Awesome treatment!... sometimes you need to know angels are out there.... CHRISTINE was mine...Thank you all for a job well done.
Very honest. Treated me and my car like I was family and car was their own.
Shop and waiting room was clean and staff very friendly. Even if you do not need service you should drop in and check out the business and you will return.
Everything was great.
Was very kind and greeted me when I walked through the door.
Thanks great service .
Awesome service, always polite, professional, and fair. Have never questioned their honesty either!
Good tech support..friendly staff..car not ready on time due to wrong sized tires shipped to shop..warranty papers not prepared at time of service..had to make second trip to shop for papers..I have used this shop before and have been satisfied...
Good service. Fair price. Show you where the problem is - cost and labor all beforehand.
Great service as always. Had to wait for the tow truck, Honest-1 staff waited for us to get there and got us back on the road. Thank you!
Great customer service
I went in to have my car diagnosed. I suspected that my throttle body needed cleaning. That was the only recommendation that was given. So, I had it completed. Which is fine. But, my car is making this ticking noise and I find it hard to believe that the mechanic didn't hear this.
Very friendly and honest.
Love this shop. Its clean and everyone is so friendly and amazing! I love the women's events. Thanks to it, I have learned so much about my car that I never knew!
Good work, took a day but took longer than anticipated for my quote after getting an inspection.
Will be back, very nice
Employees were friendly. Repair done quickly and on time as promised. Repairs explained to my satisfaction. The shuttle service put it over the top. You are my new go to for future issues.
I like the no nonsense no fuss of Honest. They did not try to pressure me into additional items or packages, I got what I wanted. They treated me great, and I will go back again. Great job!
Certainly not the least expensive in town. Honest, clean and polite.
Excellent service every time! Service advisor,
Kristine M. always does a great job. Thank you all so much.
Great job, price was high, but I did get the best package offered.
Was kinda upset as noone called me to let me know what was wrong with my vehicle after it sitting there for over 3 hrs. I had to call them, then it wasn't even in the shop yet. I had an 8:30 appointment. I wasn't very happy about that, because I could of been doing other things,if they weren't going to get to it. No one told me it would be hours before they got to it.
I believe that they were truthful and very honest on the repairs that needed to be done. I was very pleased and definitely will refer future business their way.
Took 1 1/2 hours for an oil change!
I feel Overcharged!
I enjoy doing business at Honest-1 Auto Care
Excellent care, on time. Bill was explained and clear. no hidden charges or attempts to pressure me in to more work. Very satisfied
Excellent customer service.
They were very friendly but I don't know if the expensive work performed was really necessary since all I needed was an alignment. After I left I noticed a big difference in ride-very rough on smooth road that wasn't like that before. Going elsewhere next time.
I have gone to this shop on many occations and been satisfied every time
Good job, thanks
They repaired the cable to open my gas door.
Scheduled an appointment. They were punctual and did a good job.
Excellent service, highly recommend
Excellent customer service. Friendly, helpful, fair, honest.
Great service nice people
I think you charge too much for a battery. In July 2015 I bought a battery from you and paid $200.00 for it and installation. Two weeks ago the battery started failing and you charged me $178 for anew one installed. I won;t be back. Batteries should last at least 3 years.
I have had my car serviced by the same dealership since I purchased it. Looking for new care place since I had to move across state. This is the second shop that either does not know how to work the alignment test machine or just lied to me. I had my car checked when I went back to visit my mom and the alignment is fine. The further insult was when they sent me a link to a a website to 'read and explain' what an alignment is.
I would recommend this shop to women especially. I was treated with respect and I felt like I could trust rhe staff
friendly atmosphere and professional courtesy
I felt that this shop is honest and very fair with diagnosis.
Got an oil change within 30 min. It was awesome, the shop was clean, and they even had snakes for me while I waited.
Professional and friendly.
Designed a good affordable plan of care for work that needs to be done, that takes into account my time and budget
Always Fair, Always Honest!
Always Fair, Always Honest!
This cannot be brief. I live by finding people I can trust without reservation. Honest 1 has become my new number one source for all things automotive. To all in this area I say, go to Honest 1, and know that you can do so with no fear. Quality work, fair pricing and never an unneeded repair, or unfair pricing. Expect to be charged less, and expect that if you think you need an overhaul, and all you need is a minor part replacement, you will be told of the lesser problem and will be sent on your satisfied way. Trust them. There are none better. Believe me.
My new white car had scrapes in the top of the fender and side paint and there were black marks on the hood. It's pretty annoying that someone could have used a fender cover and didn't, it would have taken 5 seconds to prevent damage to my car.
As always, Honest-1 did what was needed, did it correctly, made helpful recommendations for the future, and treated me with respect and like a human being, not just a number or someone generating profit. Free snacks, sodas, coffee, and bottled water are also always very much appreciated, too, as is the cleanliness of the lobby and waiting area.
I was truly impressed with Honest-1. Kristine was excellent in helping me out when I first arrived & left. Very knowledgeable, great customer service & did not push me into anything I did not need. I felt comfortable in what was said and what was done with my vehicle by both Kristine and the mechanic. I will be back for all my auto needs
All was well except we were promised a 3:00 time for pick up and we didn't get out until nearly 5:00.
staff was friendly and work done quickly
Great place 5 stars
I was upset that I had a coupon for service from your sister company and the coupon was not honieed. Not only that, but I was lead to believe it was going to be honored until time to pay my bill and I was charge regular price. At least, let a customer know I'm advance so he or she can decide if they want to continue with service.
The only issue that i had with the price was that the coupon was for $19.99 and it ended up costing me $27 plus. I think that it should have been explained better
Great place 5 stars
My car needs to be fixed.. steering still broken
Good work at a fair price.
need to offer walk in oil changes!
I think mechanics work on more than one car at a time..Spent 4hrs. waiting on one day and almost two hrs, a week later..The appointment person was friendly and kept me informed. She had a great personality kept everyone happy
Everyone was very friendly and honest. Was a great experience compared to other places I have been.
Very courteous. No pressure. Well treated. Great experience!
Was impressed by Christina who explained procedure and greeted me warmly.
It Was Great !
This is a wonderful place to take your car for car care. Their honest, very reasonable and they make you feel at home. Totally recommend them.
Friendly staff and good prices .
I had an oil change and a couple filters replaced. I really wouldn't know how to check any of it, but I believe you are honest people...
When was the last time you were invited into the garage to look at your car when it was on the lift? A small leak was developing and they wanted me to see what they were talking about for future reference and repair. They found this while doing a FREE pre-trip inspection. They have earned my confidence and I will be returning.
I have found that Dennis is an experienced professional who pays attention to detail and his customer relations skills are an inherent benefit to all that have service performed at Honest -1 Auto Care. Best service in the area.
Top notch work - attentive and patient.
All around excellent. Very happy with service.
Nice waiting area/lobby
Excellent work done. Have never had a better experience with an auto repair shop in my life.
The shop seemed trustworthy & performed a good job. I will return for future service.
The work was done quickly and efficiently everyone was friendly
Excellent Management, Staff, Customer Wait Area and a Repair Facility that is "Honestly #1". Thank you Dennis-you mean
so much to us and our 2000
We Trust you without question!
Dennis M is the reason I keep returning. He understands what needs to be done or not done and I prefer dealing with him
Always a pleasure getting work done at Honest-1. The customer is #1.
Always cheerful and friendly staff- no pressure to get "work" done- I trust Honest-1 Auto with my cars.
Very friendly front desk lady and staff. A comfortable atmosphere to wait on your car. Great experience overall.
Always a good experience getting my car worked on!
They were very nice & informative. I just am so busy and was unable to return for additional repairs or info for repairs at this time.
Dennis knows his stuff AND can relate to people....hard to get in garages sometimes
Friendly, fair, and excellent staff
Good and honest service.
Thank you for the nice review. We put a lot of emphasis on the word Honesty. Not only is it our name but in how we deal with everyone. We take you into our shop to show and to explain to you the condition of your car BEFORE any work is done. Our shop is always open to customers. We want nothing hidden and will only do the work your car needs AND you want done to it. Thanks again!
Sorry about being a long reply but we really get excited when we can talk to people about how we operate with a high set of values and honesty.
Very great service.
Good honest service.
Thank you for the nice review. We will continue that honest service!! We look forward to your next visit.
I like the staff here.
Thanks. And truthfully we love our customers. We treat our customers like friends and family because that is how we feel everyone should be treated. Have a great day and we look forward to seeing you again.
They are very good.
Outstanding job done.
Quality service done by friendly professional staff.
They did not honor the coupon they sent me in the mail.
Staff are courteous. Cost if repairs is high but in line with standards.
VERY FRIENDLY MANAGEMENT, THEY PROVIDED EXCELLENT SERVICE.
The service was fast, and helpful.
Still waiting on them to complete their work. I need to return my truck because of a back ordered part.
I negotiated a price I could afford. When I received the bill you had charged $40 in shop fees. No one had mentioned shop fees and 8% is wrong.
Everything was great. the service, the price, and the service personnel.
Thanks for the nice review. We strive to make our customers happy which also brighten up our day.
We look forward to your next visit.
Great service- reasonable price.
Thank you for the very nice review. We are happy you were pleased and we look forwarded to seeing you again.
Very over priced.
Our goal is to provide expert service with high quality parts. We offer the longest warranty in the industry as part of that guarantee. We want to provide you the best value.
What is hard to do in this industry is to compare pricing. Cheap quality or used parts are always out there. Non qualified labor is out there. We want our customers to have reliable transportation and to trust their cars and us.
We always provide a written estimate for any work we do. We want you to know exactly what we will do and the price first.
We hope you come back and we will go over exactly what parts we quoted so you can do a good comparison. I think you will find us very competitive and always significantly lower than dealerships.
Very nice staff and workers.
Thank you. Our team loves to work with our customers and we get excited when we get nice feedback. THANK YOU again.
They tried to sell me something I didn't need.
We always let you know where you car is at on the manufacturers suggested maintenance schedules. It is one of the printouts you will receive from us. We want you to know the exact condition of your vehicle, both the good and the bad. Then we ALWAYS let you decide what you want do. We are very sorry that came across poorly.
They did a great job at a fair price. The shop was very clean.
Everything went great.
That is great to hear. We really appreciate your trust in us.
I feel I was greatly overcharged for my parts and labor.
We are very, very sorry that you felt overcharged for your parts/labor. We ALWAYS provide a written estimate before any work is done to make sure you understand what is being done and the costs. We obviously did a poor job of explaining the costs to you. We are very sorry about that. If you would come back in we will try to rectify the situation with you.
The are prompt & friendly. They offer great customer service and fixed the car quickly.
One of three key objectives is to provide excellent customer service. You truly put a smile on our face hearing that you were satisfied. Thanks for the review.
I was very happy with their work.
We appreciate the nice review and we are always here to help out with anything.