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Honest-1 Auto Care - Roseville

roseville@honest-1.com
3114 Lexington Ave N
Roseville, MN 55113 USA
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07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
OPEN NOW
Th
7:00am to 6:00pm
OPEN NOW
Su
Closed
Th
7:00am to 6:00pm
M
7:00am to 6:00pm
F
7:00am to 6:00pm
T
7:00am to 6:00pm
S
8:00am to 4:00pm
W
7:00am to 6:00pm
Call now:
(651) 356-6340
50 Verified Reviews

Auto Repair Experience

  • Peter Lee, Owner
  • Established 2007
  • 6 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 67 Years of Car Repair Experience
RepairPal Scorecard

In the short time Honest-1 has been serving the Roseville area (since 2007), they have assembled a fine team of service writers and technicians. Three of their technicians are ASE certified, and one is a ASE Master Technician. Their experienced service writers will take whatever time is necessary to give you a full understanding of any problems your vehicle may have, and they will thoroughly review all service and repair needs. This shop has the necessary diagnostic equipment to quickly get to the cause of any problems that may arise. They are also open on Saturdays!

Details

Auto Repair Experience

  • Peter Lee, Owner
  • Established 2007
  • 6 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 67 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • ACDelco
  • NAPA
  • TECH-NET
  • iATN

Message from the Shop

Honest-1 Auto Care is committed to the safety of our clients. We always install quality parts at fair prices and we behind our work with a 3 year/36,000 mile warranty so you can feel secure about your investment and the safety of your families' vehicles on the road.
Honest-1 is the only eco-friendly full service maintenance and repair franchise in the nation! We continually strive to minimize the carbon imprint of our vehicles and our effects on the environment by recycling oils, offering eco-friendly products and services and more. Just stop in and ask us how!
If you want great service and quality repairs at a fair price then stop in to Honest-1 Auto Care and experience the difference!

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

48 Verified Reviews
5 stars
(23)
4 stars
(14)
3 stars
(4)
2 stars
(3)
1 star
(4)
by - Verified Customer February 09, 2017

I feel that our vehicle is well taken care of at Honest-1. I appreciate the friendly staff and the respect they give me.

by - Verified Customer February 07, 2017

The people were kind and the work done was explained to me very well. They truly made sure I understood. I asked a lot of questions so that I could better understand and they answered it all and truly educated me. I have an Honest 1 close to my home but I go to Roseville anyway. I recommend it to everyone I know :)

by - Verified Customer February 08, 2017

I told the shop what I thought was broken on my car. They replaced something else (that most likely did need replacing, but I have no direct proof) and then told me they thought a different part was what was causing the original problem. I replaced the part that I originally suggested was broken on my own, which fixed the problem.

by - Verified Customer January 31, 2017

Tires still seem to ride with a lot of noise even though the holes in the two front tires were supposedly patched. No charge for that work was a nice surprise. Got the oil changed and more repairs were suggested which is usually the case.

by - Verified Customer January 23, 2017

Thanks for the hard work.

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by - Verified Customer January 22, 2017

Shop seemed a little disorganized. Kept haveing to repeat the work I came in for and that I had scheduled. Price charged for headlight bulb change was outrageous since it was an easy fix.

by - Verified Customer January 16, 2017

Good service thanks

by - Verified Customer January 01, 2017

Great customer service. Trusted the recommendation I received with my oil change and returned for the repair.

by - Verified Customer January 08, 2017

fine.

by - Verified Customer January 09, 2017

Great shop. Great service.

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by - Verified Customer January 06, 2017

I was very happy with my repairs.

by - Verified Customer December 07, 2016

Recently I stopped to get air in one of my tires on a really cold day and both the guy at the counter and the technician who put the air in were very polite.

by - Verified Customer January 02, 2017

The staff is great and they have a very nice waiting area

by - Verified Customer December 22, 2016

On Time

by - Verified Customer December 18, 2016

I had an appointment for an oil change at 8:30am but didn't leave until 10:30am. Usually they get it done a lot faster at that location so I'm not sure what took so long

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by - Verified Customer December 27, 2016

Came to you from a coupon in the value pak mailer. Your marketing/advertising did it's job, thanks.

by - Verified Customer December 22, 2016

great job!

by - Verified Customer December 19, 2016

I thought the labor costs were through the roof.

by - Verified Customer December 15, 2016

I found the service to be very good, the price average and the suggestion for additional service not needed when presented to another dealer.

by - Verified Customer December 07, 2016

Good service. Friendly, helpful staff

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by - Verified Customer December 08, 2016

The staff was very nice and helpful. They explained thoroughly all the details that needed to be performed on my truck and did an exquisite job on them.

by - Verified Customer December 13, 2016

An understandable explanation was given for what was diagnosed & service performed. I am grateful that effort was made to correct things in the least costly manner. The staff obviously know what they are doing.

by - Verified Customer November 27, 2016

1. This took way longer than promised
2. They continued to tell me I needed to get all these things done, and explain them in lengthy terms even though when I made the appointment I right away explained I want strictly the oil change and nothing else because I have class immediately after. They continued to ask multiple times if I was SURE I didn't want them to work on it then / or later that same day.
4. When checking out, the guy at the computer who was taking my payment ASKED me for my pin... when that is invading customer privacy and I'm supposed to be the one to type that in and swipe, not have the little box behind the desk.

by - Verified Customer December 06, 2016

1. This took way longer than promised
2. They continued to tell me I needed to get all these things done, and explain them in lengthy terms even though when I made the appointment I right away explained I want strictly the oil change and nothing else because I have class immediately after. They continued to ask multiple times if I was SURE I didn't want them to work on it then / or later that same day.
4. When checking out, the guy at the computer who was taking my payment ASKED me for my pin... when that is invading customer privacy and I'm supposed to be the one to type that in and swipe, not have the little box behind the desk.

by - Verified Customer November 15, 2016

Amazing experience! The main guy at the front desk was very friendly, helpful and honest. As a woman, it is intimidating going into a auto shop as you never know what to expect but I left feeling great and not pressured at all to do any unnecessary services. Thank you! All of my future car services will be done by you guys!!!! Thanks again!

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by - Verified Customer November 20, 2016

efficient

by - Verified Customer November 17, 2016

They got me in with no appointment because I was in a real bind. I was promised a call with approx cost, which was not made. I finally called them around 2:00 PM and they said it was in the shop being repaired and that they would call me when done which should be within a half hour. I waited until 4:30 for their call, it never came. They close at 5:00 PM. I called them at approx 4:35PM and they said they had just finished it. I was there in 5 minutes to pick it up. I paid for it and went to the vehicle. It had sleeted on and off for most of the day and the van had ice all over the windshield. I find that strange that it had not sleeted for the past few hours and yet the windshield and van were covered in ice. If it were in the shop for the past three hours plus, the snow and ice would have melted. Every time I called and or went there, I talked to a different person who had no clue about my van or what had previously been promised. I have a real trust issue with this business.
However, three days later I had to take it back in because what they repaired was not the problem, I do not blame them for this, what they did was logical. It turned out to be a major issue. They said 'They can't in good conscience charge you for the new test they performed'. They did not have to do that. So I am torn between using them again or not.

by - Verified Customer November 21, 2016

I really appreciate the service I received at Honest-1. They let me know what was going on and followed through on their promises. I am so glad they helped my car start again!

by - Verified Customer November 25, 2016

Everything was fine

by - Verified Customer November 18, 2016

I feel all employees did a great job in helping me. Especially Matt made me feel special.

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by - Verified Customer November 11, 2016

Everything was fine. That price was nice but they left my car with out checking the pressure in tires

by - Verified Customer November 08, 2016

Seem like genuinely nice people.

by - Verified Customer November 01, 2016

A couple of timely major repairs were needed on our '98 Saturn. Honest 1 knows this car inside and out having worked on it for over 10 years. Everything was completed in a timely manner to our total satisfaction! Thanks again guys!

by - Verified Customer November 21, 2016

I had never been to the Roseville shop and they were awesome! My oil change there was faster than at any other location. Super friendly front desk staff, too. I live in St. Paul but would totally go back to this shop.

by - Verified Customer November 21, 2016

Exactly what I expected - a job well done.

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by - Verified Customer July 27, 2011

Pat the person I generally deal with seems very honest and I really trust him. I am sure they are fair in price. I think the most important thing that you feel comfortable with them and that they are not taking advantage of you.

by July 27, 2011

They look up their name and they are very honest.

by - Verified Customer July 27, 2011

They always do very good work, they are cordial, and they explain things carefully.

by - Verified Customer July 27, 2011

They were very nice, and very efficient. I think they knew what they were doing, but I don't know if the tests they did were necessary.

by - Verified Customer July 27, 2011

Very clean and very friendly. They do a quick and efficient job.

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by - Verified Customer July 27, 2011

They are efficient, knowledgeable, and it was a good experience.

by - Verified Customer July 26, 2011

They are just very good company. They are accommodating, pleasant and nice to work with. Pat is a wonderful person.

by - Verified Customer July 26, 2011

I can't recommend them.

by - Verified Customer July 23, 2011

They are reliable, treat you like a friend, and they do what they tell you they are going to do. They do the needed repairs.

by - Verified Customer July 23, 2011

I've been going there for two or three years and I've been very satisfied with their expertise and service.

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by - Verified Customer July 23, 2011

Everyone was very nice there. They got me through as quickly as they could.

by - Verified Customer July 22, 2011

They take on too many appointments and when they run into something that doesn't go smoothly they push everything back. People have other things to do than to leave their car there all day long.

Reply from Honest-1 Auto Care - Roseville – by tomw4 January 20, 2012

I am sorry to hear that you had a bad experience with us. I am happy to announce that we have added extra staff to ensure that everyone receives fast and efficient service. We truly appreciate and value our customers. Please consider giving us another opportunity to earn your business.

by - Verified Customer July 20, 2011

I know that they do the 21 point investigation but they didn't talk to me about it. The guy never gave me the information regarding the services that were done.

2 verified customers did not leave comments but provided these ratings:
by Naisan
by Justin
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