Ignition troubles on 2005 Volkswagen Jetta

I cant put my key into the ignition there is an off white piece blocking it... but the radio is on like the key is already in there and it wont let me lock or unlock the doors

Asked by for the 2005 Volkswagen Jetta
1 answer 1 comment
It sounds like your ignition switch is defective and needs replacing. may need the lock cylinder as well.
Had the same problem. Just add a lubricant safe for that area of the car (see an auto parts store for that). I haven't had any problems since February and now it's almost July. If that doesn't fix it, you may need to see the dealer.