About Import Auto Clinic
RepairPal’s Comprehensive Evaluation
Import Auto has been an established member of the Anaheim community since 1980. this certified shop is lead by owner Andy Van Ginkel, who has employed staff of 4 technicians, 2 are experienced ASE Certified technicians. These guys combine for over 76 years of experience. An investment has been made in some of the best automotive tools and computer diagnostic equipment needed to service your late model vehicles. They are a California Smog Check Station. This AAA approved shop offers a 24 month/ 24000 mile warranty for your peace of mind. There is a comfortable waiting area, fresh coffee, shuttle service, and wireless internet services on site.
Message from the Shop
AAA Approved top shop. Fast, friendly, convenient and knowledgeable. 2 Year / 24,000 mile warranty. Highly trained technicians with the customers best interest in mind. Save 20% or more on your service.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Collision Repair & Paint|
|Diagnosis||Hybrid/Electric||Muffler & Exhaust||Oil Change & Lube|
|Scheduled Maintenance||Service & Repair||Smog/Emissions Testing||Timing Belts|
|Tire Sales/Repair||Transmission Repair||Upholstery||Windshield/Glass|
|AAA Member Discount||Child Friendly||Coffee||Early Bird Dropoff|
|Heated Waiting Room||Loaner Car||Parts/Accessories||Rental Car|
|Service Guarantee||Shopping Nearby||Shuttle||Wireless Internet|
Customer Reviews 18 verified reviews (19 total)18 Sort by: Date |
My latest auto service required only an oil change, and no additional service. However, a service appointment within the past year traced my vehicle's performance problem to a fuel pump whose output pressure was slightly below the manufacturer's required level. When I arrived in the evening to pick up my vehicle, I was simply handed the key. There was no charge because this under-performing fuel pump had been installed within the previous year by Import Auto. It was covered by their warranty; they replaced it at no cost to me. They had purchased it new from the vehicle's manufacturer, and said they had never had problems with a new name-brand fuel pump like this. They continue to earn my trust. I highly recommend Import Auto to anyone.
As a woman, it is intimidating to have your car repaired, some shops take advantage of us and either charge more or suggest repairs that are not necessary. I have never had that happen at Import Auto and always feel that I'm on a level playing field. I have other friends who have used Import Auto for years and have always been very satisified.
Import Auto Clinic is fairly priced, the service is top-notch, and the staff is friendly and helpful. They have let me know what service I absolutely need versus what I can delay, and they take care of my car the way I would if I could do it myself. They are very trustworthy, and it is almost a joy to take the car in for service.
I recently moved to the area and was looking for a car maintenance and repair shop. It was my good fortune to have taken my car to Import Auto Clinic. The customer service is excellent, the work is very thorough, the prices are fair (not cheap however), and their communication with customers regarding upcoming services needed or checking in with the customer is very impressive. I take all of my cars there, regardless of make/model, and their service has always been excellent.
They went above and beyond to help my me and my boyfriend out when we ran into some car trouble while on a roadtrip through California. They are extremely friendly, knowledgable, and did everything in they could to help us out when we were stranded. I would highly recommend Import Auto Clinic. Thanks for helping us turn our trip back around when it went south! Mitch rocks!