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Honest-1 Auto Care - Diamond Bar

780 N Diamond Bar Blvd #B2, Diamond Bar, CA 91765 Map & directions

Call Now: (909) 962-7684

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About Honest-1 Auto Care - Diamond Bar

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
90
Tools & Equipment (?)
94
Customer Service (?)
97
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Honest-1 Auto Care has been serving the community of Diamond Bar since 2012. This location of this popular chain excelled in our survey of their most recent customers where they scored well above the average in terms of the customer service they deliver. This RepairPal Certified team was described as honest, friendly, efficient, helpful, and knowledgeable. Harry Downs and his son Harry Jr are at the helm of this shop. Harry Jr. has a strong dealership background and works hard to keep his team up to date by requiring his staff to attend the ongoing training that is needed to make professional repairs to your modern vehicle. These repairs can range from check engine light diagnosis and repair, to minor and major mechanical repairs, to your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Rental cars, local shuttle service, early bird drop off, Saturday hours, and a clean comfortable waiting area with wireless Internet are available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Roadside Assistance
Scheduled Maintenance Service & Repair Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

Car Pickup/Dropoff Child Friendly Coffee Early Bird Dropoff
Financing Open Saturday Open Weekends Parts/Accessories
Rental Car Se Habla Espanol Service Guarantee Shopping Nearby
Shuttle Wireless Internet

Customer Reviews 47 verified reviews

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Honest-1 Auto Care - Diamond Bar
Verified Customer
June 01, 2014

Honest and flexible.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
May 28, 2014

Good customer relations.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
May 27, 2014

Customer service is great. They do a great job.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
May 25, 2014

Great service, associates didn't try to up-sell me.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
May 20, 2014

Friendly and honest staff.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
May 20, 2014

Good service.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
May 16, 2014

Great Experience!!

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Honest-1 Auto Care - Diamond Bar
Verified Customer
May 13, 2014

Great staff. Courteous and professional. Great environment while you wait.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
May 11, 2014

The customer service is superior, they are very professional in regards to your vehicle. I have and would recommend future customers to honest 1 auto care.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
May 04, 2014

They were extremely helpful with every need I had, and they fixed my car at a reasonable price.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
April 29, 2014

Everything was perfect.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
April 27, 2014

They were friendly and accommodating.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
April 26, 2014

It's a good shop, they seem to be honest.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
April 24, 2014

Friendly honest service.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
April 23, 2014

Service was great. Also fast.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
April 19, 2014

Good Service.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
April 13, 2014

They're a well run, well managed team of professionals. The prices seem right and they don't try to sell you things you don't need. They're HONEST!

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Honest-1 Auto Care - Diamond Bar
Verified Customer
April 09, 2014

Honest repair assessment...

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Honest-1 Auto Care - Diamond Bar
Verified Customer
April 04, 2014

Got me right in and got my car back in no time.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
April 04, 2014

Very friendly staff and quick service.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
April 03, 2014

I like the service here and I feel its good service.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
April 02, 2014

Great service.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
March 31, 2014

They seem honest.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
March 31, 2014

Honest, knowledgeable, extremely polite, fair pricing.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
March 30, 2014

Good customer service that was timely and affordable.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
March 29, 2014

Excellent service.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
March 28, 2014

I am well pleased with my service and the professionalism the employees render.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
March 26, 2014

The staff is very friendly and helpful. They really go out of their way to help you, especially Candy. She offered a ride to my work which was in Upland. She went out of her way to get me a good price. The facility is clean and offers refreshments.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
March 25, 2014

I have had excellent service & everyone at Honest 1 are very nice people.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
March 24, 2014

I trust them to live up to their name - honest!

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Honest-1 Auto Care - Diamond Bar
Verified Customer
March 16, 2014

Friendly and excellent service. They treat you like a friend and go out of the way to check your car out.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
March 16, 2014

Nice job.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
March 15, 2014

Great service!

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Honest-1 Auto Care - Diamond Bar
Verified Customer
March 13, 2014

Customer Service - Excellent. Workmanship - Very Satisfied.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
March 13, 2014

They are simply great, responsive, good quality customer service, etc.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
March 10, 2014

I was pleased with the service that I received. The employees had good customer skills.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
March 09, 2014

Very good.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
March 09, 2014

They cared.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
March 08, 2014

GREAT CUSTOMER SERVICE.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
March 08, 2014

They work hard at coming up with the solutions, they will make recommendations but don't harass you about getting the work done. They also make you feel welcome.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
February 27, 2014

They are fast, honest as the name suggests, and incredibly helpful. Probably one of the best mechanics I've been to.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
February 26, 2014

I have developed a relationship with the company and its employees. I feel they truly have been "honest" in how they approach their customers. They explain the issue with your car, show you the problem, give you a quote on repairs, tell you how you can approach the timing of the repair (urgent, asap, when you come in for oil change, etc), and work to resolve an issue should that arise.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
February 19, 2014

The service was excellent, the pricing was very upfront, there were no hidden costs or fees and they showed me the problems on my vehicle so i could see things for myself. Very hassle free repair shop.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
February 17, 2014

Love the service.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
February 10, 2014

They seem to be pushing me to change other parts of the car. Besides, they didn't close my drawer in the front correctly and I have to go another repair store to fix it for me.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
February 07, 2014

Superior customer service. Shuttle service if needed. I trust them.

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Honest-1 Auto Care - Diamond Bar
Verified Customer
February 02, 2014

Honest-1 is friendly, efficient, and fast!

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:7:00am to 4:00pm
Sun:CLOSED
Call Now:

(909) 962-7684

Auto Repair Experience

  1. Harry Downs Sr., Owner
  2. Harry Downs Jr, Service Manager
  3. Established 2012
  4. 2 Auto Repair Mechanics on Staff
  5. 24 Years of Car Repair Experience