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Import Auto Service

7945 Mission Gorge Rd #111, Santee, CA 92071 Map & directions

Call Now: (619) 493-4320

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About Import Auto Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
90
Technical Ability (?)
87
Tools & Equipment (?)
89
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Import Auto Service was established in 2005 by Sonja Aqili. This RepairPal Certified team was described by their most recent customers as honest, professional, timely, and knowledgeable. This team of experienced automotive professionals have the tools and the training to tackle your automotive needs with special expertise on servicing and repairing your European vehicles. They are capable of dealership level diagnosis and repair as well as minor and major mechanical repairs and your scheduled service needs. They back this work with a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a waiting area with wireless internet are available for your convenience.

Auto Makes We Service

Acura Audi BMW
Honda Hyundai Infiniti
Isuzu Kia Lexus
Mazda Mercedes-Benz Mini
Mitsubishi Nissan Porsche
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts

Amenities

Early Bird Dropoff Service Guarantee Shuttle Wireless Internet

Customer Reviews 21 verified reviews

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Import Auto Service
Verified Customer

They did a good job.

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Import Auto Service
Verified Customer

Great service! Excellent communication. Very fair pricing.

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Import Auto Service
Verified Customer

The service and communication form this shop are excellent. They emailed me photos along with the estimate so I would have them for my records. Prices are very reasonable.

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Import Auto Service
Verified Customer

The service was honest and could have easily been promoted as a more expensive problem. And they fixed the problem.

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Import Auto Service
Verified Customer

They did amazing work. I've been there a couple of times. I like their customer service.

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Import Auto Service
Verified Customer

They did good work in a timely manner.

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Import Auto Service
Verified Customer

I had to take my car back several times for the same issue.

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Import Auto Service
Verified Customer

They had the parts I needed.

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Import Auto Service
Verified Customer

I had an oil leak coming out of my turbo and my turbo still has a leak so I don't think they fixed anything.

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Import Auto Service
Verified Customer

They were great, they did a very good job, they were nice and I like them.

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Import Auto Service
Verified Customer

They correctly repaired my vehicle in an efficient manner and the price was fair.

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Import Auto Service
Verified Customer

They pretty much told me the repairs step by step.

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Import Auto Service
Verified Customer

The work was easy for them to do everything went well and works.

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Import Auto Service
Verified Customer

Sonya at the front desk is very informative. They provide very detailed estimates. They have competitive prices on parts and labor. I had work at their place a couple of time and I am very satisfied.

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Import Auto Service
Verified Customer

It was pretty good service. The mechanic was good.

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Import Auto Service
Verified Customer

I have always had good service there. I've never been overcharged or given the wrong information.

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Import Auto Service
Verified Customer

I only went there once, the service wasn't bad for an exceptional oil change.

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Import Auto Service
Verified Customer

They have always done a good job for me.

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Import Auto Service
Verified Customer

I had a bushing replaced, and they never let me see it.

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Import Auto Service
Verified Customer

They were efficient and friendly. They were honest. These guys taught me about how to take care of my BMW. I really like them. I have to go back within the next week.

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Import Auto Service
Verified Customer

They took care of the problem without a hassle.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(619) 493-4320

Auto Repair Experience

  1. Sonya Aqili , Owner
  2. Established 2005
  3. 2 Auto Repair Mechanics on Staff
  4. 38 Years of Car Repair Experience