I BROUGHT A CAR PROTECTION WARRATY AND I THINK MY WATER PUMP WENT OUT AND SUPPOSELY BENT THE VALVES ON THE MOTOR, AND I HAD IT TOWED TO CHRYSLER CAUSE I DIDNT KNOW WHERE ELESE TO TAKE IT THINKING IT WOULD BE BEST SINCE THEIR ARE THE MANUFATURE OF THE CART., THEY WERENT HAPPY CAUSE THEY DONT LIKE THE WARRATY COMPANY AND I WENT BACK AND FOURTH FROMM HE SAID OR WAITING ON HE SAID OR THEY ARE??? WELL LAST WEEK CHRYSLER SAID MY CAR IS NOT WORTH FIXING. AND HERE IS WHAT CAR PROTECTION SAIDS. CAR PROTECTION: USED MOTOR SHIPPED THEY PAY $500 NO GUARENATEE AND NO KNOWLEDGE OF MOTOR AND 90 DAY WARRATY UNKNOWN AND DONT HAVE TO GIVE INFORMATION ON MOTOR..SO THEY LEGAL DEPARTMENT SAYS.AND IF PROBLEM HAVE TO TAKE TO A SHOP AND FILE ANOTHER CLAIM TO SEE IF REPAIRED, AND COST ANOTHER $100 DEDUCTIBLE. THEN PAY $30 FOR FLUIDS $600 FOR LABOR THATS IT A TOTAL OF $ 1060 TO REPAIR SHOP NOTHING IF NOT REPAIRED SO IM JUST OUT OF A CAR THEN CHRYSLER STILL WANTS $438 FOR TEAR DOWN MACHINE SHOP CHECK HEADS $80 MIS SUPPLIES $200 REPKLACE ENGINE SUPPLIED $1281.15 TOTAL $1999.15 - CARS PAY $560= $1439.15 FOR ME TO PAY AND AFTER ALL THIS TIME NOW THEY SAY IT IS NOT WORTH REPAIRING? I HAVE FULL COVERAGE ON MY7 CAR? BUT DOES COMPREHENSIVE COVER THAT?? WHAT SHOUKD I DO FROM HERE ANY SUGGESTION? IS MY CAR WORTH FIXING OR NOT? AND IF OTHERS PROBLEMS WILL PUTTING A NEW MOTOR IN TAKE CARE OF OTHER PROBLEMS SUCH AS THE ELECTRICAL OR DASH LIGHTS NOT WORKING? I AM A FEMALE AND NO FAMILY LEFT TO HELP ME FIGURE THIS OUT, AND I DONT KNOW ANY MACANICS ANY LONGER TO HELP ME KNOW WHAT TO DO OR TO WORK ON MY CAR, CAN YOU HELP WITH ADVICE OR IDEALS OF WHAT TO DO? ARE THEY TELLING ME THE TRUTH OR WHAT? I PAID $800 FOR THIS WARRANTY AND JUST GOT MY CAR IN 2011 FROM A USED CAR LOT. SO CONFUSED OF WHAT TO DO AND IF CAR ISNT REPAIRED IM JUST OUT OF A WARRATY AND NO CAR SINCE NOV. WARRATY ALSO CAR CAR RENTAL HOWEVER OVER WHILE ACTUAL REPAIR BEING DONE SO IV BEEN MONTHS WITH OUT A CAR. HELP PLEASE...
HWAT SHOULD I DO? I BROUGHT CAR PROTECTION WARRATY & AT CHRYSLER SINCE NOV. on 1998 Chrysler Sebring
by SPECIALC in Topeka, KS on March 25, 2014
ANSWER by bungle on March 25, 2014
If I was you I would go on a Chrysler forum and post your problem, people there will know more, also do not post in capitals its hard on the eyes. Good luck
ANSWER by ProfessorG on March 25, 2014
Are you in a pickle or what; First the extended warranty contract should have been inspected to see what it would cover before purchasing the plan. The main issue I see is they don't cover wear items, like the timing belt, and if it has no history of it being replaced on a scheduled maintenance plan, and if the water pump wasn't changed at the same time for preventative maintenance. Any extended warranty does not cover the tear down initially, unless the warranty covers the repair, so you are responcible for the tear down price. As far as the comprehensive coverage, you would have to ask your insurance about the coverage you have.
ANSWER by C-los on March 25, 2014
Whether Chrysler likes the warranty company or not they have to deal with them, on the other hand sounds like you will still need to pay deductibles and won't guarantee you'll get a car back. My advice would be to contact your insurance company full coverage should cover mechanical breakdown you would have to call your insurance and double check. In that case if they decide that car is worth fixing or not but you won't be left stranded. Either you pay your deductible and get it fix or they cut you a check for current car value. Get rid of that warranty it's garbage. Best of luck