Hong's Auto Center

This shop is not RepairPal Certified. Learn more
476 Cobb Parkway South
Marietta, GA 30060
(770) 426-6563

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Details

Specialties

  • Collision Repair & Paint
  • Service & Repair
  • Tire Sales/Repair

Amenities

  • Parts/Accessories

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

Customer Reviews

November 14, 2014

Summary: This place is terrible. The people are incompetent. The owner is a liar.

Details: I took my fiance's car to the shop 3 weeks ago. There were several things we had him do to the car: change oil, replace radiator hose, replace coolant/flush radiator, etc. Since the weather has been getting colder, I decided to check the coolant to see what the freezing point was. I found that the coolant was already rusty again even though they had just flushed and replaced it. I also found that the freezing points was roughly 10oF, which isn't that good. It should be around -40oF.

After discovering this, I was a little annoyed but I called Hong and he said to bring it in and he would fix it for free. I even asked him twice if I would have to pay anything to get it fixed and he said "no".

Today, I drove up the shop and was about to give him the key when he told me it would cost at least $60 to fix it. I reminded him of our phone call yesterday and he said that I "must have misunderstood." After discussing this for 10 min we yelled at each other and I left.

Also, he didn't know what an antifreeze/coolant tester was (It tests the freezing point of your coolant). This is a very bad sign. Maybe a random person doesn't need to know anything about this but a mechanic certainly does.

I just hope they didn't mess up the other repairs that they performed.

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