Honest-1 Auto Care - Maple Grove

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loyfennell@yahoo.com
6310 Vinewood Lane North
Maple Grove, MN 55311 USA
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17:00
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http://purl.org/goodrelations/v1#Wednesday
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17:00
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CLOSED NOW
S
7:00am to 5:00pm
CLOSED NOW
T
7:00am to 9:00pm
S
7:00am to 5:00pm
W
7:00am to 9:00pm
Su
10:00am to 5:00pm
Th
7:00am to 9:00pm
M
7:00am to 9:00pm
F
7:00am to 7:00pm
Call now:
(763) 600-8098
54 Verified Reviews

Auto Repair Experience

  • Hunter Fennell, Owner
  • Established 2013
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 65 Years of Car Repair Experience
RepairPal Scorecard

Honest 1 of Maple Grove was established in 2013. This RepairPal Certified shop offers it's customers a 36-month / 36,000-mile warranty, free coffee, hot chocolate, early bird drop off, local shuttle service, and a comfortable waiting area with a child's play area and wireless Internet access. The majority of their technicians are ASE Certified and all attend lots of ongoing training to ensure their ability to make professional accurate repairs to your vehicle. Honest 1 offers free basic inspections for your convenience. This is also an eco-friendly facility, partnering with G-Oil to offer products that are better for the environment. Honest 1 works hard to be a leader in customer service, environmental friendly practices, and an experienced staff committed to training and ASE Certification.

Details

Auto Repair Experience

  • Hunter Fennell, Owner
  • Established 2013
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 65 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • iATN

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

54 Verified Reviews
by - Verified Customer October 11, 2016

Efficient, timely, and courteous

by October 11, 2016

Fast, courteous service.

by - Verified Customer October 07, 2016

Was happy with service. Polite staff

by - Verified Customer October 06, 2016

Fast, and friendly.

by October 06, 2016

Excellent service as always, I'll keep coming back.

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by - Verified Customer October 05, 2016

good

by - Verified Customer August 27, 2016

Went for a back to school special on an oil change and 21 point inspection. Got great service for my car with their knowledgeable and friendly staff.

by - Verified Customer August 25, 2016

Courteous, did a great job.

by - Verified Customer August 24, 2016

Although the oil change was just find, I was told a service to fix my muffler cost twice what it should cost.

by - Verified Customer August 23, 2016

Friendly service and helpful.

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by - Verified Customer August 22, 2016

Good service performed promptly!

by - Verified Customer August 22, 2016

No smile. Didn't feel welcomed.

by - Verified Customer August 20, 2016

They were very courteous and got the job done.

by - Verified Customer August 20, 2016

Very good. The only change would be to let customers know when something is being held up and why.

by - Verified Customer August 19, 2016

Very good cost effective service.

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by - Verified Customer August 19, 2016

Brought my Honda Odessy in for an alignment. The tech put the vehicle on the alignment equipment to measure the current readings. They found that they were within the tolerances that are recommended and asked if I would like to continue. The alignment was $99 and the alignment check was less than half of that. It would have been easy for them to simply perform the alignment since I had already signed an authorization for that service. I appreciate their honesty and them saving me money.

by August 18, 2016

My wife was sold a fuel injector cleaning which I don't believe we needed. Just brought it in to have the radiator flushed and had a 50% off coupon. Should have been about $50.00. Total bill? $270.00 Needless to say I think that is way too steep. I could have had my radiator flushed and the fuel injectors done without a coupon for less money than it cost me here.

by - Verified Customer August 17, 2016

They did what I asked in a timely manner and suggested some future needed repairs without being pushy.

by - Verified Customer August 17, 2016

It took an hour and 20 minutes for just an oil change.

by - Verified Customer July 27, 2016

They got me in for service on my daughter's car right away.

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by - Verified Customer July 27, 2016

Very accommodating with my time line and did the job very quickly. Flexible and fair pricing!

by - Verified Customer July 27, 2016

Tried to upsell services which were not needed by sharing misleading information.

by - Verified Customer July 25, 2016

No hassle maintenance work. Fast and friendly service.

by - Verified Customer July 22, 2016

Quick and friendly staff at reasonable prices.

by - Verified Customer July 22, 2016

Staff were very helpful and informative. Gave me a detailed description of the findings based on the diagnostic.

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by - Verified Customer July 19, 2016

Immediate service upon arriving and work done in a timely manner.

by - Verified Customer July 19, 2016

Felt like they were honest and did the repairs that were necessary.

by July 18, 2016

Price was higher than usual.

by - Verified Customer May 21, 2016

Excellent service!

by - Verified Customer May 21, 2016

Prompt, excellent service with a smile,

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by - Verified Customer May 19, 2016

Great job in and out!

by - Verified Customer May 14, 2016

Employees were extremely knowledgeable and friendly. They made sure my car got the best service and that I understood what work was needed/provided. I would definitely recommend this place!

by May 14, 2016

We have used Honest Auto for my wife's car. We have always been satisfied with the service. However, We recently had it in for an oil change and tire rotation,etc. That evening Kim noticed that a tire was low on air. I ran the car over to Honest Auto and the person waiting on me didn't seem to have time to hear my complaint. I took it over to Holiday and filled on air. One tire had less than 10 pounds, two tires around 20 pounds and the fourth was at 33 pounds. It didn't cost me anything to take care of except a little bit of time. However, I would think that with the tire rotation the service man would make sure the tire is at the right pressure on all tires. On another question I mark that I was not treated with respect. I realize the many things come into consideration when this happens. End of day, still busy, etc. This will not make us change auto care but I do want to bring these things to your attention.

by - Verified Customer May 13, 2016

The people working here provide excellent customer service!

by - Verified Customer May 13, 2016

I came to the shop 15 minutes before closing. Shop made time to squeeze an inspection in. They found that emergency service had to be provided and gave me a rental car. Very happy with the continued service I get at this shop.

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by - Verified Customer May 13, 2016

Best customer service I've ever experienced. Service writer was extremely professional and the technician was great at assessing my problem.

by - Verified Customer April 23, 2016

Staff are friendly & give good advice.

by - Verified Customer April 15, 2016

The provided good service.

by - Verified Customer March 18, 2016

Service availability is generally good. Services performed have been well done. Fairly high-priced. More comparable to a dealer-type shop. Had a negative experience where I was told my car had an "oil leak" with no addt'l explanation - was told I needed to have a dye test done, which I did. The dye test could not locate any oil leak. I then took to another shop, which could not confirm this diagnosis. Felt it was a scam to get me to pay for a dye test I did not need.

by - Verified Customer November 02, 2015

The guys at the Maple Grove were helpful and very prompt. I was happy with the all around experience.

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by - Verified Customer October 31, 2015

I like their customer service, the timely fashion in which work is completed. Awesome front desk help from lovely dark haired woman - forgot her name! She was fabulous.

by - Verified Customer October 03, 2015

no reason

by - Verified Customer October 02, 2015

They were very friendly and helpful. I didn't feel pressured about anything.

by October 01, 2015

Good service and full explanations on service.

by - Verified Customer September 29, 2015

They had me in and out of there in an hour less time than they had originally planned.

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by - Verified Customer September 28, 2015

They're friendly!

by - Verified Customer September 28, 2015

Service explanation and subsequent changes in what was needed to complete the job amounted to considerable additional costs. This was poor diagnosis and no choice but to continue with the service. Up-charge on the parts was excessive.

by - Verified Customer September 27, 2015

Great employees great service.

by - Verified Customer September 26, 2015

It took three visits for them to fix the suspension in the car that I had repaired by them. And each time I took it in they recommended another 1500$ plus in repairs to the car, instead of first fixing the real problem that they caused the first time it.

by - Verified Customer September 25, 2015

The're okay

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by September 25, 2015

Too expensive compared to other shops. Estimates were about double the estimates elsewhere.

by - Verified Customer September 24, 2015

They made me feel comfortable.

by - Verified Customer September 08, 2015

They have a warm environment and friendly service. They also recommend the best deals.

1 verified customer did not leave comments but provided this rating:
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