» » » Hong's Auto Center

Hong's Auto Center

476 Cobb Parkway South, Marietta, GA 30060

Overall Score

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen


Collision Repair & Paint Service & Repair Tire Sales/Repair



Customer Reviews (1 review)

Sort by: Date | Helpful
Hong's Auto Center
November 14, 2014

Summary: This place is terrible. The people are incompetent. The owner is a liar.

Details: I took my fiance's car to the shop 3 weeks ago. There were several things we had him do to the car: change oil, replace radiator hose, replace coolant/flush radiator, etc. Since the weather has been getting colder, I decided to check the coolant to see what the freezing point was. I found that the coolant was already rusty again even though they had just flushed and replaced it. I also found that the freezing points was roughly 10oF, which isn't that good. It should be around -40oF.

After discovering this, I was a little annoyed but I called Hong and he said to bring it in and he would fix it for free. I even asked him twice if I would have to pay anything to get it fixed and he said "no".

Today, I drove up the shop and was about to give him the key when he told me it would cost at least $60 to fix it. I reminded him of our phone call yesterday and he said that I "must have misunderstood." After discussing this for 10 min we yelled at each other and I left.

Also, he didn't know what an antifreeze/coolant tester was (It tests the freezing point of your coolant). This is a very bad sign. Maybe a random person doesn't need to know anything about this but a mechanic certainly does.

I just hope they didn't mess up the other repairs that they performed.

Flag inappropriate