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Hunts Point Service Station, Inc.

565 Hunts Point Ave, Bronx, NY 10474 Map & directions

Call Now: (718) 701-8646

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About Hunts Point Service Station, Inc.

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
91
Technical Ability (?)
93
Tools & Equipment (?)
89
Customer Service (?)
97
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

One of our main goals when certifying a shop is whether they have a commitment to ongoing training, and Hunts Point does. They send their techs regularly to a local automotive training organization and in between classroom sessions, video training is available. This training, combined with their many years of experience, accounts for their high technical ability score you see above. We also found this shop has the tools and equipment necessary to diagnose and repair today's modern vehicles. Hunts Point also received high marks for customer conveniences with Saturday business hours, a local shuttle service, and their convenient location.

Message from the Shop

Hunts Point Service Station has been servicing the automotive repair needs of motorists in and around the South Bronx for over fifty years. We work on all cars, foreign and domestic. Our shop specializes in front end work.wholesale Exhaust auto glass,electrical and computer diagnose.PS. home of Mogridder BBQ #1 in new york. (Auto body and paint )

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jeep Kia
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saturn Scion
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Collision Repair & Paint
Diagnosis Hybrid/Electric Muffler & Exhaust Oil Change & Lube
Scheduled Maintenance Service & Repair Smog/Emissions Testing Timing Belts
Tire Sales/Repair Transmission Repair Windshield/Glass

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Car Wash
Child Friendly Coffee Early Bird Dropoff Financing
Free Inspection Gas/Diesel Heated Waiting Room Loaner Car
Military Discount Open Saturday Open Weekends Parts/Accessories
Rental Car Se Habla Espanol Senior Discount Service Guarantee
Shopping Nearby Shuttle Towing Warranty Accepted
Wireless Internet

Customer Reviews 12 verified reviews (15 total)

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Hunts Point Service Station, Inc.
Verified Customer
December 10, 2012

They're honest people and they're very good at what they do. They take care of their cars. They're very good at what they do.

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Hunts Point Service Station, Inc.
Verified Customer
December 13, 2012

The employees were extremely helpful, very polite, and respectful. My car was done before they said it would be finished.

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Hunts Point Service Station, Inc.
Verified Customer
December 13, 2012

Always ready to do the repairs when you need them and willing to drop you off at office or other location. Courteous and pleasant service techs.

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Hunts Point Service Station, Inc.
Verified Customer
December 04, 2012

They had a nice service and everything and when I have more problems I'll go back.

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Hunts Point Service Station, Inc.
Verified Customer
December 01, 2012

Courteous, fast, and reliable with their repairs. The price was fair. The mechanics were all very nice and pleasant. The person behind the counter was very nice too, and answered all my questions.

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Hunts Point Service Station, Inc.
Verified Customer
December 01, 2012

Everyone was great. I would highly recommend them.

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Hunts Point Service Station, Inc.
Verified Customer
November 27, 2012

It was good service. They were respectful and quick. They let me know what options were available and at what price.

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Hunts Point Service Station, Inc.
Verified Customer
November 27, 2012

I'm a satisfied customer. The overall service, work, and everything was good.

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Hunts Point Service Station, Inc.
Verified Customer
November 26, 2012

The workers are good at what they do and very nice while doing it, but they need to pay attention to the females that come through the door and offer them the same courtesy they offer the men.

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Hunts Point Service Station, Inc.
Verified Customer
November 17, 2012

In the last 20 years, my experiences have been nothing but positive.

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Hunts Point Service Station, Inc.
Verified Customer
November 14, 2012

The service performed was the best I ever received. Everyone were so kind and open about my car's issues. However, I felt so bad I wasn't able to tip the man who fixed my car. I will be going back there for sure. And I told all friends about the location of the shop. I agreed to take them there if needed. I was very happy with the treatment received.

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Hunts Point Service Station, Inc.
Verified Customer
November 02, 2012

Glad I found you guys. You saved my car and sold me a better one 4 years later.

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Hunts Point Service Station, Inc.
May 27, 2010

The staff is friendly and courteous. When my check engine light came on the service writer took the time to explain not only what was wrong with my car but also to answer all of my questions without talking over my head. I was in and out in an hour and a half and the repairs didn't cost an arm and a leg

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Hunts Point Service Station, Inc.
March 19, 2013

After reviewing repairpal, I realized that there were some shops listed on the site. I observed the shops upon seeing the quotes and went to get my manifold gaskets changed. As such, i encountered Hunts Point Service Station, Inc., a place I had drove past on numerous occasions.

As I entered the lot I observed a couple of mechanics getting ready to close shop. I told him what I was there for and the below start:

The mechanic/ salesman indicated that How the job would be a big job and would costs a lot for that vehicle, he had to deal with rust issues on the vehicle, etc. At this point I advised him that I got a quote from repairpal and came there to get the repairs done seeking a reputable company. He stated that those prices would not be inline with his prices since he might have to extract some bolts from the manifold. We went to an in shop computer where he ran the program for the mechanic repair time period for the certain repair. The system indicated that the job would be 1.3 hrs per side. He said he would just make it 4 hours since the bolt extraction would be necessary.

Upon completion, the mechanic advised me that the car needed an oil change and some oil since it was 2 quarts short. I was reluctant to allow any oil change be done there because he seemed more in salesman upsell mode.

I realized that the mechanic only changed 1 manifold gasket ($25.17), failing to repair the passenger side. I further observed that he used old bolts in the exhaust manifold repair job.

I was contacted by a female salesperson a day later and i discussed my dissatisfaction with the repair service. I also discussed my reluctancy to return to the auto shop since I did not want to be seen as a needy type person looking for something free. I honestly just wanted my car fixed by an honest, fair and reliable company.

Office wise some of the people were great conversation and all. However, since this is business and not personal, it must be judge as such. It must be understood that customers are spending their money so the service and satisfaction must be up to standards. After the service, i did happen to see the company Yelp reviews showing similar disatisfactions.

The price for the repairs exceeded the costs estimated by repairpal.com excessively totaling to 353.48 labor and $35.87 parts (1 gasket used).(Wonder what happened to at other new gasket, still have to buy another one for that repair now!)

REPAIRS: 2002 DODGE RAM 1500, SLT, 4X4, 4.7 liter.
Repairpal quote for both manifold gaskets was $188 to $248. parts being $17-35 bucks (2 gaskets).

Upsell for 2qts Oil $5.35 quart

Total Costs of $423.90

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Hunts Point Service Station, Inc.
April 19, 2011

Took my car in to be serviced -staff was very kind and courteous they were very helpful and took the time to explain everything my car needed to run properly (in layman terms) so that i could understand and did not rob me blind. Highly recommend

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 5:00pm
Sat:7:00am to 3:00pm
Sun:CLOSED
Call Now:

(718) 701-8646

Auto Repair Experience

  1. Fred Donnelly, Owner
  2. Established 1959
  3. 3 Auto Repair Mechanics on Staff
  4. 80 Years of Car Repair Experience