Huber's Auto Group | VW Audi BMW Mercedes & More

sales@huberauto.com
✓ RepairPal Certified
398 N Reading Rd
Ephrata, PA 17522 USA
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CLOSED NOW
Th
7:30am to 5:00pm
CLOSED NOW
Su
Closed
Th
7:30am to 5:00pm
M
7:30am to 5:00pm
F
7:30am to 5:00pm
T
7:30am to 5:00pm
S
Closed
W
7:30am to 5:00pm
Call now:
(717) 524-4199
50 Verified Reviews

Auto Repair Experience

  • Earl Huber, Owner
  • Established 2004
  • 3 Auto Repair Mechanics on Staff
  • 57 Years of Car Repair Experience
Scorecard

Huber's Auto Group is been providing quality auto repairs to Ephrata and the surrounding area since 2004. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “knowledgeable”, “professional”, “excellent”, and “helpful”. Rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Earl Huber, Owner
  • Established 2004
  • 3 Auto Repair Mechanics on Staff
  • 57 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair

Amenities

  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Wireless Internet

Affiliations

  • iATN

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

Family owned and operated. Over 35 yrs experience. Auto Sales, Service and Rentals at one convenient location on RT 272.
Now servicing all makes and models, but continue to specialize in European Cars like VW, Audi, Volvo, BMW, Mini Cooper, Mercedes,and more.

Reviews

Overall Rating

50 Verified Reviews

Customer Reviews

by Verified Customer December 31, 2015

I have dealt with Huber's for the last 6 years and have always found them to be fair and honest.

Reply from Huber's Auto Group | VW Audi BMW Mercedes & More – by HuberAuto January 18, 2016

Thank you! We appreciate you and your willingness also be fair and honest. Blessings to you this new year!

by Verified Customer December 29, 2015

Exceptional service and a free t shirt because I spent a lot. What else could you ask for?

by Verified Customer December 24, 2015

Reasonably priced & great service.

by Verified Customer December 23, 2015

They are thorough and helpful and nice to work with.

Reply from Huber's Auto Group | VW Audi BMW Mercedes & More – by HuberAuto January 18, 2016

Thank you Jordan. Merry Christmas!

by Verified Customer December 23, 2015

They are honest and up front about everything.

Reply from Huber's Auto Group | VW Audi BMW Mercedes & More – by HuberAuto January 18, 2016

Thank you for your feedback Brett. Merry Christmas

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by December 22, 2015

They have done a decent job and communicate well.

by Verified Customer December 18, 2015

Very knowledgeable and thorough.

by Verified Customer December 18, 2015

They are excellent.

by Verified Customer December 12, 2015

They are friendly and customer friendly with their pricing.

Reply from Huber's Auto Group | VW Audi BMW Mercedes & More – by HuberAuto January 18, 2016

Thank you James, your business is appreciated!

by December 11, 2015

I have always been satisfied with their service.

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by Verified Customer December 10, 2015

Excellent service but most importantly they are as honest as the day is long!

Reply from Huber's Auto Group | VW Audi BMW Mercedes & More – by HuberAuto January 18, 2016

Thank you! We appreciate your business and your willingness also to be fair and honest with us. Blessings to you this new year!

by Verified Customer December 09, 2015

They have always given me quick and fair service.

by Verified Customer December 03, 2015

They are honest, trustworthy & easy to talk to. They take time to explain what went wrong & how they will fix it.

by Verified Customer November 30, 2015

Quick service, friendly staff.

by Verified Customer November 27, 2015

Work always done in a timely manner to meet needs of working clients. Comfortable waiting area.

Reply from Huber's Auto Group | VW Audi BMW Mercedes & More – by HuberAuto January 18, 2016

Thank you for your feedback. We work hard to have the great equipment and experienced techs needed to do the job right and on time. I am happy to hear you find our modest waiting area comfortable. We don't have the multi million dollar show room, (nor do we charge for it) but we do try and keep things clean. Thank you again for your business and we wish you the best!

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by Verified Customer November 27, 2015

Great service and very knowledgeable.

by Verified Customer November 25, 2015

The staff is friendly, knowledgeable, easy, and flexible to work with.

by Verified Customer November 20, 2015

Fixed right the first time.

Reply from Huber's Auto Group | VW Audi BMW Mercedes & More – by HuberAuto January 18, 2016

So happy it did! Thank you for trusting us with your car problems. It is nice to hear when it goes as planned. Thank you for your business!

by Verified Customer November 17, 2015

The staff is extra friendly and very accommodating. It's a family owned business which makes it very appealing to us to help support them.

Reply from Huber's Auto Group | VW Audi BMW Mercedes & More – by HuberAuto January 18, 2016

I really appreciate your feedback and support. Family is important, that is why we always try to keep your car safe for yours. We appreciate your business. Thank you and God bless!

by Verified Customer November 17, 2015

I have been dealing with Huber's for almost 30 years and have always been satisfied with their service. They are excellent craftsmen and exceedingly fair-minded.

Reply from Huber's Auto Group | VW Audi BMW Mercedes & More – by HuberAuto January 18, 2016

Donald we thank you for your loyalty. Can you believe its 30 years already! Your business is greatly appreciated. We wish you a prosperous new year!

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by November 13, 2015

Good attention to detail. Good value for scope of work.

by Verified Customer November 06, 2015

They know my car and give me an honest appraisal of what needs to be done.

by Verified Customer November 04, 2015

Very satisfied with all work that they performed on my VWs, and have recommended this shop to several people in the area.

by November 04, 2015

A little more on the expensive side.

Reply from Huber's Auto Group | VW Audi BMW Mercedes & More – by HuberAuto January 18, 2016

I am sorry you feel this way. Historically we have been less then the dealer labor rates and often give discounts off of list price on parts. I would be happy to review your invoice and correct it if there was a mistake.

by Verified Customer October 28, 2015

Professional and helpful.

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by Verified Customer October 21, 2015

Knowledgeable VW - Audi mechanics.

by Verified Customer October 20, 2015

The technicians were very helpful and willing to work with us.

by October 14, 2015

Was satisfied with service.

by Verified Customer October 09, 2015

They do good work, they do not try to do more than is needed. I find them very open, honest and trustworthy.

by Verified Customer October 09, 2015

Professional, efficient/timely service, no surprises.

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by Verified Customer September 30, 2015

They are very thorough and courteous.

by Verified Customer September 18, 2015

They continued to follow up with me as I was waiting to figure out what was going on with my car.

by Verified Customer September 18, 2015

Although the car repair service is good. I found they aren't willing to bend a bit to maintain customer relationships. 1. I forgot my coupons when I paid my bill and remembered once I got home. I called immediately and they would honor them after the fact.

Reply from Huber's Auto Group | VW Audi BMW Mercedes & More – by HuberAuto January 18, 2016

I am very sorry this happened Jennifer. You are a good customer and we shouldn't have left policy get in the way of good service. Next time you are in we will make sure you get credit for the coupon. Thank you for your business!

by September 18, 2015

I have been quoted work or parts, then in person the price being more then mentioned on the phone.

Reply from Huber's Auto Group | VW Audi BMW Mercedes & More – by HuberAuto January 18, 2016

I am sorry this happened. We have invested in a lot of estimating tools like repair pal to try and eliminate this problem. Phone quotes are to often a guess as we don't know the whole scope of repairs needed. We are now encouraging people to bring the car in so we can diagnose and give a guaranteed quote. Thank you for thinking of us for your auto repairs.

by Verified Customer September 04, 2015

Honest and efficient.

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by Verified Customer August 28, 2015

Reputable business. Friendly sales and services professionals. Always helpful and can get you in that day if there is a problem. Very trustworthy.

by Verified Customer August 25, 2015

Not cheapest garage around but I never felt like I was paying them to learn how to work on my car.

Reply from Huber's Auto Group | VW Audi BMW Mercedes & More – by HuberAuto January 18, 2016

Robert you a great customer and we appreciate your feedback. I glad you realize that the most expensive mechanic is a bad mechanic. Remember we guarantee our workmanship and parts for 12 month, 12,000 miles. Make sure to join our email list, so you can get our monthly coupons and package deals.

by Verified Customer August 20, 2015

Very knowledgeable about Volkswagen and Audi, I have been taking Volkswagens to Huber's for over 30 years for service. A good family run business that cares about the customer I also bought my last 4 Volkswagens from Huber's.

by Verified Customer August 13, 2015

They provide very good service for VW and other German car brands.

by Verified Customer July 28, 2015

I took my Passat in and after diagnostics was told it would cost $2,500 to pass inspection . I then took it home after paying the ridiculously high $160 diagnostic fee and fixed it for $350. I Then passed it elsewhere for $60. I then sold the car for $1700 .

Reply from Huber's Auto Group | VW Audi BMW Mercedes & More – by HuberAuto January 18, 2016

I am sorry for this misunderstanding. Our technicians are very thorough and conscientiously give honest recommendations. There are shops that will pass things that we feel are not safe. I trust they replaced all the parts we were quoting to replace? I looked up your invoice. It was $109.18 w/ tax. Your bill included a computer scan for a check engine light, labor to diagnose codes, an emissions test, a failed state inspection. We thank you for the opportunity to work on your car, and we hope the new owner of your car is happy with it. Take care!

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by Verified Customer July 25, 2015

They have gone the extra mile on repairing the VW Beetle we bought there.

by Verified Customer July 23, 2015

I have bought 3 cars at Huber's. I have had all of them serviced at Huber's as well and have always been very pleased with their service and communication regarding the work that needs done.

by Verified Customer July 23, 2015

They were very accommodating and did a great job.

by Verified Customer July 23, 2015

Friendly service, they are able to answer questions quickly and correctly.

by July 02, 2015

Service was OK, a little expensive and there really isn't a waiting area.

Reply from Huber's Auto Group | VW Audi BMW Mercedes & More – by HuberAuto January 18, 2016

Thank you for your feedback. We try hard to be less then the dealer labor rates and often give discounts off of list price on parts and still have the great equipment and experienced techs needed to do the job right. I know our waiting room is small, but if we had the multi million dollar building then we would be even more expensive. Keep in mind we also have discounted rentals if you don't want to wait. Thank you again for your business and we wish you the best!

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by Verified Customer June 12, 2015

I thought they were a little expensive for repair work.

by Verified Customer June 02, 2015

Dependable trustworthy and helpful.

by Verified Customer April 30, 2015

The work is done right on time as promised. No hidden surprises. The staff is courteous. Repairs are fair priced.

Reply from Huber's Auto Group | VW Audi BMW Mercedes & More – by HuberAuto January 18, 2016

Thank you for your feedback. We pride ourselves in having technicians that are very thorough and conscientiously give honest recommendations. We have been working hard on policies that give transparent win/win guaranteed quotes and repairs. Thank you for the opportunity to work on your car!

by Verified Customer April 23, 2015

They provide quality care in a professional way, though very expensive.

Reply from Huber's Auto Group | VW Audi BMW Mercedes & More – by HuberAuto January 18, 2016

We appreciate your business. We try hard to be less then the dealer labor rates and often give discounts off of list price on parts and still have the great equipment and experienced techs needed to do the job right. I would be happy to review your invoice and make sure you were not overcharged for anything. Also when you are in next time, make sure to sign up for our monthly coupons for discounts off services. Every little bit counts. Blessings to you!

1 verified customer did not leave comments but provided this rating:
by Darrell
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