Honest-1 Auto Care
3114 Lexington Ave N, Roseville, MN 55113 Map & directions
Call Now: (651) 356-6340
“Pat the person I generally deal with seems very honest and I really trust him. I am sure they are fair in...”
“They were very nice, and very efficient. I think they knew what they were doing, but I don't know if the...”
“They always do very good work, they are cordial, and they explain things carefully.”
“Very clean and very friendly. They do a quick and efficient job.”
“They are just very good company. They are accommodating, pleasant and nice to work with. Pat is a wonderful...”
“I've been going there for two or three years and I've been very satisfied with their expertise and service.”
“I was pleased with quality and the customer service I received when I took my Acura to Honest-1 Auto Care....”
“After bringing my car there once, I decided I'll never go anywhere else. They were very helpful in making me...”
About Honest-1 Auto Care
RepairPal’s Comprehensive Evaluation
In the short time Honest-1 has been serving the Roseville area (since 2007), they have assembled a fine team of service writers and technicians. Three of their technicians are ASE certified, and one is a ASE Master Technician. Their experienced service writers will take whatever time is necessary to give you a full understanding of any problems your vehicle may have, and they will thoroughly review all service and repair needs. This shop has the necessary diagnostic equipment to quickly get to the cause of any problems that may arise. They are also open on Saturdays!
Message from the Shop
Honest-1 Auto Care is committed to the safety of our clients. We always install quality parts at fair prices and we behind our work with a 3 year/36,000 mile warranty so you can feel secure about your investment and the safety of your families' vehicles on the road.
Honest-1 is the only eco-friendly full service maintenance and repair franchise in the nation! We continually strive to minimize the carbon imprint of our vehicles and our effects on the environment by recycling oils, offering eco-friendly products and services and more. Just stop in and ask us how!
If you want great service and quality repairs at a fair price then stop in to Honest-1 Auto Care and experience the difference!
Auto Makes We Service
|Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance||Service & Repair|
|Smog/Emissions Testing||Timing Belts||Tire Sales/Repair||Transmission Repair|
|Car Delivery||Car Pickup/Dropoff||Child Friendly||Coffee|
|Early Bird Dropoff||Free Multi-Point Safety Inspection||Heated Waiting Room||Military Discount|
|Open Saturday||Parts/Accessories||Rental Car||Senior Discount|
|Service Guarantee||Shopping Nearby||Shuttle||Store|
|Towing||Warranty Accepted||Wireless Internet|
Customer Reviews 13 verified reviews (20 total)13 Sort by: Date |
I walked in excited to find an honest auto shop that I can trust, all I wanted to get done was an alignment and my tires balanced. When I brought it in they said I needed to replace my wheel bearings and front tires. The man told me that if I don't get it fixed soon I would literally lose my tire while going down the road. They wanted $1700 for just the wheel bearings and another $400 for two tires. They wanted $941 for parts.
I went to Oreillys auto parts and paid under $150 for the parts and brought it home. They wanted $660 for labor and I got the job done in an hour.
There was nothing wrong with my wheel bearings and the only thing wrong with my tire was an uneven wear pattern from a bad alignment.
My vehicle wouldn't start, so I took it to Honest 1 in Roseville. They told me the problem was my fuel pump, and quoted a price of $1,450.00 to fix it (NOT including the filter). I found another place that would do it for under $800.00. On the diagostic/invoice sheet, they also said I needed new brake pads. However, I had just replaced my brake pads myself 2 months before. When I told them I was taking my car to another shop the technician (Byron?) became rude and short with me. Never going there again.
I would definitely not recommend this company to a friend!
The work I was expecting to be done was not done, yet I was charged for it (over $700.), and then the manager of the company made it very difficult to receive the refund for the over-charge by ultimately insisting that it be sent certified mail. The first time I personally went in to pick up the check I was essentially ignored, and then afterward the manager, Jason, informed me via text from his personal phone that he had called the Roseville police to start the process of obtaining a restraining order against me and also to file tresspassing charges. I was also threatened with having to go to court to receive the refund for the over-charge. Then to top it off the note with the refund stated that by cashing the check I'm absolving the company of any liability for the work that had actually been done (paraphrased.) Go figure! Worst experience I've ever had with a auto repair shop!!
I was pleased with quality and the customer service I received when I took my Acura to Honest-1 Auto Care. They finished the job on time and offered me a great guarantee. I was able to used my coupons with not problem at all.
I recommended to all my family and friends to have their vehicles fix at Honest-1 Auto Care and they seem pleased as well.
After bringing my car there once, I decided I'll never go anywhere else. They were very helpful in making me understand the issues with the car. The staff is professional, friendly and, of course, very helpful. I don't know any other auto shop that offers a 2 year, 24,000 mile warranty on service/parts. Additionally, the shop is eco-friendly and has great discounts for first-time customers. Give them a try.