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Honest 1 Auto Care

1690 NE Division St, Gresham, OR 97030 Map & directions

Call Now: (971) 407-4125

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About Honest 1 Auto Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
89
Technical Ability (?)
90
Tools & Equipment (?)
89
Customer Service (?)
98
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

This location of the popular Honest-1 franchise has been serving the Gresham area since 2010. Manager Susan Ransom, oversees a solid group of technicians who take the time to keep current with their ASE Certifications as well as the most current automotive technology. Repairs performed at this RepairPal Certified shop range from minor and major mechanical repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. For your convenience rental / loner cars, early bird drop off, and a waiting area with wireless Internet are available.

Message from the Shop

2 Master Techs on staff with over 40 years of knowledge back with a 12 month, 12,000 mileage warranty.

Auto Makes We Service

Acura Audi Buick
Cadillac Chevrolet Chrysler
Dodge Ford GMC
Geo Honda Hummer
Hyundai Infiniti Isuzu
Jeep Kia Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Ram Saab
Saturn Scion Smart
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

Muffler & Exhaust Oil Change & Lube Service & Repair Tire Sales/Repair
Transmission Repair

Amenities

Child Friendly Coffee Early Bird Dropoff Financing
Heated Waiting Room Open Saturday Rental Car Service Guarantee
Shuttle Towing Warranty Accepted Wireless Internet

Customer Reviews 23 verified reviews

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Honest 1 Auto Care
Verified Customer

They are the most helpful and quality conscious people I have yet had work on my cars. Very dependable and fair priced.

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Honest 1 Auto Care
Verified Customer

They are helpful and courteous.

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Honest 1 Auto Care
Verified Customer

Good, speedy, friendly service at reasonable price.

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Honest 1 Auto Care
Verified Customer

Knowledgeable technicians.

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Honest 1 Auto Care
Verified Customer

Friendly employees.

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Honest 1 Auto Care
Verified Customer

I am always happy with the service, clean facility

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Honest 1 Auto Care
Verified Customer

Service was great, especially at the front desk.

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Honest 1 Auto Care
Verified Customer

Honest. Fast. I am pleased with the repairs.

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Honest 1 Auto Care
Verified Customer

They helped out a lot and went beyond what I was expecting.

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Honest 1 Auto Care
Verified Customer

Service was great.

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Honest 1 Auto Care
Verified Customer

Friendly staff, great service, good prices

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Honest 1 Auto Care
Verified Customer

Everything promised was completed. Friendly courteous service. Price was right.

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Honest 1 Auto Care
Verified Customer

So far they have provided quality service for the work that we have had done so I would recommend them.

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Honest 1 Auto Care
Verified Customer

On the first day that I went in, they claimed to have fixed the problem with my car. Later that night, I discovered the problem was exactly the same as before I took it in. I called, and they told me to just bring it in again the next day. When I brought it in, they told me I would need to wait for a long time. Eventually, after several hours with no progress, I asked for a refund and left.

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Honest 1 Auto Care
Verified Customer

A couple years ago Manager Scott was rude to my daughter. This year I had contact with a female manager. I came in because my car wouldn't start right away. I thought maybe the starter. I paid $450 for non relate car care, and I still have the issue.

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Honest 1 Auto Care
Verified Customer

They very nice and knowledgeable. The service is always quick and the prices are reasonable.

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Honest 1 Auto Care
Verified Customer

Great customer service, quick, great availability for appointments.

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Honest 1 Auto Care
Verified Customer

I was happy with there work and what they told me needed to be fixed but I was also told that I should buy a new car, which I thought was a little disrespectful.

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Honest 1 Auto Care
Verified Customer

They've offered my family excellent service for the past couple years. They're straight forward with what actually needs to be done to keep my vehicle running safely and not just trying to sell me on stuff.

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Honest 1 Auto Care
Verified Customer

The service was great!!! All of the technicians were very nice and the service writers were warm and welcoming.

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Honest 1 Auto Care
Verified Customer

Excellent customer service, explained issues to have completed in the future and was able to make appointment same day.

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Honest 1 Auto Care
Verified Customer

They did a great job and were very nice.

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Honest 1 Auto Care
Verified Customer

Fast service; honest; integrity, COUPONS.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 6:00pm
Sun:CLOSED
Call Now:

(971) 407-4125

Auto Repair Experience

  1. Susan Ransom, Manager
  2. Established 2010
  3. 5 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians