took it into Import Auto Specialists. They diagnosed the problem and it turns out it was just an oxygen sensor. Bill took care of my car quickly and was very courteous. Thanks to them my car is running great.

by - Verified Customer September 21, 2016

Excellent service.

by - Verified Customer September 06, 2016

They were really helpful and went above and beyond what I had needed.

by - Verified Customer August 30, 2016

They were supposed to go through the vehicle and make a detailed report on the items that they found. $1200 later, they failed to notice that the brakes were bad, the side door was bent and that the shocks on the back would probably fit better on a semi-truck. the work they did do hasn't broken yet, so I guess that's something

by - Verified Customer August 26, 2016

They do a great job, I've been coming here for years!

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by - Verified Customer August 17, 2016

It was a very simple process: they inspected the car, figured out what it needed, quoted me a reasonable price, and took care of it within the day. As smooth and easy of an experience as you can get.

by August 16, 2016

Quick affordable service.

by - Verified Customer August 09, 2016

Excellent service and communication.

by - Verified Customer August 08, 2016

Excellent work and customer service at reasonable cost.

by - Verified Customer August 08, 2016

Communication was horrible. I took my SUV here to have it inspected and get quotes for any repairs necessary. I paid $120 for the inspection and was told they would type up the estimate and email it to me by the end of the day. I had to call several times for over a week to finally get my quote, being promised each time that it would be emailed that day. Then had to call back twice to ask for the rest of the quote, they left several things off. One of $5,000 worth of quotes of things I needed to repair was a quote for front shocks and struts (very expensive), and the written quote stated "shocks and struts are worn and need to be replaced. Worn shocks and struts are dangerous and can lead to......." which didn't seem to be right, considering it had only been two years since I had had them replaced. After confirming that I had indeed replaced them with lifetime warranty parts I took my car elsewhere, where I was reassured that not only did they not need to be replaced but they still looked unworn and new. I contacted Brian at Import Auto Specialist and asked how that could have happened, that I would get a quote for something that, very obviously from looking at it, did not need to be done. He said that they probably didn't inspect that part, that they just included the quote for work that was recommended based upon the mileage. What "inspection" did I pay for? What other work did they recommend that didn't actually need to be done. Needless to say, I took my vehicle elsewhere, where I was reassured and informed of the few items that needed to be done, what of those needed to be done right away (not many) and what could wait because they were still in great shape in spite of the recommended replacement mileage. I will never take a vehicle to Import Auto Specialists again. I felt duped, taken advantage of, and treated like my business was not important.

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by August 04, 2016

They replaced brakes but recommended other services.

by - Verified Customer August 03, 2016

Do what they say and prices are very reasonable.

by - Verified Customer July 22, 2016

I already wrote them a great Yelp review.

by - Verified Customer June 29, 2016

I can count on quality and quick service, professional staff and courtesy ride if needed. They truly are the place to take your vehicle for needed repairs!

by - Verified Customer June 28, 2016

Great guys, great service.

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by - Verified Customer June 27, 2016

Very satisfied, technician was very knowledgeable

by - Verified Customer June 03, 2016

I stopped by for a courtesy vehicle health assessment.

by - Verified Customer June 02, 2016

These guys are good my go to spot for anything auto repair on my Lexus! Always quick, fair, and friendly.

by - Verified Customer June 02, 2016

My S55 produced a noise that appeared to come from the front left engine compartment. Brian diagnosed it as a bad pump. Approximately $1500 later and with a new pump, the same noise from the same location in the engine compartment remained.

by - Verified Customer May 12, 2016

Alway happy to recommend IAS. That have been keeping my car in top condition well into the car's old age.....18. It's still performing like new, and I anticipate keeping it quite a few years more.

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