Honest-1 Auto Care

✓ RepairPal Certified
720 South Nova Rd
Ormond Beach, FL 32174 USA
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07:30
18:00
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07:30
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07:30
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07:30
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07:30
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07:30
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CLOSED NOW
M
7:30am to 6:00pm
CLOSED NOW
Th
7:30am to 6:00pm
M
7:30am to 6:00pm
F
7:30am to 6:00pm
T
7:30am to 6:00pm
S
7:30am to 4:00pm
W
7:30am to 6:00pm
Su
Closed
Call now:
(386) 866-2316
23 Verified Reviews

Auto Repair Experience

  • Dennis Mclaughlin, Manager
  • Established 2014
  • 5 Auto Repair Mechanics on Staff
  • 103 Years of Car Repair Experience
RepairPal Scorecard

The Ormond Beach location of Honest-1 Auto Care has been serving the local community since 2014. During this time they have developed a loyal following of customers who described this shop to us as:  “helpful”, “friendly”, “honest”, and “professional”. This location features a team of automotive technicians whose experience and ongoing training ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, Saturday & Sunday business hours, and a waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • Dennis Mclaughlin, Manager
  • Established 2014
  • 5 Auto Repair Mechanics on Staff
  • 103 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • AAA Member Discount
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • NAPA

Message from the Shop

Honest-1 Auto Care provides Ormond Beach with quality auto repair and maintenance. We work on all makes and models of cars and trucks.

We can perform a broad range of services; Brakes, Alignments, New Tires, Wheel Balancing, Electrical repairs, Oil Changes, Major and Minor Engine repairs, All types of flushes, Radiators, Coolant repairs, AC repair, Check engine lights, etc.

Our team of ASE certified technicians will expertly diagnose your car's issues and then perform just the repairs needed. We back up our work with the best warranty in the business; 36K miles/36 months. That is 50% better than most shops. We believe in the quality of the work we do.

We also have a luxurious customer lobby. HDTV, Free WiFi, Free beverages/snacks, Video Games, Tablets to use, kids area, pub tables and deep padded chairs. We make your stay VERY pleasant.

We also offer a shuttle service, night drop off and loaner cars. We have you covered no matter what.

Come see the best shop in town.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

43 Verified Reviews
5 stars
(30)
4 stars
(7)
3 stars
(1)
2 stars
(0)
1 star
(5)
by - Verified Customer December 09, 2016

Friendly staff and good prices .

by - Verified Customer December 16, 2016

It Was Great !

by - Verified Customer November 28, 2016

Nice waiting area/lobby

by - Verified Customer December 05, 2016

Top notch work - attentive and patient.

by - Verified Customer December 04, 2016

All around excellent. Very happy with service.

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by - Verified Customer December 05, 2016

I have found that Dennis is an experienced professional who pays attention to detail and his customer relations skills are an inherent benefit to all that have service performed at Honest -1 Auto Care. Best service in the area.

by - Verified Customer November 28, 2016

The shop seemed trustworthy & performed a good job. I will return for future service.

by - Verified Customer November 28, 2016

Excellent work done. Have never had a better experience with an auto repair shop in my life.

by - Verified Customer November 13, 2016

Always a good experience getting my car worked on!

by - Verified Customer November 22, 2016

The work was done quickly and efficiently everyone was friendly

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by - Verified Customer November 13, 2016

Very friendly front desk lady and staff. A comfortable atmosphere to wait on your car. Great experience overall.

by - Verified Customer November 07, 2016

Dennis knows his stuff AND can relate to people....hard to get in garages sometimes

by - Verified Customer November 17, 2016

Dennis M is the reason I keep returning. He understands what needs to be done or not done and I prefer dealing with him

by - Verified Customer November 06, 2016

Well satisfied

by - Verified Customer November 10, 2016

They were very nice & informative. I just am so busy and was unable to return for additional repairs or info for repairs at this time.

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by - Verified Customer November 02, 2016

Friendly, fair, and excellent staff

by - Verified Customer November 16, 2016

Always cheerful and friendly staff- no pressure to get "work" done- I trust Honest-1 Auto with my cars.

by - Verified Customer November 17, 2016

Always a pleasure getting work done at Honest-1. The customer is #1.

by - Verified Customer November 20, 2016

excellent

by - Verified Customer November 22, 2016

Excellent Management, Staff, Customer Wait Area and a Repair Facility that is "Honestly #1". Thank you Dennis-you mean
so much to us and our 2000
Jeep Cherokee.
We Trust you without question!

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by - Verified Customer July 20, 2015

Good and honest service.

Reply from Honest-1 Auto Care – by Honest1AutoCareOrmond September 25, 2015

Thank you for the nice review. We put a lot of emphasis on the word Honesty. Not only is it our name but in how we deal with everyone. We take you into our shop to show and to explain to you the condition of your car BEFORE any work is done. Our shop is always open to customers. We want nothing hidden and will only do the work your car needs AND you want done to it. Thanks again!

Sorry about being a long reply but we really get excited when we can talk to people about how we operate with a high set of values and honesty.

by - Verified Customer July 17, 2015

Very great service.

by July 17, 2015

I like the staff here.

Reply from Honest-1 Auto Care – by Honest1AutoCareOrmond September 25, 2015

Thanks. And truthfully we love our customers. We treat our customers like friends and family because that is how we feel everyone should be treated. Have a great day and we look forward to seeing you again.

by - Verified Customer July 17, 2015

Good honest service.

Reply from Honest-1 Auto Care – by Honest1AutoCareOrmond September 25, 2015

Thank you for the nice review. We will continue that honest service!! We look forward to your next visit.

by - Verified Customer July 13, 2015

They are very good.

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by - Verified Customer July 07, 2015

Outstanding job done.

by - Verified Customer July 07, 2015

Quality service done by friendly professional staff.

by - Verified Customer July 02, 2015

They did not honor the coupon they sent me in the mail.

by - Verified Customer June 30, 2015

Staff are courteous. Cost if repairs is high but in line with standards.

by - Verified Customer June 29, 2015

VERY FRIENDLY MANAGEMENT, THEY PROVIDED EXCELLENT SERVICE.

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by - Verified Customer June 28, 2015

The service was fast, and helpful.

by - Verified Customer June 26, 2015

Still waiting on them to complete their work. I need to return my truck because of a back ordered part.

by - Verified Customer June 25, 2015

I negotiated a price I could afford. When I received the bill you had charged $40 in shop fees. No one had mentioned shop fees and 8% is wrong.

by - Verified Customer June 10, 2015

Everything was great. the service, the price, and the service personnel.

Reply from Honest-1 Auto Care – by Honest1AutoCareOrmond September 25, 2015

Kathleen,
Thanks for the nice review. We strive to make our customers happy which also brighten up our day.
We look forward to your next visit.

by - Verified Customer June 10, 2015

Great service- reasonable price.

Reply from Honest-1 Auto Care – by Honest1AutoCareOrmond September 25, 2015

Thank you for the very nice review. We are happy you were pleased and we look forwarded to seeing you again.

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by - Verified Customer May 27, 2015

Very over priced.

Reply from Honest-1 Auto Care – by Honest1AutoCareOrmond September 25, 2015

Our goal is to provide expert service with high quality parts. We offer the longest warranty in the industry as part of that guarantee. We want to provide you the best value.

What is hard to do in this industry is to compare pricing. Cheap quality or used parts are always out there. Non qualified labor is out there. We want our customers to have reliable transportation and to trust their cars and us.

We always provide a written estimate for any work we do. We want you to know exactly what we will do and the price first.

We hope you come back and we will go over exactly what parts we quoted so you can do a good comparison. I think you will find us very competitive and always significantly lower than dealerships.

by May 13, 2015

Very nice staff and workers.

Reply from Honest-1 Auto Care – by Honest1AutoCareOrmond September 25, 2015

Thank you. Our team loves to work with our customers and we get excited when we get nice feedback. THANK YOU again.

by - Verified Customer April 28, 2015

They tried to sell me something I didn't need.

Reply from Honest-1 Auto Care – by Honest1AutoCareOrmond September 25, 2015

We always let you know where you car is at on the manufacturers suggested maintenance schedules. It is one of the printouts you will receive from us. We want you to know the exact condition of your vehicle, both the good and the bad. Then we ALWAYS let you decide what you want do. We are very sorry that came across poorly.

by - Verified Customer April 11, 2015

They did a great job at a fair price. The shop was very clean.

by - Verified Customer April 02, 2015

Everything went great.

Reply from Honest-1 Auto Care – by Honest1AutoCareOrmond September 25, 2015

That is great to hear. We really appreciate your trust in us.

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by - Verified Customer March 28, 2015

I feel I was greatly overcharged for my parts and labor.

Reply from Honest-1 Auto Care – by Honest1AutoCareOrmond September 25, 2015

We are very, very sorry that you felt overcharged for your parts/labor. We ALWAYS provide a written estimate before any work is done to make sure you understand what is being done and the costs. We obviously did a poor job of explaining the costs to you. We are very sorry about that. If you would come back in we will try to rectify the situation with you.

by - Verified Customer March 04, 2015

The are prompt & friendly. They offer great customer service and fixed the car quickly.

Reply from Honest-1 Auto Care – by Honest1AutoCareOrmond September 25, 2015

One of three key objectives is to provide excellent customer service. You truly put a smile on our face hearing that you were satisfied. Thanks for the review.

by - Verified Customer February 20, 2015

I was very happy with their work.

Reply from Honest-1 Auto Care – by Honest1AutoCareOrmond September 25, 2015

We appreciate the nice review and we are always here to help out with anything.

3 verified customers did not leave comments but provided these ratings:
by Randy, James, Victor
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